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Knik Heating, LLC

Preferred Partner
4051 W. Lamont Way
Wasilla, Alaska 99623
907-357-6111
Website
Book Now

Services

  • 24/7 Emergency Services
  • Forced Air Services & Installations
  • Hydronic Hot Water Services & Installations
  • Indoor Air Quality & Duct Cleanings

Alaska’s Experts in Comfort & Efficiency!

Knik Heating, LLC is a veteran owned company with over 30 years of experience. Knik Heating has many services and opportunities to offer for everyone’s home comfort needs! Knik Heating is open 24/7 for all heating & hydronic emergencies.

Knik services all of the Mat-Su Valley & Eagle River!

To ensure that all Alaskan families stay warm and comfortable during all seasons of the year, we offer a Preventative Maintenance Deal nobody can turn down!

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Reviews

Knik Heating, LLC
Knik Heating, LLC
4.5
Based on 337 reviews
See all reviewsWrite a review
Taylor Mckechnie
Taylor Mckechnie
00:33 18 Jun 25
Aidan came out an addressed some serious safety concerns at my home, discovered the source of the issue (cracked heat exchanger on both the furnace and the garage unit heater) and took great care of myself and 3 kiddos!Additionally, Jared took great care of my grandpa and left him feeling assured that everything was taken care of. He really enjoys the technicians from Knik Heatings knowledge, politeness, and time.
Dee Covalt
Dee Covalt
00:16 16 Jun 25
The staff at Knik Heating are very professional and very friendly. I admire there dedication in letting me know they are on there way and provide an estimated arrival Tim! The work is top notch and completed in a timely manner.
bea joehnk
bea joehnk
21:54 15 Apr 25
I am so glad I called. They were very helpful and fixed my furnace. Jerod had the parts on hand and got it taken care of so fast!. I would highly recommend them
Michael Gause
Michael Gause
01:17 08 Mar 25
I had an excellent experience with this company! Brittany and Taylor from the office were incredibly sweet and helpful. They took the time to explain everything and answered all my questions thoroughly.Alex, the operations manager, even came to my house to go over the estimate for replacing my well pressure tank. He was not only super friendly but also very knowledgeable.Dustin and Jared were the technicians who handled the replacement. They were respectful and professional, and they did an outstanding job. Highly recommend!
Eric Meador
Eric Meador
23:43 20 Feb 25
We have been working with Knik for 3+ years and have always found them professional and accommodating. We recently ran into a small issue with the timing of a part and the upcoming cold weather and as per usual they were courteous, efficient and professional solving the dilemma in a brief time. I would highly recommend their service to anyone that lives in their working range.
Larry Rannals
Larry Rannals
01:14 02 Feb 25
Last week Alex Hall did annual preventative maintenance on our boiler. He was very knowledgeable and professional. Everything checked out fine with a couple of things to keep an eye on. We would highly recommend Knik Heating.
Evan Olson
Evan Olson
02:09 30 Jan 25
Alex came out to do a check on our furnace and did a great job and made sure everything was in working order! Super professional and knowledgeable and left us with peace of mind that our furnace was operating correctly.
Eric Meador
Eric Meador
18:23 27 Jan 25
We have been working with Knik for 7+ years and have always found them professional and accommodating. We recently ran into a small issue with the timing of a part and the upcoming cold weather and as per usual they were courteous, efficient and professional solving the dilemma in a brief time. I would highly recommend their service to anyone that lives in their working range.
Tracy and Tim Leigh
Tracy and Tim Leigh
18:56 10 Jan 25
Very happy with the Service we received. Technician came to Service our heating system and he took pictures throughout the visit and explained in detail any faults that were found. Technician was very Courteous and Professional. Great Customer Service!
James Spaulding
James Spaulding
01:52 09 Jan 25
I had a troubleshooting appointment today for 11:00-11:30 am. Alex called at 10:30 and said he was on the way and would be about 20 minutes out he was early which was awesome. He checked my heating system out figured out the problem, which was a simple fix. He was very polite and knowledgeable and so was his apprentice. They left there work area clean and tidy. Price was spot on to the initial call out fee. Highly recommend Knik Heating and Alex for any job. Will be calling them back to do yearly maintenance. Thank you
Bob Harvey
Bob Harvey
19:53 10 Dec 24
Boiler died on thanksgiving morning, the on call repairman for a different company came and looked at the unit and red tagged my boiler. The following week, I wanted to get a quote for a repair or new unit.Knik sent out a very nice salesman. Was probably the most informative of the people who gave me a quote from the valley. Unfortunately, instead of either repairing the unit or replacing it, they said they couldn't touch the existing manifold and wanted to replace it (most of the piping) and the boiler.Knik promptly sent me the highest quote in the valley to get the heat back on at $25,000. Granted, it was for a very nice overbuilt double boiler set up, and I'd guess by talking to them, they probably do very good work as they were super knowledgeable. My point is they are the premium option.I ended up repairing/rebuilding my existing unit myself since quotes to get it running again ranged from $7-25k from the "boiler people" around the valley to get the heat back on. Cost about $500 in parts in the end and several hours of my time researching things on the internet since I had zero knowledge of floor heat or boilers.I'd give 5 stars if I money was no object... but if you are just want something fixed, then expect an upsell. I don't blame them. Every boiler company in the valley said my $6k unit was unrepairable. It was, it just needed a new steel plate that I had trijet make for 200$, a couple gaskets, a new igniter, and some wiring repair. If I a simple home owners can figure that out and do the work in a couple hours the people who specialize in boilers should have known that. I'm sure they did, but they couldn't pass the opportunity to try for an upsell, is my guess.
Mara Club
Mara Club
21:36 02 Dec 24
Aiden did a great job. He had a very long day and still put out 100%, checking all details of the furnace. Thanks to your team and new furance.Don
Blaine Jensen
Blaine Jensen
20:57 28 Sep 24
Alex came to my house and did the annual inspections on boiler, HVAC, & shop heater. He was right on time, did a great job and cleaned up real good after jobs were completed. Would definitely recommend.
Jory Craven
Jory Craven
19:42 25 Sep 24
Knik heating had amazing service. They found a problem and gave us all the options and price ranges. They were very polite and efficient. We will definitely be using them going forward for all of our heating needs
Nathan Towers
Nathan Towers
21:30 12 Sep 24
A greatly appreciated upgrade to some old and worn out equipment. Garage heater replaced and well pressure tank replaced/upgraded. Very professional with good quality and efficient work accomplished!
Jordyn Bradison
Jordyn Bradison
17:51 26 Jul 24
The technician Alex who came to work on our water pressure was awesome! He was so knowledgeable, explained everything to my husband (whom asks A LOT of questions), very courteous, and made me feel very comfortable while I was home alone with my baby prior to my husband coming home. He also explained service packages very so I could get the most bang for my buck. Highly recommend!
Don Bush
Don Bush
21:28 08 Jul 24
Alex did a great job on maintenance on my ON DEMAND Hot Water heater and furnace. Changed required filters, made required adjustments and noted problems in the heating system that are be further inspected by his supv and claim will be submitted to the warranty company to get it repaired or replaced. Maintenance is a must on your appliances and critical system in Alaska due to the extreme temp we have. Kink Heating have some of the best technicians in the area and their maintenance programs are affordable and extensive.thanks Don
Matt C
Matt C
03:37 31 May 24
Exceptional service from this HVAC/Plumbing company, particularly Jeff! His work was efficient and spotless, and he even took the time to educate me on the components being installed. Plus, he went above and beyond by showing up early. Professional, knowledgeable, and punctual - highly recommended!
Cheryl Kerkove
Cheryl Kerkove
19:53 25 Apr 24
Dave Smith from Knik Heating was very professional, knowledgable, and addressed all my concern on my furnace. I highly recommend Knik Heating.
Michelle Himel
Michelle Himel
23:16 14 Apr 24
My husband and I purchased a three canister water filtration system and a reverse osmosis system from Knik Heating. It has been a pleasure working with everyone involved. Alex came to our home and tested our water. He went over various options to help with our water issues. Jeff, the technician who installed both systems was very knowledgeable and friendly. He ended up installing a new kitchen sink for us as well. He discussed what he was doing each step of the way. We have also purchased a furnace and new ductwork from Knik to be installed next month (review to come) and we plan on signing a routine maintenance plan to keep our new systems working efficiently. I would highly recommend Knik Heating from furnace to water to maintenance plans.We had all the ductwork and furnace replaced. Aiden and Mark were thorough, helpful answering my questions, and very pleasant professionals. Delivery recommend them!
Michelle Himel
Michelle Himel
23:22 04 Apr 24
Our toilet piping came apart (ewwww) we had no idea. Jeff from Knik was here working on another project and discovered the issue. He came out with everything he needed and got it fixed. Always a pleasure working with Jeff. He goes above and beyond. Once again I highly recommend Knik Heating LLC.
Michelle Himel
Michelle Himel
01:26 28 Mar 24
My husband and I purchased a three canister water filtration system and a reverse osmosis system from Knik Heating. It has been a pleasure working with everyone involved. Alex came to our home and tested our water. He went over various options to help with our water issues. Jeff, the technician who installed both systems was very knowledgeable and friendly. He ended up installing a new kitchen sink for us as well. He discussed what he was doing each step of the way. We have also purchased a furnace and new ductwork from Knik to be installed next month (review to come) and we plan on signing a routine maintenance plan to keep our new systems working efficiently. I would highly recommend Knik Heating from furnace to water to maintenance plans.
scott shears
scott shears
04:34 18 Mar 24
My furnace stopped working on a Sunday, I called 3 different places and Knik were the ones that answered. The technician Aiden was at our house within the hour to diagnose the issue. Turns out our condensate pump had failed, and there were multiple leaks that could have potentially pushed carbon monoxide into the house. Anyways they are getting it taken care of, thanks Aiden!
Daryl Farrens
Daryl Farrens
18:53 08 Mar 24
Jeff Sanderson was terrific in resolving our water filter problem. He explained in detail the process and how our water will react with the new filter. His associate was also exceptional with his recommendation and action taken to clean the washing machine hoses.
Dana Wojtacha
Dana Wojtacha
19:18 19 Feb 24
Alex did the maintenance on my heating and water system this morning. He did a great job communicating to me what was done and what needs to be done. I appreciate the hard work and honesty!
Riley Tompkins
Riley Tompkins
19:46 16 Feb 24
I've bought a furnace, garage heater and will be buying a water softener from them in the near future. Comprehensive service for all of my related appliances, friendly technicians/consultants, always happy to get the work done and help me save a buck when they can.
laird mcbride
laird mcbride
23:06 01 Feb 24
They came immediately when I called with my serious emergency. Moving me to the top of their queue. Both of my boilers freshwater intake lines ruptured and soaked the entire boiler room with hundreds of gallons of water. Aidan's repaired the lines with skill and patiently dried out the electronics so we could restart the boiler.
Brittney Mejia
Brittney Mejia
21:35 15 Nov 23
They were able to fit me in same day. Brittany in dispatch was super helpful. My technician, Alex, was professional, polite and friendly. He got my furnace going in a little over an hour. Great service, very reasonable cost.
tee lau
tee lau
23:15 06 Nov 23
Not enough stars here to rate this company.Please reconsider, adding five more stars for the ratings. I would’ve give them a 10 if I could 😂They have excellent front office staff and technicians. I Highly recommend kinky heating, to anyone that needs new water heater, HVAC furnace install or inspections…
Tina Hale
Tina Hale
05:17 15 Oct 23
Thank you Knik Heating! Loved the text message updates for our appointment, as well as providing the name and photo of the technician. James was polite, knowledgeable, prompt, and got the seal of approval from Bentley…my dog.We were also provided clear diagnosis to my furnace’s problems along with solutions.Thank you!Tina and Bentley
Mr_JerBear
Mr_JerBear
01:14 07 Oct 23
Called to ask if he could show up early which was greatly appreciated. Very friendly and professional while being easy to work with. Would definitely recommend.
Phillip Bledsoe
Phillip Bledsoe
18:40 27 Jul 23
Knik Heating replaced our boiler and installed a new water pump. The A-Team of Alex and Austin did a great job and were always prompt, professional, and hard working. All the techs and staff that worked with us were fantastic and we appreciate all they did for us!
Arthur Vaska
Arthur Vaska
21:06 29 Jun 23
Today our project with Knik is completed. We almost had the whole works replaced with both our upgraded tankless water heater and our furnace. Everything from the initial thorough interview to the final details were done in a very professional manner. Even when we had adjustments done that needed to make sure everything was running smoothly and after normal work hours, they attended to them. They have a very respectful, informative and positive crew working for them. They pick up and left our house clean. We will now continue with their yearly service to maintain everything. I feel confident we are in good hands. Thank you to the Knik Heating staff!
Dominic Swindells
Dominic Swindells
23:06 06 Jun 23
I just wanted to give a shout out to the tech Alexander Hall! He was very timely in his installation of our pressure tank. Very professional. His explanation of how everything worked was top notch! Thank You!
Abigail Couch
Abigail Couch
21:24 17 May 23
James E. Smith was the most professional and pleasant technician I have worked with hands down. He listen to every problem there was and problem solved all of them. He did not rush and was incredibly patient and very task oriented.
Jerry a
Jerry a
18:43 04 May 23
Stephen was the lead on installation of my heating /air cleaner system as well a ventilation and duct cleanings. He explained the process of each up front and after completion. Professional, pleasant, and personable are the best ways to describe him and teammate , Zack, on jobs well done. Highly recommended.
Ashley Jones
Ashley Jones
04:47 25 Mar 23
Our experience with Knik Heating has been wonderful. They are very responsive and helpful. We have used them to troubleshoot and solve plumbing problems, service our furnace/hot water heater, and for installation of a new hot water heater. Everyone is very kind, respectful, and knowledgeable. I would definitely recommend them to anyone!
Molly Van Gundy
Molly Van Gundy
09:01 23 Feb 23
Heat wasn’t blowing through my vents, so I called Knik Heating and from the very second he answered the phone to the time he left my home Aidan was awesome! I can’t thank him enough for his help. The issue was my air filter all along, but it was a huge piece of mind having him take a look and walk me through everything. He was very understanding and professional and provided me information I had no idea on. I highly recommend Aidan. I feel better and I have heat! Thank you again for coming over so fast literally right after I called. You’re the best!
Patton Pettijohn
Patton Pettijohn
20:32 10 Nov 22
My experience was great! They did not come in as the lowest bid on our natural gas conversion project, but I trusted that they would provide me with the best service and quality work. They did not let me down! They did a great job with installing a new, high quality boiler system. There were a few glitches along the way with a big project like mine, but they were very responsive working through the issues and getting everything fine-tuned. I cannot recommend them highly enough. If quality workmanship, quality parts, honesty and responsiveness is important to you, you will not be disappointed.
Joseph C
Joseph C
22:32 19 Oct 22
These guys were booked solid but still got Kevin out in a couple hours to look at my dying water heater. He got it running again, and clearly laid out my options for repair. I ended up ordering a replacement water heater from them, and they installed it today. Installation was completed quickly and professionally. The office staff/dispatch were awesome as well. They provided me detailed and timely updates throughout the entire process. I highly recommend this company.
Herbert Spitzer
Herbert Spitzer
02:26 07 Oct 22
The repairman was a little early to the appointment but that was great. He went right to work once I explained the problem and showed him the water heater. He also helped instruct me as to how to maintain the water treatment feature attached to the unit. Absolutely no complains. Great work.
Ronnie Sanchez
Ronnie Sanchez
21:21 13 Sep 22
Thank you Knik Heating for doing a great job. As a member of your Precision Tune Ups program you came and did inspections on three units (furnace, garage heater and water heater) and finally did a whole home duct and dryer vent cleaning. Each of your technicians were on time, friendly, respectful and thorough in there job. Even the main office staff were great with rescheduling due to conflicts and also with the text/email reminders. Would certainly recommend your services.
Larry Rannals
Larry Rannals
18:04 19 Aug 22
Office called and reminded me it was time for annual maintenance on my oil boiler. My tech KEVIN came out the following week at scheduled time and performed maintenance. He was very professional and definitely knew what he was doing. This company is full service, knowledgeable, professional.I would highly recommend them.
Jyri Larm
Jyri Larm
22:09 17 Aug 22
Our 40 year old Rheem furnace's fan stopped running. Called service and techician came in next day. Zachary was very professional and he explained the options to get a new furnace or repair the old one. We decided to have him to fix old furnace but other option was also explained by him and by manager who visited worksite during repair. Parts were ordered and installed. Repair cost was less than expected and furnace is working again. Thank you for a great service and we look into replacement option later.
Matt Thompson
Matt Thompson
19:18 21 Jul 22
Very pleasant and informative. The guys were super helpful and made everything easy to understand while also being sympathetic with the situation. Highly recommend!
Frankie Blooding
Frankie Blooding
19:01 17 Jun 22
I love working with Knik Heating. We work with them as a contractor and they're just great. They're honest. They're straight forward. They're easy to work with. They're a great company to partner with. And the customers love the work we do together.
Sandie Bridges
Sandie Bridges
04:18 14 May 22
Tyler and Nate worked well together to install a walk-in bathtub for me. Even though my old trailer house threw a lot of roadblocks at them, Tyler and Nate met every one and got the tub installed.I am very pleased with the job. Thank you very much.And thank you to all involved with getting my tub installed from the estimate to finish. It was a pleasure dealing with you. Thank You.
William Buser
William Buser
05:29 26 Mar 22
Very pleased with the service and professionalism. Sierra and Zak were great to work with, very helpful throughout the whole experience. Will recommend Knik Heating to my friends for any heating services or repairs.
Carolyn West
Carolyn West
01:45 24 Feb 22
I am very pleased with their prompt service and very responsive service. Everyone was great. I’m so very Happy. Thank you all.
Toni
Toni
19:49 21 Feb 22
Kevin was incredibly helpful! Our water heater had been down for 3 weeks, and we’d already worked with another company who were unable to repair it and insisted we needed a new system. We called Knik Heating for a second opinion and Kevin had the water heater running again in an hour. He was friendly and professional, explained what was going on, and gave us helpful information about how our system was plumbed. We’ll definitely be working with him and Knik Heating again in the future when we replace our system.
whiskeyromeo1972
whiskeyromeo1972
06:24 05 Feb 22
Fantastic experience with these folks! They prioritized my issue since I had no heat. They sent 4 very professional people out to do the job! Got my heat working and tankless water heater installed promptly! Thanks to Steve, Aiden, Tyler and Nate!
Robin Pekrul
Robin Pekrul
01:17 11 Dec 21
When a other company did not order parts, I had already waited two weeks. Knik rescued me and this winter I will feel a lot more comfortable. The technician was brilliant, except for muddy shoes. Would suggest those coverings next time.
Jayly Jackson
Jayly Jackson
17:04 27 Nov 21
Update/27 Nov 21I had a concern about all the codes that were popping up on our furnace but John D. Lyberger gave me the assurance that everything was fine. He took the time to correct a design flaw in the intake and out-take pipes (I guess that is what they are called) on the outside of the house so that one did not affect the other during these negative cold months. BTW, buy at least the Silver package that they offer you. It saves you from having to pay for visits like this one.——————————————————————————————Update/3 Feb 21I’m not sure what others have experience in the past but I will tell you that this company has really taken care of my family over the past three weeks. Garrett was just here cleaning out ducts. After seeing the before and after pictures...I’m so glad that I got it done. He was very professional. Mark and his team were here last week taking care of my water heater and installing a garage heating unit. Can’t say enough about this company especially with these two young men. Not trying to steal you away but the Air Force could use your talents!———————————————Dec 20My furnace started acting up a couple of months ago so I knew something had to be done. I tried to other companies to see if they would come out to take a look after I could do no more DIY fixes. It took over a week for one company to contact me. When I got up two days ago, my furnace had died. I called Knik heating and they sent someone over right away. Gilbert made sure to advise me about the pros and cons of the repair that could happen and then James came to see if I wanted a repair or a replacement. I decided to go with the replacement based off of what he explained. He did not pressure me at all. The finance options they have are great. Joseph and Mark were supreme professionals. It was a pleasure to have them in our home! Thank you for sending them out! I recommend this company with high praise!
Miranda Hall
Miranda Hall
20:55 11 Nov 21
Our experience with Knik Heating was a positive one! They have really given us the best costumer service each time they have been to our home. They are always on time and ready to work for you! I would recommend them for all your heating needs!
Kayden Edgeworth
Kayden Edgeworth
17:16 06 Nov 21
Knik Heating was incredible! They came out quickly to diagnose why the furnace wasn’t working. When it came down to having to replace it, they worked quickly to get it done. They were very informative, professional, and extremely helpful. We will definitely use them in the future!
Gail Surrena
Gail Surrena
10:10 07 Oct 21
KNIK Heating LLC was very responsive to my needs and the install was done in a timely manner. Thank you
Victoria Coleman
Victoria Coleman
20:16 23 Sep 21
These guys are seriously the best. Super professional, knowledgeable and absolutely committed to what they do. I couldn't be happier with them. Garrett is so incredibly polite and easy to talk to. Never once felt awkward about any of them inside my home - and as a bonus they are super polite and patient with my kids! I plan on being a long time customer of theirs and honestly couldn't imagine going anywhere else.
Linda Ward
Linda Ward
17:07 19 Sep 21
We had an amazing experience. They were great workers, even working late to get the job done. We were involved in all decisions as the job went along; there were no surprises. At the end, they left the job site clean and even cleaned up wood shavings that were not theirs. We’d highly recommend James, Stephen and the whole team from Knik Heating to anyone needing heat.
S Rasmussen
S Rasmussen
22:36 15 Sep 21
I didn't know they did plumbing too. We've used these guys for years, but when I found out they did plumbing too, we had them do this while they were out here. They are always great with prioritizing. When our heater was out in the winter, they were out here the same day even though we told them we had a gas fireplace and boiled a huge pan of hot water and were not in trouble. They are so responsive and kind. Great group of people. This week we had Alex and then Tyler work on our plumbing and they were great! Highly recommend them.
Kevin G
Kevin G
23:12 07 Sep 21
They where great. Fast, efficient, and helpful!
Duane Spellecacy
Duane Spellecacy
00:53 27 Jul 21
Everyone we deal with from estimator, office staff and install staff were very pleasant, easy to work with, on time, knowledgeable and completed all work ontime and as per estimate.
Rain Wade
Rain Wade
01:31 16 Jun 21
The on-demand hot water heater quit working and they showed up very shortly after being contacted. Polite and professional. They showed us the problem, which was moths coming into the air intake and clogging things up with their little carcasses. We'll put on a filter to prevent a re-occurrence.We've been satisfied with their furnace maintenance for years, and will continue working with them.
Charlotte Nelson
Charlotte Nelson
23:03 03 Jun 21
David was very polite and showed up on time. The new pump he installed repaired the problem. He was training a new employee who was also very pleasant and social.
Jon Torrella
Jon Torrella
17:07 14 May 21
Knik Heating, LLC installed a water softener system for us. Mark was professional and courteous. He completed the work in a timely manner and explained the system to my satisfaction.
S Rasmussen
S Rasmussen
18:07 13 May 21
I didn't know they did plumbing too. We've used these guys for years, but when I found out they did plumbing too, we had them do this while they were out here. They are always great with prioritizing. When our heater was out in the winter, they were out here the same day even though we told them we had a gas fireplace and boiled a huge pan of hot water and were not in trouble. They are so responsive and kind. Great group of people. This week we had Alex and then Tyler work on our plumbing and they were great! Highly recommend them.
Nick Parks (Joshperksishere)
Nick Parks (Joshperksishere)
01:11 26 Mar 21
Attentive and knowledgeable service. Employees are friendly and easy to talk with. Their tech John has helped me a few times and helped me understand what went wrong and how he fixed it.
Bob Mill (323Alaska)
Bob Mill (323Alaska)
23:34 11 Mar 21
Our furnace went out and Knik Heating was a phone call away and on it quickly. We were shown our options from repairing to replacing our old furnace. The whole process of replacing our aging unit was explained thoroughly and done in a fast and professional manner. The technicians and office support staff were extremely professional, knowledgeable and experienced. We are happy with their services and would not hesitate to recommend this company to our friends and family.
Jayly Jackson
Jayly Jackson
23:40 03 Feb 21
Update/3 FebI’m not sure what others have experience in the past but I will tell you that this company has really taken care of my family over the past three weeks. Garrett was just here cleaning out ducts. After seeing the before and after pictures...I’m so glad that I got it done. He was very professional. Mark and his team were here last week taking care of my water heater and installing a garage heating unit. Can’t say enough about this company especially with these two young men. Not trying to steal you away but the Air Force could use your talents!———————————————My furnace started acting up a couple of months ago so I knew something had to be done. I tried to other companies to see if they would come out to take a look after I could do no more DIY fixes. It took over a week for one company to contact me. When I got up two days ago, my furnace had died. I called Knik heating and they sent someone over right away. Gilbert made sure to advise me about the pros and cons of the repair that could happen and then James came to see if I wanted a repair or a replacement. I decided to go with the replacement based off of what he explained. He did not pressure me at all. The finance options they have are great. Joseph and Mark were supreme professionals. It was a pleasure to have them in our home! Thank you for sending them out! I recommend this company with high praise!
Jayly Jackson
Jayly Jackson
08:32 22 Jan 21
My furnace started acting up a couple of months ago so I knew something had to be done. I tried to other companies to see if they would come out to take a look after I could do no more DIY fixes. It took over a week for one company to contact me. When I got up two days ago, my furnace had died. I called Knik heating and they sent someone over right away. Gilbert made sure to advise me about the pros and cons of the repair that could happen and then James came to see if I wanted a repair or a replacement. I decided to go with the replacement based off of what he explained. He did not pressure me at all. The finance options they have are great. Joseph and Mark were supreme professionals. It was a pleasure to have them in our home! Thank you for sending them out! I recommend this company with high praise!
FRANK CONRAD
FRANK CONRAD
23:57 19 Jan 21
Kinik Heating has been an absolute treasure to me and my Family. They have been a great asset and they have the best Warranty. The Techs are very cordial and respectful and they know what they are doing. I would recommend to friends and neighbors that Kinik Heating is who to turn too.
Justin Erickson
Justin Erickson
22:25 14 Jan 21
Just wanted to say thank you for coming out this week and getting our new furnace and hot water heater installed. You said they would be working before I left to work and you stood by your word with that. Each one of your employees were polite and respectful of our home. Everyone took the time to let us know they were on the way and took the time to answer all our questions. The office staff called to let us know the status of everything from the start to completion. Thank you again.
Joel Webb
Joel Webb
03:47 04 Jan 21
My water heater was reaching the end of its life cycle. Knik came out to the house and ran through several options. Estimator was very knowledgeable and transparent. Crew was on time, courteous and professional. Installed a tankless water heater and softener. It’s been about a month since installation and no issues. Everything working like it should. Office folks are excellent communicators. I’ve been in the contracting business for over 30 years and Knik is one of the best all around contractors I have worked with. Great team and great value especially if you’ve got a busy schedule and just want the job done right the first time with no issues.
Ryan Hewitt
Ryan Hewitt
05:12 23 Dec 20
Our Water Heater failed while we were on vacation and Knik Heating came out right away and evaluated our situation. They were professional and explained things very clearly and we installed a brand new boiler for our home. They were a little more expensive than some competitors, but I felt their professionalism and standard installation features were worth the extra cost. They were very clean, efficient and didn't leave the job till we were 100% Satisfied, even if it meant doing some work twice. Tyler our installation rep was great and Alex the sales rep was knowledgeable and explained all our options clearly.
Robert Maddox
Robert Maddox
05:05 10 Nov 20
Gilbert is a knowledgeable and accomplished Technician. Extremely thorough. He tested the functionality of all areas of our furnace that could possibly be connected to the failure of the furnace to ignite. After performing a series of system checks, Gilbert methodically narrowed down and identified the true source of the problem. Great job, Gilbert!Your work ethic is admirable. Your willingness to share information in terms a novice can understand, is particularly noteworthy.Thanks to Knik Heating for your prompt and professional response. This was truly a 5 star experience! Thank You !Rob M.Wasilla
Michele Tridle
Michele Tridle
23:01 23 Oct 20
Responded promptly, job was done in no time at all and they were very good about cleaning up after themselves. They were prompt on the appointment Time and always let me know when they were on their way with a picture of who to expect. They had no problem with answering my questions and I had a lot of them. It was a small job of installing a new pressure tank of which I know nothing about. I was super pleased
Chris Pelton
Chris Pelton
21:19 21 Oct 20
Many companies throughout Alaska could greatly learn form Knik Heating. They were easy to work with, affordable, communicated clearly, arrived on time, did a fantastic job. Not only that but their service tech was friendly, diligent, and did an all around great job.I would not hesitate to recommend this company and its services.
Heather Marsing
Heather Marsing
20:06 19 Oct 20
Knik Heating was very quick to respond to any questions we had during the process of getting a new Furnace and Tankless water heater. The staff that came to the house to install these were very friendly and more than happy to explain everything that they were doing. The only problem that I had was not being informed of how long the process would take but when I expressed this frustration they were quick to call and apologize and explain what happened. They are extremely busy and yet they make you feel like you are the most important client they have. I will use Knik Heating for all maintenance and other issue we may have in the future for our heating needs.
Judi Mahoney
Judi Mahoney
13:35 24 Jul 20
I was impressed with John L's manner. It appears the job was done in a clean, professional manner. When I received the recommended work quotes, which included their prices, however, it did not reflect the discount I was quoted on the phone, which was a main reason for going with Knik H, as I had various quotes from other Co's. I will call the office this morning and find out if they will honor their discounted quote. If so, I will go ahead with the work they recommended as I feel they are a reputable Co. in the valley. I called and I I got the discount! J. Mahoney.
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