Lancaster Plumbing, Heating, Cooling & Electrical

Preferred Partner

1184 Enterprise Road
East Petersburg, Pennsylvania 17520

717-207-9952
Website

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Services

Heating
Plumbing
Air Conditioning
Sewer and Drain Cleaning
Electrical
Indoor Air Quality
Duct Cleaning
Smart Home Products

All Work 100% Guaranteed! We Aren’t Satisfied Until You Are Satisfied!

Experience the difference in a service company when a clean, courteous and uniformed technician shows up on time, completes the work promptly, answers your questions, and is trained in all the latest advancements to provide you with quality plumbing, heating, air conditioning, drain cleaning and electrical results.Our highly qualified technicians provide residential HVAC services as well as residential electrical services. For plumbing, we provide both commercial and residential services.

How We Can Help

Our technicians dedicate over 100 hours to training a year, so that we can provide our customers with professional, quality service that deserves a 5-star rating. Whether you are in need of repairs, replacements or maintenance – we can help! When our technician comes to your home, we promise to:

Respect you, your family, and your home.
Listen to your situation and answer your questions.
Educate you on the options that are available.
Present you with a price up-front before the work begins.
Ensure you are 100% satisfied with our services before leaving your home.

Factory Training

U.S. Boiler Company Product Training

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Reviews

Lancaster Plumbing, Heating, Cooling & Electrical

4.8

Based on 1843 reviews

See all reviews Write a review

James Taylor

18:53 20 Apr 23

Matt and his assistant did an outstanding job. They were professional, thorough, and explained everything in an easy to understand manner. I've used this company for several repairs over the course of years and they've always delivered high quality service. Our puppy even gave Matt a 100% rating for awesome belly rubs! Thanks again.

Karen Siegler

17:00 21 Feb 23

I needed a repair to my 25 y.o dusk-to-dawn spotlight for our flag.Scheduling recall was very fast & courteous. I rec’d an email to confirm the time/date. I rec’d a text the day before to further confirm. I rec’d a phone call in AM to tell me they were on their way along with a text showing me the technician’s picture. Matt and his apprentice, Cole arrived promptly. They introduced themselves, shook my hand and reviewed what I needed to have done. They were professional, personable, courteous and efficient. They even took the time to make my dog love them! Luckily, they also had the parts needed to complete my job in the van. Matt gave me different options for combinations of pieces and pricing. I can’t remember being this impressed with a company’s service. I would highly recommend them!

Ann Marie Campbell

19:43 09 Feb 23

We have used their service 3 times in the past 3 months. Their response was quick!The men that replaced our sewer line were outstanding & very friendly! They replaced our complete sewer line in 2 days working in the cold! Very knowledgeable!!!Customer service team is very friendly!We are very happy with their outstanding service! You can’t go wrong using Lancaster Plumbing & Heating. We would like to thank everyone! We will continue using their services in the future!Thank you!Campbell Family

Kristen Devine

15:11 28 Dec 22

My boiler heating system stopped working just after the temperature started to drop for the season. We were without heat and unable to shower. I called Lancaster plumbing and heating for help and despite high demand they were able to schedule an appointment the next day. When the part was not available till a few days later the operator arranged to have a technician deliver space heaters until heat was functional. She was very polite and kind, as was the technician who repaired the heating system. They let you know when they'll be arriving and provide a picture of the employee who will be helping you for verification. Great communication and very helpful!

Terri Peters

00:05 12 Nov 22

Dave, Bill and Chris spent two days at our home fixing a severe plumbing problem.. They worked extremely hard to correct a problem that was scheduled three days to repair. They placed our comfort and feelings first and were courteous, friendly and concerned about lessening our inconvenience as much as possible.. The pricing, quality of work and teamwork they exhibited was commendable. These guys enjoyed their job and were obviously a cohesive team. I would recommend their services without hesitation.

Amy L

14:03 19 Oct 22

We had our yearly electrical system check and Jason did a wonderful job of looking at everything and explaining things to me. He took the time to answer all of my questions. He was respectful and courteous! It is worth paying for their maintenance service! We get priority service and everyone we have dealt with is always friendly and knowledgeable.

Katie H

17:52 06 Oct 22

The technician arrived on time and was absolutely wonderful. We just purchased our home and had questions about our heating unit. The tech took time to go over every detail… from the condition of the unit to the thermostat operation! We were so impressed with the professionalism of everyone we dealt with as well as the technical knowledge of our service man. Would absolutely recommend to anyone!

Paul V

17:27 08 Sep 22

AMAZED! I have had many experiences hiring contractors to come out and perform work on my property and most times I am left unsatisfied or just satisfied enough. With Lancaster Plumbing, Heating, Cooling & Electrical my experience was beyond my wildest expectations. I called day-of and they were able to send out a technician (along with a helper) to diagnosis the issue in my living room. The technician, Matt T., along with his assistant, Cole, were thorough in detecting the issue, were amazing with their customer service interactions, and timely on their labor. I will ABSOLUTELY 100% be using this company for any future electrical needs. The professionalism and courtesy they showed me and my home will not be forgotten!

Kelly Pyle

13:00 08 Sep 22

My first experience was when our old AC and furnace needed to be replaced completely - this was back in 2019. The process was super easy and everything was very quick and efficient. The techs were super friendly and did not stop at all until the job was finished.I now use the monthly plan and it’s really awesome. I can communicate via text and set up all my appointments, receive reminders on what’s due next, and they even send you tracking info and a picture of when the tech will arrive. For someone like me, who never remembers to schedule any preventative maintenance, it’s really awesome.The back office staff/call center are also super friendly and accommodating. I’ve never had a bad experience with this company, and would recommend them to anyone.

Barbara Noelle

20:54 28 Jul 22

A very positive experience from start to finish. Their front office staff was professional, knowledgeable and friendly. The service technician was on time, knew what he was doing, and suggested different service options to make sure my AC keeps running efficiently. I did not feel pressured into purchasing extra services and he even told me where I could find a coupon to reduce my costs!

Elyse Fisher

20:19 20 Jul 22

Outstanding service! Our A/C unit decided to stop pumping cool air on one of the hottest days of the year. Turns out a capacitor blew. I requested an appointment for the following morning but the receptionist called and asked if we wanted to have a tech stop by that afternoon. The tech was there in 20 minutes, diagnosed the problem and fixed everything within an hour. We appreciated the promptness and the quality of the work done. Thank you to our technician Mark for helping us out. We are very thankful! Would recommend highly!

Jade Ferullo

23:36 07 Jul 22

I called and Dave arrived within an hour. Dave was awesome! Patient, kind, clean and extremely helpful. He is my new go to plumber! Highly recommend! And shout out to his manager as well for working with us! Yall are very much appreciated!

Becky Grant

02:06 27 May 22

Matt and Ryan came to our home to install a Ring doorbell and floodlight/camera. They were very knowledgeable and courteous. They performed the work efficiently and neatly. Made sure they answered all questions thoroughly. And reviewed the functions of the Ring system with us. I highly recommend these gentleman for electrical services.

Amy Blevins

14:37 14 Apr 22

I requested a quote for a new system to be installed they were very up front about details and cost !

Deana Reider

19:32 17 Mar 22

Came to do an estimate. We made another appointment with them and will go from there.

Matthew Adams

15:23 17 Nov 21

On time and very friendly.

David Pickel

12:56 22 Jul 21

Very friendly and answered any questions I had.

Wendy S

16:09 01 Jun 21

My go to utility contractor! Prompt response to determine cause of plumbing line “hum”. Mike identified cause and was able to fix it right away. I thought I needed an outside hose valve replaced as well and he was honest with me showing me the issue was not the hose valve but the hose itself. He could have easily gone ahead and just replaced without me ever knowing. From the pleasant customer service reps to the honest and thorough professionals entering my home I could not be happier with Lancaster Plumbing, HVAC and Electric. Thank you!!

Karen Geisenberger

13:21 08 Apr 21

Jay did a great job! He knew what he was doing, made very helpful suggestions and got the job done very quickly. Your staff is always a pleasure to work with.4/7/21 Andrew did a great job on on my AC check today. He was punctual and did a thorough job. It gives me piece of mind to know that my heating and cooling system are clean and working properly.

Jordan Yablonski

12:29 17 Sep 20

Consulted plumber for installing a water cooler and a shower head

Lori Brought

19:58 11 Aug 20

Everyone I dealt with today was friendly; courteous and professional. Technician Andrew did a great job. They came highly recommended to me and I would highly recommend them. Their very affordable service plan they offer is worth taking.a look at. They fixed my a/c the same day I called. So grateful it is in the 90s today.

JoAnne Muir

15:14 06 Aug 20

This is the first time I used Lancaster Plumbing and Heating. The service far exceed Ed my expectations. The customer service when I called was great. The tech who came to my home was very knowledgeable and thorough. He took his time and explained everything to me. I was so impressed with him I purchased yearly service plan. Great job all around.

Matt Riggleman

14:52 18 Jul 20

When it came time to replace our Central Air Conditioning - I took a look at 3 different companies. Out of the three, these guys were the most responsive, most informative, and offered the most customer service upon committal. They were NOT the cheapest option up front, but offered the cheapest service plans ongoing and the best warranty in conjunction. Because our current system was leaking coolant, they offered to fill it until the unit was installed - something no other company I dealt with even considered and something that definitely 'hit a home run' with my girlfriend. Everyone we dealt with was professional and pleasant and always on time - from the customer service reps on the phone, to the technicians. Even when they brought a dedicated service tech. out to simply fill the unit prior to the installation of the new, he noticed I had a leaky condensation pipe and glued it on the spot as part of the service (something they were literally going to replace in a week). Even while installing, they asked us questions in regards to overall system upkeep - noticing that one of our switches was installed upside down, and even letting us know if they were going to have to disturb the plants where the external condenser was going to go. As a 'cherry on top' - in light of COVID-19 outbreak - they upgraded me for free as the unit I had originally selected wasn't available due to COVID-related shutdowns. Moving forward, their service plan was easy to understand and straightforward - again, something I hadn't found from others in my research. From my side, the value and service they provided was extraordinary and I wouldn't hesitate to recommend them to anyone. Definitely felt a level of care that I hadn't experienced in the past under similar circumstances.

Eric Shellhamer

19:00 17 Jul 20

During the mourning of my wife’s brother we had a plumbing catastrophe. It could not have happened at a worse time. Jim was the plumber who came out. He was so kind and understanding. He took EXTRA care and time to talk with my wife. He understood it was an emotional time for us. The next day after the parts arrived he completed the job quickly and with a smile. It’s people like Jim that makes this organization My first choice every time. Thank you!

Sham R

13:59 16 Jul 20

We have had 3 service calls with Lancaster Plumbing in the last 6 months. They are always professional, knowledgeable and on time. The guys who have been out are always super nice and efficient. Would definitely recommend!

Trish Shumway

18:39 08 Jul 20

I can not rave about Lancaster Plumbing & Heating enough. We have been loyal customers since we moved here back in 2014, and never once have we been let down. Speaking specifically to today - their all star crew, lead by the amazing Dave, came on time and worked hard and fast to install our new split units. Our house can be tricky as a mid-century modern, but they handled it with ease. Customer for life!

Nicole Eddy

15:21 19 Jun 20

A technician was at my house in less than 24 hrs of us contacting them. He was very knowledgeable and fixed our problem quickly. The price was very reasonable. I highly recommend this company

Bruce Fluck

22:06 17 Jun 20

We recently had Bryant mini split ductless a/c installed in our home. Rick made the correct recommendation for the number of units needed and provided a very reasonable quote for the project. Installation was completed by Dave, who was on time and professional. He went above and beyond during the installation. Great job!

stephen fulmer

16:10 15 Jun 20

Outstanding experience! The team working on installing our new AC was knowledgeable and worked very well together. They also took the time to explain the process to my 7 year old son who eagerly watched and learned as they replaced our AC. They answered all of his questions and were amazingly professional and respectful throughout the entire process! They cleaned up well, explained everything to me in a very easy to understand way. I HIGHLY recommend Lancaster plumbing, heating, cooling, and electrical- 5 stars!

Kim Wittel

14:53 05 Jun 20

I was so very impressed by Jared K., who took care of cleaning and parts replacement for our dryer vent. He was extremely thorough, told me everything that he was doing, and explained why, and was one of the friendliest young men I have met! He was obviously well trained, very competent, and really enjoyed his work. Thanks so much!

Kim Chaney

18:10 29 May 20

I think we got a good unit, not sure how it rated but it was recommended. Install men did an awesome job and cleaned up very well when finished and were very courteous. Definitely would recommend to family and friends.

Emily Kramer

19:23 21 May 20

Friendly and reliable staff out in the field and in the office. I have used them four or five times for separate issues since becoming a homeowner in the past 3.5 years and 10/10 each time! Will continue to recommend them to anyone I know with plumbing and heating issues. Thank you for all of your help!

Tammy Myers

15:13 13 May 20

Prompt,...polite,... and professional! I was also happy to hear that nothing would be added to the initial fee without my consent, so there was no risk of surprise charges! Reasonable rate. The plumber was also mindful of showing my teenage son who is interested in learning. I recommend their services and will be using them again in the future.

Heather Ream

14:33 08 May 20

Great job! Fixed my problem within my price range. The whole experience with the company was great! I loved that Kevin J. Interacted with my dogs so they would feel comfortable with him inside home. Will use again if needed.

Alexandra Blosser

23:36 27 Feb 20

I have used Lancaster Plumbing twice after a very negative experience with a different plumbing company in the area. They have been professional, performed great work, and were upfront with prices I was quoted. I feel like the prices might be a little higher than what smaller companies may charge, but compared to places that have tried to scam me, I am happy to pay more upfront and know that the job will be done right without hassles or extra charges. Thanks for all you do!

Shannon Dietz

15:47 12 Feb 20

Tom C. was so helpful in explaining the issue happening with our drains, and making sure everything was working smoothly before leaving. He even helped with another quick plumbing problem that I hadn’t realized was there for free! This was his second time coming over to fix something for us and I am very happy with his helpfulness and expertise!

Emma Gaskins, REALTOR, RRS

19:37 06 Feb 20

Lancaster Plumbing and Heating is one of the only companies we trust to work on our home. I always know that the work performed will be done with care. Today we had our yearly electrical service inspection and had to the pleasure to meet Ian and Jason. They were punctual, professional, and honest. They provided added services and made the time to updated a few things in the home we needed while they were here. What a great team! Thanks for everything!

Barrie Koonce

21:24 27 Jan 20

Awesome! Their service is top notch all the way across the board. Always very professional and prompt. I’ll call them with and issue and within minutes they’re calling me to set up a time for dispatch. They work with you and with an elderly mother, it’s always nice to have those who are understanding and are really about helping the customer. Choose them. You won’t be disappointed!

O David Delgado Cendales

22:54 16 Jan 20

Where to start. From friendly customer service, upfront and honest estimate price, willing to go above and beyond to provide a great customer service. Lancaster Plumbing and Heating is and will be my company to do business with. I’m very pleased to have my new furnace and ac unit installed by them. The installation crew is well trained and professional, clean and friendly. They also communicate well and attended to any concerns or questions I may had. From the Get go I knew I was going to use Lancaster Plumbing and Heating. The sales rep was very clear on the task at hand, he even took the time to clear some of my concerns, as a new owner I have plenty!. The financing was not an issue and it will pay it self of over time. The equipment they suggested and installed in my home has the best warranty on the market. Let’s be clear, you want the best and most efficient equipment out there, Lancaster plumbing and heating have it by far. What else can I say but Thank you y’all from Lancaster Plumbing and heating, your staff, from the lady on the phone to your installers great job. I would recommend your services to any person looking for an HVAC company. Sincerely David DC

Matt K

20:09 13 Jan 20

HIGHLY recommend Lancaster Plumbing, Heating, Cooling and Electrical. We had a plumbing issue that needed resolved. They were straight to the point and they started with the easiest fix that cost the least. They have the technology of a commercial plumber such as cameras etc. with the customers service of a residential plumber. Meaning they are very nice to work with without the "big ticket" prices. Will use them again!

Mel R

06:55 29 Dec 19

Ryan and Kenton were a great help in getting a plumbing matter inspected and evaluated. They provided different options for how to approach the problem since there are a couple different potential causes. They went above and beyond showing me plumbing tips and sharing knowledge and skills. Interactions such as this one are what keep me a satisfied customer of Lancaster Plumbing, Heating, and Cooling.

Dawn Colicchio

14:38 23 Dec 19

This company was so pleasant and helpful. I live out of state and needed a new toilet installed ASAP. I called them on a Friday and they were able to schedule an appointment for 10 am the next day. The man who came out was extremely knowledgeable and very friendly. We signed up for their maintenance contract which offers discounts and other great benefits. I highly recommend them.

Jon Horton

17:07 22 Dec 19

Very friendly service. I had no heat during a weekend. Called and had a technician here within an hour . Eric took care of the issue and explained what to do if it happened again . Price is reasonable. Service plan is very affordable.

Steve Bowen

04:29 25 Apr 19

Updated April 2019: I called upon Lancaster Plumbing, Heating, Cooling & Electrical to resolve a problem with inaccessible natural gas piping. The techs had incredible patience with me as they gave me options and I struggled with indecision. None of the options were going to be easy but ultimately they helped me make an informed decision and they did awesome work getting it done. The work areas were cleaner after they left than before they arrived. They’ve certainly earned my highest confidence in thorough quality workmanship. —————-2017 Reviews: Google won't let me leave more than one review, which is unfortunate since this contractor did a number of BIG jobs we wanted done on our new home. They were an amazing find to be able to do my 200 amp service upgrade, furnace replacement, duct cleaning, and addition of central air - all at a very competitive rate, done promptly, and done on time. Add to that, meeting all city permit requirements certainly required above average professionals for a set of jobs this big done all on the same permit. The Lancaster Plumbing HVAC & Electrical teams that worked on my home were amazing. They worked great as cohesive teams and each one was willing to take the time to answer my questions along the way. They completed the work on schedule and made sure each time that everything was clean before they left. When the city found a couple of very minor items after the projects were done, they came back promptly to make it meet the inspector's wishes. The next visit by the inspector only took a couple minutes and was approved without comment. I'm extremely pleased at the quality of their work and how well they followed through even after collecting the final payment for the jobs. I'm happy to say Lancaster Plumbing HVAC & Electrical was a very wise choice for all of the work I needed done on my home.

Lisa C

17:55 20 Sep 17

Great Customer Service and attention to detail. So glad we made the choice to get a check up to ensure our unit is running perfectly...

Lisa C

18:53 18 Aug 17

Great Customer Service and attention to detail. So glad we made the choice to get a check up to ensure our unit is running perfectly...