Petro Home Services

Preferred Partner

340 Tolland Street
East Hartford, Connecticut 06108

888-735-5651
Website

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Services

Heating Oil and Propane
Heating
Cooling
Service and Protection Plans
Emergency HVAC Service

Why choose Petro above other heating oil and air conditioning companies?

We’re much more than just a heating oil company. From heating and air conditioning systems to environmental protection programs – no matter what your home comfort needs are, you can count on Petro. Whether you’re a current customer wanting to schedule a delivery or a new customer wanting to join the Petro family, from the coldest days of winter to the hottest days of summer, we’re always here to help. Contact us anytime, whenever you need us, 24/7, all year!

The East Hartford depot covers all of Hartford, Litchfield, Middlesex, New London, Tolland and Windham counties. Petro also has depot locations in Brookfield, Canton, North Haven and Norwalk. We offer automatic heating oil delivery and heating equipment systems, propane delivery and services, plumbing services, generators and air conditioner installations and services.

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Reviews

Petro Home Services

4.2

Based on 107 reviews

See all reviews Write a review

Fran & Tom Lowell

17:53 02 May 25

Petro staff are easy & understanding to speak with. We always complete our business the first time I call.

Leslie Silverman

20:43 18 Apr 25

I've used Petro for a few years and they are extremely responsive and professional. Not to mention, all of their service people are just very nice and respectful. Seems like a very well-run company and employees seem to stay with them. Very happy with Petro.

Larry

01:35 28 Feb 25

These folks get 5 stars! I have only been with them for a year and a half for propane services. Great pricing and service. Mary, very accommodating in the office, and Matt, a hard working trooper in the field. They both went above and beyond to help me satisfy an issue with my home owners insurance for what we all called crazy! Matt needed to come out twice and I feel he really didn’t have to. It wasn’t easy and he did it professionally. I felt like I was cared about as a customer. Also, hats off for the dedicated delivery drivers. Give em a shot, you shall not be disappointed!

Wanda Price

01:16 03 Nov 24

Petro offers every possible home service that is needed. Petro is #1 in oil service delivery etc..

Larry DeFranco

15:50 23 Oct 24

5 stars goes out to “Matt” one of Petro’s Techs. He has always provided outstanding professional services to our home heating system and components. When our system requires normal servicing or in an emergency we always request Matt. We are never disappointed. Great job Matt. Thanks again.

Jim Solomon

19:02 27 Sep 24

Update 9/24 In addition to what I have written earlier (below), Petro just completed a major furnace/burner installation. They came out 3 times to survey the situation, then completed the work over a 3 day period. They just came back to tweak the system. All stages of this exhaustive project were attended to by competent, friendly professionals who left the worksite spotless each day. For me, service is everything and this is where Petro excels.(an earlier review) Petro Home Services has provided exceptionally high quality home heating service. I have been a customer for over 20 years and, because of their Service Department, plan on staying. They have done a few major projects for me, too.

Jason Noheimer

18:43 12 Jul 24

Very satisfied with there service and don't have to worry about oil delivers very nice ppl too work with and very reasonable 😃😃

Dominick Trout (PureDay)

15:52 01 May 24

They do deliveries but the online portal doesn't let you modify them. I had to pay back my $125 credit because I moved to a place without oil in under a year. A contract is a contract but, a rebate would be appreciated. Lastly, the delivery notification system didn't work very often.EDIT: I didn’t have to pay the $125 back which, I appreciate very much!

Dominick Trout (PureDay)

13:22 22 Apr 24

They do deliveries but the online portal doesn't let you modify them. I had to pay back my $125 credit because I moved to a place without oil in under a year. A contract is a contract but, a rebate would be appreciated. Lastly, the delivery notification system didn't work very often. If there are other companies in the area, I will try them next time I need oil. They are OK.

Andrew Hall

23:43 11 Apr 24

Good job with auto delivery. Could not tell how competitive the price. I did not lock in and I got the oil for lower than the lock-in price.

Diana Burnham

16:15 02 Apr 24

Great service technicians. Come promptly.And customers service. So glad I switchedTo petro 9.or 10 years ago.

Tammie Kniep

00:33 23 Jan 24

They are always helpful and do what they can to help you

Richard Morse

16:23 18 Dec 23

Great company to do business with! Very professional but personable at the same time.

XlPrietita811@aol.com Candylee811

17:34 27 Mar 23

Great service. There was no heat coming up from my vents for two days. I called. They came out same day and handled the problem right away.

Keith

18:28 21 Mar 23

Was extremely please with the service provided by Pete K . Very professional and knowledge.

Jim Solomon

17:01 16 Mar 23

Petro Home Services has provided exceptionally high quality home heating service. I have been a customer for over 20 years and, because of their Service Department, plan on staying. They have done a few major projects for me, too.

J Oakes

22:05 30 Jan 23

The tech fixed a problem I have had for 2 years with my furnace. So happy. Thanks Petro.

LJ Sousa

01:55 24 Jan 23

No issues since signing up with Petro. The staff have been very helpful and kind every time, unlike other oil companies who tend to come off rude and as if you are a bother when you contact them. Recently made a service call for my home due to hot water boiler beginning to drip excessively. Have a service contract with them with auto delivery. Contacted at 8:30am and they where out same morning at 11:30am even though they gave a timeframe of 12-3. Definitely recommend them hands down.

Samantha Vear

16:56 31 Dec 22

So far have received 2 deliveries in 2022 and am satisfied with the experience!

Amber J.

01:08 21 Dec 22

Great service whenever I call, and a great value as well!

Evan Arsenault

21:47 06 Jul 22

Fair pricing, painless install, gonna be cool on hot summer days!

Michael Buchas

20:45 28 May 22

Excellent serviceArrived when promisedVery professional technicians

Theodore Hoffman

15:54 19 Jan 22

Service is great BUT prices are high and have increased significantly in the past few months.

Marcia Witter

03:28 11 Jan 22

I did not have heat in my home and so I called Petro and employee 107 came before his scheduled 😊😊 time of which I was so thankful.And so the minute he walk in he noticed the problem immediately that I needed oil but because the gauge was not functioning correctly it seems as if it had oil and so immediately # 107 put the oil in and ahhhh my home was warm and comfy again. I called him my angel because I believe that what he showed up as that day.Thank you # 107 for all your hard work.

Marvin Bristol

23:13 14 Dec 21

Very responsive when you call them.

Elizabeth Canevari

19:45 08 Nov 21

Petro Home Services always takes care of their customers, we are customers for 3 years now and we never have been dissatisfied. They clean our furnace every year and will always reach out to us first when general furnace maintenance is due and it is included in the oil delivery program they offer! We are loyal customers for sure!

Edwin Rodriguez

11:31 19 Nov 20

Very experienced people who go above and beyond for you and your home. I would recommend to all you are in good hands with Petro. Im a first time homeowner I had issue with my boiler and they walked me through the whole process and cleaned my boiler. No rush and really took their time to ensure everything was working properly. Honestly I recommend to all trust with confidence.

winnie jackson

20:35 15 Nov 20

I am so grateful for Rich solving my problem. He brought me to tears for his sincere kindness. I am so geatful for he he did. Blessigs and be safe Richat Petro. Sincerely, Winnie Jackson :)

Glen Perron

02:34 08 Nov 20

Absolutely awesome! I called them at 2a.m. to schedule a appointment that wasn't a emergency. They had someone out that day and solved the problem fast. The tech was friendly. He cleaned up everything. I can't say enough about my experience!

John Solury

18:50 27 Oct 20

On time service. Great service people. Would highly recommend.

Steve G

10:46 27 Sep 20

The phone operator was understanding and quickly scheduled a repair.The technician that came to my house late at night was fantastic! He was experienced,answered my questions, and explained everything.

heather Griego

12:57 13 Aug 20

From the customer service down to the technicians, I have absolutely no complaints about working with Petro. We had gone without hot water due to the recent storm and tried to troubleshoot ourselves, but had no luck of course. When I called Petro, they sent someone out to our home the SAME day! And now we have hot water, and the best thing I did was pay extra for the service agreement! Couldn't have been more pleased with the service we recieved!

Gregory Vartanian

23:12 10 Aug 20

Prompt, courteous, and efficient. Exactly how home heating service should be. Well done, Petro.

Sean Hughes

13:48 28 Jul 20

Service rep (Dean) was pleasant and easy to talk to and provided a good summary of the issue with our central air handler.

Steven Keith

11:23 19 Jun 20

Issue with furnace not heating water - the serviceman came out within hours did a quick professional job. Also conscientious of COVID by wearing a mask.

David Katz

16:14 25 May 20

Great service as always! Our hot water tank developed a leak over Memorial Day weekend, and Petro sent someone within an hour to make the repair. Our serviceman was polite, efficient and very professional. We are grateful.

Ian Linton

17:05 13 Mar 20

Awesome 👍 that best service I'm ever experienced thanks Petro!!!

Zack Wussow

01:01 09 Jan 20

We've been very happy with Petro. A reasonable introductory rate which they did not try to hike ridiculously after the first year like another company we've used. And when we needed service the technician was punctual, polite, and got the job done very quickly and efficiently. Very happy!

Anthony Ianniccheri

16:19 05 Jan 20

The staff at Petro are always fantastic with quick response and great friendly service!!What else is there to say?OhhhSign up and use Petro!!!!

Francis Miele

13:30 29 Oct 19

Technicians were on time,. They were very polite and friendly. They did an excellent job servicing the system. The left my home just as they found it. I'm very happy with the service provided.