John Owens Services

Preferred Partner

4340 Redwood Hwy, Suite 150
San Rafael, California 94903

415-456-2906
Website

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Services

Radiant Boiler Services
Air Conditioning
Heating
Water Heaters
Plumbing
Eichler Homes
Same-day Service

Complete Comfort Solutions in Marin & Sonoma Counties!

Reliable plumbing, heating, and air conditioning systems turn a house into a home. When a problem occurs, John Owens Services, Inc. is here to help. With locations in Santa Rosa and San Rafael, we are Marin & Sonoma Counties’ one-stop shop for complete comfort solutions. We are fully licensed for plumbing, boiler, HVAC, electrical, and new construction work. With over 30 years of experience as a family owned and operated company, we always provide quality work at affordable rates. We also have 15 state-of-the-art trucks that are fully stocked with replacement parts so we can complete the job in one visit.

Factory Training

U.S. Boiler Company Product Training

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Reviews

John Owens Services, Inc.

4.9

Based on 266 reviews

See all reviews Write a review

DN B

01:30 11 Nov 21

We are a first time user of John Owens Services. Joseph and Joe were the team assigned to our installation of a new AC unit. They were on-time, kind, professional, respectful and patient. They were unable to finish the install on the first day and came back promptly on the second to wrap up the project. We had a few follow-on items after the unit was installed and Joseph continue to be the one to arrive on-site and work with me and my husband on resolving the complications we experienced. Through our conversations I could tell he takes great personal pride in his work and delivery of service. He made what could have been a very trying and frustrating experience, enjoyable and easy to manage. I am so happy to have chosen John Owens!

Joel Silverman

23:55 21 Jul 21

John Owens installed all new HVAC system, A/C, and tankless water heater for us in our mid 1960's house and the entire process went very smoothly. It took about eight working days. Esgar was the primary technician and he was very courteous, kept us informed on status, cleaned up daily, and overall did great work; I'd recommend asking for him. John Owens wasn't the lowest quote we received, but when they explained why they wanted to do more work compared to other estimates, it made sense to us and I think the more competitive bids would not have heated/cooled as well as we'd expect. A totally HVAC renovation might be one of those things where picking the lowest bidder might not always be the best idea. John Owens also warranties the system for five years.

Edgar Vail

22:04 21 Apr 21

This entire experience was first rate: the person who scheduled the job, and Chris (the tech) were both great. I would rate the service 5 out of 5 starsChris is very knowledgeable plus he arrived on time; analyzed the problem and solved it. As a P.E (mechanical) I appreciate his professional approach to diagnosing and then solving the problem efficiently.

David Shlachter

23:27 22 Feb 21

I spent two months trying to troubleshoot a non-functioning sauna heater, and was laughed off the phone by company after company when I mentioned we live in Bolinas. I was able to narrow down the issue, ordered replacement parts, and luckily John Owens Services was able to book an appointment and take on the job. The technician, Chris, was fantastic, replacing the various parts (in a very tight and inhospitable spot!) with a smile on his face. Overall, the company is fairly priced, communicates extremely well by phone/text, and at the end of the day, delivers the goods.

Rob Maerz

20:23 12 Feb 21

John Owens' technician Brad came out to inspect my older gas furnace and provide feedback on its condition. Brad was professional, very helpful and patient in explaining the way the furnace operated and what to expect from it in the future. I would call on them again when I need additional service.

Laura Spaventa Lewis

20:13 19 Dec 20

Our water heater broke yesterday (a Thursday) and we originally called our warranty company and were told that someone couldn't come out until Monday. We have a 6 day old baby and when we called John Owens (at 4pm) and told them our situation they told us they would get someone out to our home within 45 mins (thank you so much, Clarissa, for your urgency and kindness). Tim, one of John Owen's technicians, was so empathetic to our situation and diagnosed the issue quickly and lined up someone to come replace the heater the following day. By EOD Friday we had hot water. Thank you so much to the John Owens Staff- we can't express our gratitude enough!

Tawny Tesconi

13:38 30 Sep 20

The technician, David, was extremely knowledgeable and efficient. He knew his stuff and didn't try to sell me something I didn't want or suggest that I needed a new heater. Refreshing!

Alex Capasso

03:26 24 Sep 20

Loved my experience with John Owens from start to finish. I feel great about doing business with his team and will book them again for future projects.The phone staff, estimator, and the engineer were great. When install day arrived, the techs were on time and I was blown away by how courteous and respectful they both were. True superstars.My AC is up and running and I love my new thermostat. So glad I picked John Owens!

Margarito Tito Segobiano

15:52 18 Aug 20

Excellent service and very professional!!! Honesty like I haven't seen before in along time. Although they could've tried to sell me on unnecessary services they did not and advised that we could continue to use our current HVAC even though it was an older model. My bosses as well as myself are extremely happy with the service we received and would definitely recommend John Owens Services to anyone and we will definitely be suing them again in the future!!!

James Mikowicz

02:51 04 Aug 20

John Owens Services was very prompt and courteous in repairing our leak. They replied quickly and were able to fix the leak within 2 business days. I would have given them 5 stars but one of our flagstone tiles was slightly damaged during the repair.

Darlene Dinelli

05:25 02 Aug 20

From the initial call regarding a problem with our old family furnace, to the final paperwork complete with photos, John Owens Services was the best company we could have hoped would help us.A text introducing the tech arrived a few minuted before he arrived. Eric was professional and knowledgeable about our furnace issue. He honored a coupon I found on line and he was very helpful by also cleaning our furnace filter before he left.I would not hesitate in calling John Owens Services for my next plumbing or heating issues. I would not hesitate in recommending this company. Thank you.

Brian Wong

02:54 30 Jul 20

I love that I called for maintenance on my Rinai heater a year later and got a scheduled within 3 days. I got a follow up call the day before Matt came out. On time , friendly and punctual. In and out in a jiffy. Highly recommend John and his team!

Aaron Mason

23:08 06 Jul 20

I’ve had John Owens Services install HVAC equipment in two houses. Every time they were fast, on time, clean, and ultimately did a fantastic job. They were exceptionally careful during the pandemic. Highly recommended.

Jennifer Hopkins

23:19 02 Jul 20

I was looking for a new plumber and had seen the John Owens trucks. When I called, I got a person and not a machine. They were able to get a technician out the next day, and he was right on time, as well as friendly and professional. I will certainly call them again.

Georgie Craig

17:39 28 Jun 20

Very helpful and professional. Workers work masks at all times and foot coverings when required to be indoors. We really appreciated that. Would absolutely recommend them to anyone needing HVAC services.

Christine Jones

20:57 25 Jun 20

We had to have our hot water line replaced and John Owen's did a very professional and timely job. Tim and his helper did an amazing job, and cleaned up afterward. We hardly knew they were in the house and they finished in a very timely manner. The knowledge and skill they brought to this job made us confident that it would be handled skillfully and will last. I highly recommend John Owens and we will use them again if we need to.

Judith Hernandez

16:10 29 Apr 20

I received a call from an overnight request at 7:30 A M and was able to schedule an appointment that afternoon, and my tenant was pleased with the installation of the disposal. The team member was very efficient and polite on the phone, and i would use John Owen Services again.

Carlos Nogueiro

14:45 01 Apr 20

My house heating boiler made an explosion. This happened in Mill Valley during the shelter in place order, and John Owens Services responded promptly. Tim came out that same morning to diagnose the problem. I needed a new boiler and he gave me an estimate. A+ experience/service. Alex then came out to finalize the parts needed and schedule the replacement to start the next day. (Excellent)Cesar and his helper came the next day. They did an awesome job. Courteous, clean, on time, clearly a craftsman that takes pride in the quality of the work he does.

Thomas Koszegi

03:45 21 Mar 20

They are very pricey!... That said, they do beautiful work. We had both our radiant heating and hot water replaced with a on demand hot water system and boiler. For the first time we have even heat through out our entire house, the system looks absolutely amazing. I'm very happy with the finished job, and their staff is extremely friendly and informative. I highly recommend John's team, I will be adding them to our HOA's preferred vendor list.

Roy Periana

00:06 02 Mar 20

I had to write a review about these guys. They came to change my water heater and did a great job. Much less expensive that others based on talking to my neighbors. I was even able to talk to the owner to get an idea of what's involved. I would highly recommend them. The plumber who actually worked on the job, Troy, was an incredibly nice guy and explained eveything to me. They were puctual and able to get started quickly on the job.

Jeff Stocks

03:34 28 Feb 20

John Owens and crew are absolutely the most professional and trustworthy HVAC contractors. We had an HVAC system installed in a 1982 era house that was previously heated with baseboard heaters and a wood stove. After John Owens installed our new system we have a perfectly heated home.-Thank you to all

Jeff Stocks

03:34 28 Feb 20

Rich & Barbara McCarthy

16:28 07 Feb 20

Absolutely top of the line customer service from beginning to end. We were without heat for almost a week, when I called JOSI thanks to another company who charged us without fixing the problem. From the first phone call to the end of the installation, everyone from JOSI was respectful, knowledgeable, punctual, responsive, and simply treated me like a person, not just another "sale". We ended up needing a complete furnace replacement for a 21 year old furnace. On top of everything the final bill came in lower than the estimate! It was a very stressful situation for me in that the furnace was in the attic only accessible through my master closet ceiling, and JOSI made it not only bearable, but actually a positive experience in that we now had heat again! I highly recommend JOSI to anyone and everyone needing HVAC services! Thank you JOSI!

Robert MacNaughton

00:07 05 Feb 20

Very professional in evaluating job, including recommendations where appropriate. Arrived on time. Were very polite and efficient. Protected the job site, completed the work as estimated, and left the site clean. Well done.

Wendy Lang

05:35 03 Feb 20

John Owens crew are extremely knowledgable, skilled, courteous and professional. They went out of their way to make the transition from old to new furnace as smooth and painless as possible. Highly recommended!

Claire Cummings

22:37 04 Jan 20

I am experienced in home remodeling and construction and as a lawyer and a long time homeowner I am fairly picky about details. I was very pleased with the estimate process and the work. John Owens Services hit all the marks on value and are especially good with their communication and availability. I had a furnace replaced and upgraded and it went well, was done on time (early actually) and I like the free one year service and the warranty. Highly recommended.

John Whitaker

01:46 15 Dec 19

The absolute best team! They came out and replaced my old boiler. The workmanship is amazing. The crew was highly knowledgeable and professional. I give them my highest recommendation!

Daniel Spitzer

21:39 27 Nov 19

Great experience with John Owen Services on a new furnace and installation of a water heater, starting with needs assessment/proposal from Alex through execution by Ezgar, Hector and others. Very professional. Very considerate. Solid work. Could not ask for more

Matthew Duven

02:26 14 Nov 19

Every interaction I had with someone from John Owens was great. The estimate was easy to schedule and Alex was thorough and really knowledgeable. When the crew came they were very friendly and personable, addressed some minor changes skillfully, and got the furnace installed faster than expected. I highly, highly recommend John Owens to anyone looking.

Kim Sutton

18:34 31 Oct 19

We are so pleased to have met a technician more interested in repairing our 20 yr. old furnace, than in replacing it. Very friendly, informed service and communication all around. Next time, we'll definitely call John Owens first .