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JM Lapp Plumbing and Heating, LLC

Preferred Partner
330 E Main Street
New Holland, Pennsylvania 17557
717-768-0484
Website
Book Now

Services

  • Hydronic Heat
  • Plumbing
  • Central Vacuum
  • Heating, Ventilating & Air Conditioning
  • Water Treatment
  • Maintenance & Service Plans
  • Emergency HVAC Service

JM Lapp was founded in 2006 and has deep roots in hard work, expertise, and service, all of which began with Matt Lapp, owner and founder of the company. Matt grew up Amish and attended school through the 8th grade. When he finished school, he spent one day a week as a plumber’s helper – where he got hands-on training, traveling with a different plumber every day.

In 2007, Matt hired his first employee, Reuben. It was also during those early days that he read a book called Compound Effect by Darren Hardy, all about doing the small details right in order to get big results. This would become the foundation of JM Lapp – a dedication to consistently performing well in even the smallest tasks. He hired three more employees in 2010, and by 2011 JM Lapp had grown five-fold since then, a testament to their foundation of hard work, consistency, and dedication.

Matt is married with five children, and JM Lapp recently purchased a new building that is being renovated, reconfigured, and restored. Once an eyesore in the neighborhood, this building will serve as their new headquarters in Lancaster County. This is the perfect metaphor for JM Lapp’s goals as an organization: work hard and operate the business in a way that brings holistic improvement to the entire community.

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Reviews

JM Lapp LLC
JM Lapp LLC
4.9
Based on 55 reviews
See all reviewsWrite a review
David Christ
David Christ
19:58 30 Nov 23
If you need a plumber, electrician, or almost anything else JM Lapp is the best company out thier. They have the best technicians, and customer service aswell. The work they do is outstanding and they are true professionals. They also charge less than any other company out their. If your not sure who to go with don t even think about it and go with them.
William “Bill” Howard
William “Bill” Howard
14:29 30 Nov 23
Excellent response time! When Jen ask when I wanted repairs and I replied 20 minutes ago!She said that she would call me back within 10 minutes and did and as she said that Zack was in the area, and he walked in!!He diagnosed the problem and initiated repairs! Great job to all involved in this process!!
Paris France III
Paris France III
15:52 10 Nov 23
I have been a customer of JM Lapp for almost 10 years now I have had them do a bunch of different Plumbing tasks and no issues with any of them I cannot recommend them enough for any Plumbing issues may have
Y C
Y C
15:44 08 Nov 23
Donald and the other person were here on time to replace the kitchen faucet and remove the disposal unit. They did it within an hour professionally without any issues. Thank you and highly recommended!
Benjamin Zook
Benjamin Zook
15:00 07 Nov 23
Levi was professional, courteous and polite. He knows his way around both plumbing and HVAC. He should get a raise for his great attitude alone.
Ruthie Spicher
Ruthie Spicher
14:15 30 Oct 23
I was happy about how there was no mess to clean up afterwards. Matt laid out a drop cloth to keep his tools on, which was so nice because the cleaner had just been there.
Margot McElwee
Margot McElwee
13:23 30 Oct 23
Great customer service!!! We've been using your company for years and Zach knows our house water filtration system, he is a wonderful technician, personable knows his stuff ,very accommodating, always answers our questions regardless how silly they might be sometimes, he takes the time to explain things. Knowing him all these years with the service he provides he's not just a technician ,he's now part of the McElwee family, very kind and respectful!
Daniel Lee Stoltzfuz
Daniel Lee Stoltzfuz
15:05 16 Oct 23
Generous, friendly company who wants to help the client. Same day service at regular charge rate tells you a whole lot. I recommend this company.
Dave Beiler
Dave Beiler
14:16 16 Oct 23
Had my two boilers serviced by JM Lapp. Very responsive and communicative! Jim is a very knowledgeable and friendly technician. Highly recommend!
Michael Youtz
Michael Youtz
17:15 17 Aug 23
I used them for the first time recently. I was very impressed with Monroe ,the plumbing and water treatment professional. He was professional, courteous and caring. I'm feeling very confident that I have picked my new water guys. They fixed a faucet and helped with my water treatment system.
Lupy Lopez
Lupy Lopez
17:37 17 Jul 23
Fantastic job I really grateful with the service! I can enjoy the AC 😌
Daran Amos
Daran Amos
12:42 07 Jun 23
This is a great business! I’ve had several plumbing issues in my old home, and JM lap was always there to help. Especially during an emergency situation I would recommend this company to anyone, great company, fair prices.
Jonas Stoltzfus
Jonas Stoltzfus
01:14 26 May 23
The service person was very communicative and helpful. He did a great job
Marcus Stoltzfus
Marcus Stoltzfus
13:08 20 May 23
The best plumbers in Lancaster! Courteous, kind, professional and most importantly, didn’t leave a mess for me.
Jennifer DeWitt
Jennifer DeWitt
18:01 19 May 23
Jamie, was great! Very knowledgeable and did everything he could to save us money! Thanks JM Lapp!
Janet Bergstresser
Janet Bergstresser
23:22 03 May 23
Could not ask for a better experience. Professional, explained everything.
Heinrich Botes
Heinrich Botes
19:38 17 Dec 22
The job gets done well by “good guys”! Each of the JML team members who worked in our house over the past years have made a great impression. They are down to earth, honest guys who take pride in their work and who respect the homes they step into.
Benjamin Petersheim
Benjamin Petersheim
16:58 06 Dec 22
Very pleased with the service they provided for the mini split system I installed, prompt quality and service was excellent
Henry Fisher
Henry Fisher
18:37 02 Sep 22
Jm lapp does a great job everytime thanks guys
T BG
T BG
19:53 23 Aug 22
JM Lapp installed central air in my 1970s house. The installation went very well. The crew was fantastic. The system needed tweaking. I have been working with Daniel in service. I can say hands down, this in one of the very best service experiences I have ever had. JM Lapp stands by their products NO MATTER WHAT. It has been a pleasure working with the JM Lapp team.
Steven Petlev
Steven Petlev
22:21 01 Jul 22
Jim was great and took care of my AC problem right away.
Brandon Leavitt
Brandon Leavitt
21:05 12 Jul 21
Contracted for my home renovation; used JML for the entire install of the HVAC (new ducts, unit, etc.) and plumbing (three new bathrooms, kitchen, etc.) -- on time, competitive prices, and actually showed up when they said they would. Recommended.
Scott Moyer
Scott Moyer
17:09 12 Jul 21
Very pleased with JM Lapp ! Service Manager Dan responded promptly and professionally. Service tech Jim was prompt, got our A/C running, and explained things very well.
Richard belgrod
Richard belgrod
12:50 17 Jun 21
Superb customer service
Wilmer Glick
Wilmer Glick
20:06 16 Mar 21
We were redoing the kitchen in the house we just bought. I had them come in and run all new water and sewer lines. They were great to work with (a little busy, so I had to wait longer than I wished) but other than that they were fast, professional and reasonably priced! I will use them in the future for sure!
Ac dC
Ac dC
11:20 26 Nov 20
Highly recommend!
Stacey Neff
Stacey Neff
18:19 18 Nov 20
Great company and great group of people from the office staff to the guys that physically so the work.. always there for us!
Brian Thompson
Brian Thompson
17:58 16 Sep 20
Over the three years we've owned our house, we've used Lapp for all of our plumbing repairs. Whether it was to replace the water line to our basement refrigerator, replace the bar pump, add a water pressure regulator or fix a pipe that had frozen. Every time, the tech was prompt, clean, and courteous. Most recently, they arrived today to replace the water line. The tech explained my options and what he felt the best bet was for us to use. Not only that, he cleaned up the area, explained how things were set up and was done in under 90 minutes.I would recommend them to anyone who needs plumbing work completed.
Cynthia B
Cynthia B
13:35 13 Jul 20
My family had a recent experience with JML relating to the renovation of our parents' bathroom. Matt King was professional and knowledgeable in helping us create an ADA-compliant space. Because of this positive experience, I contracted JML for emergency plumbing work at my personal home. Josh took the time to answer my questions off-hours and the job was completed within 24-hours. Owner, Michael Lapp, is the epitome of a true leader, who invests in his employees, promotes a culture of compassion and demonstrates excellence in customer service. Great work! I highly recommend JML.
Kim V
Kim V
00:36 16 Jun 20
Carl Devine was awesome and very professional to work with purchasing our Samsung mini split. We had quotes from other companies, but Carl's professionalism, knowledge and really understanding of what our needs were is what made us choose to go with JM Lapp. The install, and Carl's follow went smoothly and was very much appreciated. We would highly recommend JM Lapp to our family and friends
jonathan zook
jonathan zook
15:11 10 Jun 20
We have used JM Lapp for Heating/ Cooling and Plumbing multiple times and they do great work!!
Jacob Dienner
Jacob Dienner
15:19 17 Dec 19
My experience at JM Lapp was enjoyable and pleasant, very much customer oriented. Thank you JM Lapp for satisfyingly our family's needs.
Curt Ceresini
Curt Ceresini
22:28 01 May 18
Nice showroom and people to help.
kevin deets
kevin deets
15:56 10 Feb 18
our experience with J.M.Lapp was exceptional, technician was fast courteous and very neat. thank you
David D
David D
12:12 03 Jan 18
Excellent prices and service. They installed a new carbon filter (the blue one) inline after the original sediment filter. They also replaces my hot water heater anode rod which solved my smelly sulfur water problem.
Josh Beiler
Josh Beiler
19:26 28 Dec 17
These guys are my go to plumber for anything around the house. Big or small. Always professional and courteous.
Bonnie Mo
Bonnie Mo
15:08 14 Feb 14
They are a quality company and are the most knowledgeable at servicing our Munchkin in floor heating system.
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