Sobieski, Inc.

Preferred Partner

1325 Old Cooch's Bridge
Newark, Delaware 19713

877-707-1358
Website

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Services

Heating & Air Conditioning
Plumbing & Drain Services
Water Heaters
Indoor Air Quality
Service Agreements

A VISION FOR THE FUTURE

“30 years ago, J. F. Sobieski, Inc. was founded with a clear idea of what we would need for a successful future.” – John F. Sobieski, III, CEO

Founded more than twenty-five years ago, our company has always put a strong emphasis on high quality service and customer satisfaction.

THE SOBIESKI MISSION

The way we conduct our business has an impact on our customers, families, staff and management, subcontractors and community. Our goal has always been to help build lasting relationships with every client we serve, to solidify the gains we have made, to grow in new ways and to always be ready to serve our customers whenever they need us.

Our goal at Sobieski is to earn your trust while offering you the highest quality service. That’s why we focus on our three core values to make sure you can count on us:

Integrity – All members of our team have integrity in every decision they make.

Family – We treat our team like family so our employees are happy, loyal and trustworthy.

Courage – Everyone who is a part of Sobieski has the courage to make the right decision at all times.

By emphasizing these values, our friendly, knowledgeable and caring team of experts builds relationships with our customers and offers them the highest-quality services.

INDUSTRY RECOGNITION & AWARDS

From the very beginning, customer satisfaction has been our number one priority. We hold ourselves to the highest of standards and have earned industry recognition and various awards.

Sobieski has an A+ rating with the Better Business Bureau and holds many designations with HomeAdvisor. We have also been awarded the Safety Training and Evaluation Process (STEP) Award and 2014 Excellence in Construction Award by Associated Builders & Contractors.

Factory Training

U.S. Boiler Company Product Training

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Reviews

Sobieski Inc.

4.6

Based on 2665 reviews

See all reviews Write a review

Richard Williams

02:14 03 Feb 23

My serviceman was Shane. He was very friendly and helpful. He took his time addressing my plumbing concerns ( sump pump - primary and back-up, clogged drains) and explaining how how the dumps worked. He put my mind at ease and made me feel comfortable proceeding forward with new pump installs and becoming members. We will definitely use Sobieski in the future.-R. Williams

Nadine Munson

14:44 17 Nov 22

Shane M. was very professional and personable. We had the floor tile replaced in our laundry room and needed the hot water heater removed first thing in the morning and reinstalled the next day. Shane arrived on time both days and was considerate and careful while working in our home. He took the time to explain what he was doing and told us how long it would take to complete. The quality of service was excellent. I cannot comment on the value because the builder is handling the costs.

Sweetness N/A

14:01 14 Oct 22

The tech was outstanding. First I received a text letting me know he was ‘em route. Then he called me 40 minutes prior to arrival. This is extremely important to me as this not always done by most companies. I was provided with a detailed review of all the work that was performed. I was also provided with a whole home air purifier, we need as we have allergies. Overall, a great experience and very satisfied with the service provided.

Sweetness N/A

14:00 07 Oct 22

Frank Curry

15:59 16 Sep 22

The plumbing work had to be disconnected from the kitchen counter for kitchen counter repairs. This required a great deal of coordination between the trades. Sean was outstanding During this coordination. He was on time for the removal and the reinstallation. Sean was absolutely professional. He took great care protecting the areas around his work. And his work was impeccable. Great people make great contractors. I would definitely use and suggest Sobieski again based on this experience.

Linda Treichel

19:08 19 Aug 22

Ryan came to the house to conduct an annual water / plumbing check as well as to fix my leaky faucet. As always, great service. Arrived on time. Very professional. Did the check explained things thoroughly and fixed my faucet. I love this company. All of their employees are so helpful and the service is so reliable. Wouldn't go anywhere else!

Dernard Williams

14:04 09 Aug 22

Mike was very professional upbeat with a great attitude. Did not talk down to me as a homeowner and was very educational. You have a platinum employee that’s very motivated about his job and Company. I don’t know much about your other employees but if they’re like Mike you guys are golden. We wish we can give him 10 stars.

Katie Brown

21:17 29 Jul 22

Josh came to fix our hot water heater and gave me two options and price points to choose from. We opted to replace the entire water heater and he was amazing. So quick and efficient, but the weather heater was damaged. He got another one out immediately and swapped it out just as quickly. I am so appreciative for his knowledge, thoroughness and guidance.

Philip White

17:08 18 Jul 22

This was an emergency situation. We did not have any heat and the temperature outside was below 20° for two days in a row. We got in touch with Sobieski and the staff and the technicians did a wonderful job taking care of us so that our furnace is now fully operable.My wife and I were very pleased with the service that we received to repair our furnace. The technicians as well as the support staff did a good job of keeping us informed, advising about the extent of repair required, and also getting the work done in a timely manner. We deeply appreciate their thoughtfulness and the expertise of their entire operation.Phil and Jeanne White

Melissa D'Amico

16:07 27 Jun 22

Mike was great! He was very helpful & informed us about certain details on both of our units. He was very thorough in the maintenance of both units and he made some very good suggestions at the end of the appointment for additions that would enhance the units and their performance. We are very happy with Mike & would like to continue working with him in the future. We have had issues with some of the technicians that Sobieski has sent out in the past. Thank you, Mike!

andy santiago

15:07 23 May 22

Tyler B. were Friendly, Professional and very efficient service guy i can think of..He came on time as scheduled with mask on and courteously explained to me what he’s going to do with our inoperable ac; even used shoe cover when entering our house..I asked for ac service only but he goes and beyond to the next level when he check and made sure that heater furnace is also working in conjunction with what he came to work with in the first place..Recommend other options to install to my Hvac to make it more efficient and desirable air circulation we should get inside the house..First time we asked services with Sobieski and they delivered… Highly recommend!

Roni

00:05 23 May 22

DJ turned my negative experience with company into positive. He entered my home with professional and determined attitude to correct the issues I was experiencing and make sure my system was working as it should and that I was happy customer. DJ was professional and courteous. He respected my home from start to finish of servicing. DJ was very knowledgeable and also admitted to not being familiar with my thermostat but determined to correct the issue at hand.

sandeep kumar

15:55 17 May 22

It was excellent experience. Technician was able troubleshoot and resolve the issue quickly. Technician also checked everything is working properly for sometime. He was also patiently answering my queries as well. Over all it is great experience. I would definitely like to recommend Sobieski.

Allen Carito

18:45 08 Apr 22

The experience was very good. I was notified (text, email, and phone) 15-30 minutes before arrival. I was kindly offered new products. The product's value to me was explained in detail and given the option to install the product that day or wait. I consider that a quality of a mature company that is not constant pressuring product. Mike did an excellent job explaining my issue and options how it will get resolved short term and long term.I do see a nice improvement from previous experience when it was not clear from the scheduler on phone how things would play.Very good and reasonable experience. I don't have enough experience to know how good a value for the money.

Marie Milner

21:12 29 Mar 22

Very happy with the service. Amber kept me informed throughout the process and called to confirm my appointment. Chris, the technician called to say he was on the way and arrived promptly at the arranged time. The job was completed quickly. Both Amber and Chris were great to deal with. Thank you.

Beth Shuster

13:46 24 Mar 22

Our Technician, Don Kerr, was AMAZING!!!! He really took the time needed to assess, repair, and explain everything that was going on with our system!! The knowledge he has is incredible and you can tell he valued being able to help us and we weren't just 'a stop on his day'. Just an overall great person on top of being the best guy for the job! We were so lucky to have him assigned to our ticket and are confident are problem will never be an issue again thanks to him!! Thank you, Don!!

Vick Arslanian

16:55 04 Mar 22

Can’t say enough about how great Nate and Sean were throughout the installation process. On time, efficient, and didn’t stop until the install was done. They were both extremely meticulous, and went the extra mile on multiple occasions to make the entire install absolutely perfect.

PKB

15:31 03 Mar 22

In need of replacing a 20 yr. old HVAC system we requested bids from several companies and were introduced to the Sobieski team through Costco's services offering. From start to finish they were professional and responsive- and combined with Costco's incentives with their membership and proprietary credit card rebates, along with a 15% of total purchase price Costco shop card- we realized a solid value. Sylinea at the office was informative and response through the scheduling and bid detail communications. The installers Kevin and Angel did an excellent job providing a clean installation which was minimally intrusive. We've done some significant remodel and repair work with multiple properties and have seen many shortcuts and careless installs done when we were not staying on top of every step. Not the case here. This job involved a relocation of the exterior condenser and the team completed the removal of the old and placement of the new very cleanly.

William Jakubowski

19:27 19 Feb 22

Sobieski was able to provide same-day service in response to an urgent request. Chris P was very professional and courteous. He proactively placed floor protectors on his shoes before entering our home. Chris took his time to clearly and thoroughly explain everything to us. He completed his work efficiently. Chris is obviously a very knowledgeable and experienced HVAC technician. If and when we need services from Sobieski again in the future, we'll request Chris P if he is available.

Wei Kong

21:05 18 Feb 22

Sylinea is very professional and efficient. She replies emails very fast and list the detailed setup for the system. Whenever I asked some questions, she will try her best to give me the answers I wanted. The technicians also did an excellent job installing the HVAC. I am 120% satisfied with their service! I would definitely recommend Sobieski to anyone who needs help on AC or heating system! Great job Sylinea and Kevin! Thanks a lot!

Caryn Robinson

00:54 02 Feb 22

Sobieski was quick to respond to my heater issue and was able to send someone out on the same day of my call. This was great because of course my heater stopped working just after a snowstorm and with temperatures well below freezing. My technician DJ quickly identified the issue and was able to fix my heater, while also taking time to explain my heating system to me. I will absolutely use Sobieski again in the future!

Joshua Redman

15:24 28 Jan 22

DJ was extremely professional and polite. He repaired my furnace and installed a new thermostat while explaining what was wrong along the way - Very knowledgeable individual. If I could buy him a beer, I would have. Sobieski was also very fast; sending DJ out the same day as my initial call. 10/10 would recommend.

Srikanth Medi

22:53 24 Jan 22

Hired for installing the whole house water filtration system. Josh and his accomplice were very professional and did the quality job, explained everything clearly. Much appreciated and would highly recommend them.Small thing; asked for a quote on another plumbing related project at home, got the quote at very high price, high enough to say I didn't want hire for that job :-) may be they will comeback with a more reasonable one next time.Thanks so much for the job well done.

Timothy Powell

19:45 22 Jan 22

I am extremely satisfied with this company.Very knowledgeable technician. Very professional and courteous. He explained the repair to me very thoroughly and made me realize how important it was to maintain equipment at least twice annually. This is the second technician from this company that has visited my home and he was excellent, professional, and bery efficient, just like the other guy Who came the last time. Sobieski is running a top notch company with very well trained technicians.

Patrick Jones

16:41 22 Jan 22

Very good all around service and communication. Jennifer was pleasant to talk to. Very friendly and informative. Nate was very professional and knowledgeable. worked hard to get the job done right. Nate's partner, Angel, was also professional and working hard. both of them answered all the questions I had. Dawn was very professional and knowledgeable, and also answered all our questions. We are very pleased with the service from the first phone call we made to the completion of our new HVAC unit. Thank you to Jennifer, Nate, Angel and Dawn, for helping us get what we needed.

David Lynch

16:59 14 Jan 22

I had a Lennox Heating and AC optimum system installed by Sobieski. I was sent an email with the monthly specials and contacted Sobieski. Devin D. the sale person who showed up not only gave me the deal I seen but also included other specials that I did not know about which saved me around $4,000 dollars. The crew that installed the system was very professional, and customer service ordinated. Kevin one of the technicians made sure I understood the system and made sure I was pleased with the service. the unit is working great. I would recommend the unit and using Sobieski.

Rochelle Foster

00:49 17 Dec 21

I scheduled a future appointment with Sobieski and was pleased when I was contacted by Lauren letting me know a technician would be in my area earlier. I was greeted by D.J. the technician about 3 hours later. He was friendly, knowledgeable, and even taught me a few practical tips I didn’t know before. I was impressed with his skills and will most assuredly use their services again.

Corey Reinke

15:04 16 Dec 21

We built a brand new house with Ryan Homes, and we could not feel any heat coming into our third floor. Ryan Homes set up an appointment with Sobieski, and DJ from Sobieski was the tech assigned to the issue. He was extremely knowledgeable and walked me through the entire HVAC system. He resolved the issue within 30 minutes and once again walked me through the system to help ensure I wouldn't have the same problem in the future. I cannot recommend Sobieski enough, and I want to commend DJ on an excellent job.

Dianna Miller

14:13 16 Dec 21

I cannot say enough kind words about DJ and Lauren. Lauren was our scheduling liaison and she was responsive and helpful. DJ was our tech and he was knowledgeable, efficient, helpful, and most of all actually cared. He fixed our unbalanced heating issue and made sure to show me everything he did. They rearranged their schedules and came out earlier than they normally do to accommodate me. They went above and beyond and I could not be more satisfied with the service I received!!! Sobieski ⭐️⭐️⭐️⭐️⭐️

Rick Brown

00:16 10 Dec 21

Thank You “Team Sobieski “…. Shout out to Mr Larry & Ms Lauren @ Customer Service…. Very professional Courteous…To Mr DJ… Service Technician on site…VERY Professional … Knowledgeable as well as thorough of his trade….Thank You again DJ!… Sincerely Rick Brown

J. Neil Stottlemyer

17:47 08 Dec 21

Technician arrived promptly and was courteous, agreeing to wear a mask when we were engaged in conversation. Work was completed efficiently and promptly, and tech. explained all that he had done + answered questions. Also appreciate getting scheduled for the work so soon after first tech last week had some problems with codes & couldn’t complete the service.

Jerry Lynch

21:13 06 Dec 21

Mike did an excellent job diagnosing the issues with our humidifier. He took the time to explain not only how to set it to the proper level on the thermostat but how to readjust it should we find it necessary.He also took the time to adjust the vents throughout the house to improve the heat distribution.Overall, very professional and knowledgeable.Sobieski is fortunate to have someone like Mike representing the company with their customers.Dennis Quinn

Mary Fleming

21:42 02 Dec 21

We have used Sobieski services since our house was built over 10 years ago, and we have always been pleased with their professionalism and great service. The technicians who came today to perform the seasonal maintenance, as per our contract, were on time, personable and excellent with explanation and installation of a product that eliminates and prevents mold. As a plus, they changed the filters and offered to carry down myChristmas decorations.

Anees Ahmad

21:03 01 Dec 21

Every single person we’ve interacted with at Sobieski (on the phone and in person) has been amazing. They are responsive, knowledgeable, and very friendly. Have solved every issue that has arisen quickly and efficiently. Breath of fresh air.

Ali Scotten

03:25 22 Nov 21

Service was good. They called to arrange date and time, reminded me of the appointment, called before arriving, and showed up on time. William was friendly and professional and answered all questions asked as well as explained his findings. I’m very satisfied with the service.

Pam Westfall

20:00 16 Nov 21

Fast service on a warranty issue. Called this morning and they were here by 1230. Technician was super knowledgeable! He fixed our issue and took his time to explain our damper system. We had no idea about switching the dampers for ac and heat. He seemed to be also taking his time to explain and train someone. Thank you Sobleski for super knowledgeable, respectful, and nice!

karpuram chandra

19:22 14 Nov 21

Great service! Highly professional technicians!! They know what they are doing! Quick schedule and on-time installation! Great experience and satisfaction! Would recommend for anyone in need of replacing their HVAC!

Ellen Fernberger

21:50 12 Nov 21

Sobieski managed these 2 issues quickly & efficiently. Don K. Is terrific! Great service rep & a wonderful pleasant individual. We are very happy with this entire experience.

Maureen Wallace

22:15 05 Nov 21

Our heat went off suddenly and Sobieski was very responsive. We booked a repairman to come the next day. The office was great and keeping us up to date on when he would arrive. Don came and immediately assessed that our pressure switch was faulty. He didn’t have one on his truck so he drove into West Chester and got one, came back and installed it. A great experience and kudos to Sobieski. We are now nice and warm with temps heading into a low of 32 degree and we’re thankful for the heat!

Wayne Elmer

13:41 05 Nov 21

My heating system was almost 20 years old and needed to be replaced. I got two quotes from local HVAC companies and was not impressed with their proposals. I decided to get a third & I'm glad I did. The other companies did not come close in comparison to Sobieski. They were very professional throughout the entire process and provided a higher efficiency system at a lower price. And the installation process was especially impressive. They arrived on time and the entire team functioned like clock work, staying long enough to complete the install of two new complete HVAC systems in one day. And they were respectful of our property - no sign that they were there when they were finished. Highly recommended.

Mary Kaye Nickel

22:29 04 Nov 21

I got a heat pump with a gas furnace back up. I contacted them through Costco. I had gotten 4 bids. Their bid was best overall.I needed a liner put in the chimney for the water heater. My oil tank will be removed 11/23.I was happy to have one company handle everything. The technicians were very nice and seemed extremely competent. They arrived about 9:00 and didn't get done until about 8:00. They cleaned up when they were done. I would recommend them.

Mei Xu

18:59 03 Nov 21

Ralph is super knowledgeable and professional. He did a great job to maintain our HVAC system. I hope to have him next time.

john wolfe

13:58 30 Oct 21

I'm a long term customer for heating/AC . I have always received good quality service.This time was no acception.Josh ,assisted by a young man (who is strong as an Ox and very personable) were a real manifestation of teamwork. I have been the other half of two man teams in many jobs in my life . It is so important that they respect each other and communicate...even anticipate what the other needs to get the job done. This is very evident in these Men. It is clear that Josh is the lead. He is very knowledgeable and personable. Communicated with me at every step and had a clear plan to deal with my complicated situation , which had several layers of challenges. Josh and his partner, inspired confidence in me. They are capable and delivered quick resolution.I might add, that as a long term customer I did receive a discount on the services I required. Customer retention is important to Sobieski as a company. That seems rare these days. I would also like to compliment the contractor that Sobieski partners with to replace the water line from the street. They had to dig up my front yard, 45' from the house to the street to replace a leaking water line.The crew chief and Excavator operator was top notch. Josh oversaw the entire operation, and explained each phase of the operation. The excavation team left the site restored as much as possible, cleaned the dirt off the driveway and placed straw over the bare dirt to mitigate erosion.Very professional job.I highly Recommend Sobieski services for plumbing ,heating and A/C services.

James Maccari

15:45 27 Oct 21

Great service and pricing.Easy to deal with and a one day installon a 4 unit job.Top of the line system priced like a mid grade system. So far so good.

Lawrence Bock

19:36 26 Oct 21

All checked out well. Tyler answered my questions and offered more than I asked. Professional and polite. Scheduling was fast and efficient.

Steven Kane

15:24 29 Sep 21

We’ve used Sobieski since we moved during 2016. I particularly like having the same tech for each visit. William does great work and Jenna, who sets everything into motion, is dependable and courteous. Very highly recommended.

Norma Johnson

22:47 21 Sep 21

The service was wonderful. He was very respectful and answered all my questions. Very friendly and knowledgeable.

Erminia G

14:26 17 Sep 21

I've had a service contract with Sobieski for several years. I've always experienced excellence in every encounter with customer service representatives and with service technicians. Highly recommend Sobieski. Thanks again to Chris, a highly skilled technician, for answering all of my questions and concerns.

phyllis regotti

19:06 29 Aug 21

Technician was timely, professional and very careful oc my house. Insisted on taking off shoes when entering. He explained what he was doing and what he found. He detailed our options for repair.

A. Li

12:56 27 Aug 21

Both the technicians are respectful and responsible. Matt spent extra time with me to explain the new hvac and give me tips on taking good care of the unit. Even though he worked 8 hours tireless on the installation. Thank you Matt and Jason! I will use you guys again :)

Erminia G

13:58 21 Jul 21

Mike Prutting

21:06 18 Jun 21

Chris was fabulous. He was very knowledgeable and answered all my questions. Several of his insights were very helpful. You are lucky to have him as an employee. The only reason I did not give a five had nothing to do with Chris. Your scheduling process is cumbersome and I had to schedule three times to get one appointment.

Judythe Malinowski

21:38 06 Jun 21

Took a lot to get anyone to respond and schedule an appointment. Communication was good once we finally got a response. Techs were good. They said they had to order the thermostat and hopefully they come back soon because it's 87 degrees outside and we have no ac upstairs.

Aneta Jovanovska

15:07 03 Jun 21

We are very pleased with the service everyone we interacted with has provided. Communication was easy and someone always answered our calls and emails. The guys that came to install the new AC unit were very professional and did good job listening to where we wanted the unit installed. At the end gave us a detailed instructions of the new install and how to use it. Would highly recommend this business.

Charles Hammerly

13:48 29 May 21

Very pleasant staff. Efficient service - two technicians came to the house. One worked on the downstairs HVAC and one upstairs. No problems found.

Kristina Craft

12:27 28 May 21

I was extremely happy with the service I received from Sobieski. The technician that came to my home was so nice and very knowledgeable. He made me feel at ease. He walked me through exactly what had happened and how the repair would go. Quoted charges prior to doing the work. Thank you so much for being such a people friendly company!

Ed Preisendanz

16:43 24 May 21

The company has great technicians but the admin part is a pain in the a$$. When you call in you are ALWAYS put into a call-waiting queue where you get to spend several minutes listening to ads telling you how great Sobieski is. This is VERY irritating. Then the answering service picks up and promises a call back soon. Which doesn't happen. And they are expensive.Now here's the good news:Leon just installed a replacement oil pump and motor for my oil furnace. He's the best! Very knowledgeable with many years of experience.Cyrus installed a new garbage disposal unit. He was very friendly and professional and got the job done in no time. I've been with this company for years and have always been satisfied with the quality of their products and their service.

Kevin Lawrence

14:57 08 May 21

Making an appointment for the seasonal checkup of my AC was simple, although it is important to do this very early in the season because available days/times fill up fast. As in past visits, William was prompt, thorough, and professional.

Dennis Clocher

15:29 06 May 21

I called for a toilet leaking. Of course when Jake was here it wouldn't leak. He took the time to check everything. If it does again I'll call back. He also did our annual plumbing inspection. Truthfully I have not had a bad experience with them.

John Urbanetti

15:13 29 Apr 21

Terrific preventative cooling inspection service per contract. Timely, informative and very pleasant interaction with obviously highly competent individual.

Steven Kane

14:53 14 Apr 21

We’ve used Sobieski since we moved during 2016. I particularly like having the same tech for each visit. He does great work. Highly recommended.

Mary Werner

18:44 06 Apr 21

I called the customer service at Sobieski when the service men arrived to do the HVAC maintenance only and we’re on aware of the request for maintenance around the condenser in my front yard. The customer service rep advised Ed and he called me back a couple of hours later. I outlined the problem with him he verified the error and totally took care of it. The maintenance around the condenser was taken care of that same night. Ed listened!!!

Jason Spangler

01:27 16 Jan 21

Great company to work with. Very responsive and considerate of your time. Micah and his team went above and beyond making sure we were happy.

Sriram Nadathur

02:26 01 Jan 21

Excellent work. Very responsive. Beat schedule. Pragmatic. Got the job done. Good quality

gregg grimmelbein

22:12 18 Nov 20

Steve was incredibly friendly, knowledgeable, professional, and effective in servicing our 2 units. He answered my questions completely and in detail, He truly respected our home being sure not to leave any evidence he was here performing his job both near the units and throughout the rooms he had to travel to test airflows. He was on time and very courteous. Would love to have him back as our rep on any future services.

Joe Chera

14:54 27 Aug 20

We needed to replace our 11 year old Lennox HVAC systems that were installed with our home when it was built. Those systems needed ~$2000 of repairs and recharge of the old R22 (?) refrigerant, so we decided to replace them now.We came to Sobieski Services through Costco. Sobieski made appropriate recommendations, placed our order, installed the new systems, and helped us submit for the Costco and PECO rebates all within a week of our first call. The crew that came out worked from 8:30am until almost 9pm to de-install the old systems and install the new outdoor Lennox AC system and the indoor heater, coil, air cleaner, humidifier, and programmable thermostats. They were missing 2 small parts to fully complete the job, but came back another evening and worked until 9pm to finish.Good job, reasonable price. We recommend them.

bitto k

13:17 26 Aug 20

Jennifer the customer service agent and Rashid the technician were both extremely friendly and helpful. I was a bit upset due to the initial appointment being canceled but they really took care of it and made sure the service was completed. Both were knowledgeable and realistic in dealings. Great service overall.

Joseph Nines

22:47 13 Jul 20

I would give 5 stars if the customer service reps had been more diligent about informing the technician that the necessary part should be picked up before coming to the site to fix the problem. Instead, the repair took an extra 3 days, which was a little frustrating. But the technician was super professional and explained everything that needed to be done as well as timing and costs. Interestingly, the company called me that afternoon to collect payment, which I explained I had already sent payment in response to their emailed invoice. The guy on the phone starts pressuring me to pay by credit card so I said, "I sent a check through the mail, it will arrive in 3-5 business days. I waited over a week to get my air conditioner fixed, so I think you should be able to wait 3-5 days to get paid for it." And I hung up.

Troy Mayo

01:49 03 Jun 20

Great contractor with several different divisions, opportunity for growth and advancement for those who excel.

Peggy Greenwell

13:15 26 May 20

I had Sobieski a few years ago then we built another home and moved! Told by the builder that we needed to use their contractor which is horrible! So we went back back to Sobieski! Jelly signed us back up very professional and detailed everything! Choose the plan which is great for me and I thank her she’s the best! So happy to be back with the best!!!

Kyra Gardner

14:54 28 Apr 20

We had a great first experience with Sobieski Inc.. They were very responsive on the phone, and scheduling an appointment to meet our needs wasn't a problem even during this challenging time! The technician arrived when expected, and he was incredibly pleasant and professional. We were so impressed we went ahead and purchased a maintenance contract. They were recommended to us by a neighbor and we would definitely recommend them to anyone looking to have AC or heating work done.

Juan Ayala

11:00 25 Mar 20

Good customer and alot room for a tractor trailer parking

Tara Coates

15:05 25 Feb 20

We Love having Sobieski Services keep our home comfortable no matter the weather. Steve E was the most recent Service Pro. It was the first time he had been to our home. He was very prompt (called ahead of time telling me he would be arriving on time.) He always put on his booties to protect our home - even though I said not necessary since I have a dog. Steve was keeping me posted as to what he was doing and went above & beyond when I needed 2 new filters . He had 1 left on his truck & went to go get me another one since he was out. Very professional, let me know what he did ,was very clean when he left. Not surprised though Sobieski is a very professional company! 5 Stars!!

Janice Weller

18:30 12 Feb 20

I was very pleased with the HVAC service provided today by Sobieski! The technician was prompt, knowledgeable and patiently answered all of my questions. He quickly diagnosed, estimated, repaired and installed the required items for our humidifier and electrostatic air cleaner.

Ryan Sypulski

01:38 29 Jan 20

I had a great experience with Steve E today. I just had routine heater cleaning done but he was courteous and explained everything. He took the time to answer all of the questions. Gave some recommendations but was not pushy. Thanks for a great experience.

Yvonne Goodwin

18:36 15 Jan 20

Two years ago our install was excellent. Sobieski answers their phone, "How can I make you smile?" So tacky. Is that the worse thing about the company? Maybe. 5 stars if all employees were as great as the installers. I like the Lenox system we chose, but it's missing the air purification system I had on the old furnace. Now I have to pay for additional install. Should have all been done at once. In all honesty, I can't remember if it was offered. Waited 4 months for routine service appointment because I requested "morning". Tech arrived in afternoon, anyway.

Tom French

22:13 02 Jan 20

I had an excellent experience with service from Sobieski Services. Steve Edwards was a very professional technician and took care of my furnace thoroughly. Highly recommend.

Jay Driller

15:12 14 Nov 19

The way I was kept informed as to date, expected time of service and the communication from the service personnel was terrific. Service person was very professional and seemed well trained. We had conversation about condition of my furnace that st level a layman could understand. Good job.

Charles Fawcett

00:53 12 Oct 19

Our service technician gave us a reminder call to let us know he was on his way. He was prompt and polite. He preformed the annual checkup on our furnace and was on his way. No issues.

Albert Gutmaker

09:32 30 Sep 19

Purchased high efficiency Heating/HVAC system from Costco/ Sobieski partnership. Annual service contract and extended warranty coverage at huge savings on cost for the system. Quick installation and great follow up service. Substantial savings on Monthly bills for gas and electric.

Dorothy Walker

13:14 19 Sep 19

The actual service was fine but not actually getting a time. The window of time I was given 7 AM to 7 PM is not a window I like. When I received a reminder call they said they would keep me posted on the progress of the service agent I never heard anything, at 2:30 I had to call to see if I was still scheduled. I told them I preferred a morning appointment. I was told they would call me a half an hour before they got here , I did get a call at 4:10 the agent told me he would be there in five minutes. I wasted a whole day waiting for them if I had gone to work I would’ve missed them because it takes 45 minutes for me to get home . I don’t understand why they cannot give you at least a 2 to 4 hour window when you make your appointment. I wonder what people do who cannot leave your work and make it home in 30 minutes or 5 minutes.

Harry Ryan

19:37 06 Sep 19

We were very pleased with the quick response to our call for an A/C problem and the capable diagnosis made by Leon. We also appreciated his advice on how to nurse the unit along temporarily until we made a decision on whether to replace the defective part or the entire unit. He deserves a 5 star rating.The 4 star rating for Sobieski is simply to state that their prices are high. We hired another company to replace our A/C unit because they offered quality work at a more reasonable cost.

Harry Ryan

19:37 06 Sep 19

Lauren Dooley

20:18 05 Sep 19

We had what turned out to be a minor issue with our AC. Leon was fantastic! Came out within a few hours of my call and got it working. Friendly and kind! We will definitely use them in the future.

thomas witkowski

18:22 05 Sep 19

THE TECHNICIAN WAS EXCELLENT, KEPT ME INFORMED ON WHAT HE WAS DOING AND ANSWERED ALL QUESTIONS. HE PROVIDED A DETAILED REVIE ON HOW MY FURNACE WAS PERFORMING. VERY SATISFIED WITH THE SERVICE.

James Dill

23:21 04 Sep 19

When I first started dealing with Sobieski 2 years ago, I was having serious issues with both unresponsive customer service and technicians always trying to sell me an additional product. However my most recent experience has completely changed my opinion. There customer service was easy to reach and extremely responsive. William, the service tech, did an outstanding job. He was courteous, explained all facets of what he did, and didn't try to push another product or service. I will definitely ask for William by name again.

James Dill

23:21 04 Sep 19

Anna Jarrett

21:21 29 Aug 19

My service tech, William, was so polite and to the point. Great person. Great Service. Will definitely use again no pressure.

Sandy Schriever

01:15 20 Aug 19

Nate Murray and Maurice Williams worked very well as team for our mini-split installation. They answered all our questions, left our house spotless, and were professional from beginning to end.

Joanne Yuvanc

19:44 05 Aug 19

William has been serving our home for the past year. Polite, professional and knows what he is doing. Highly recommend him.

Kartik Potukuchi

20:30 11 Jul 19

First time used Sobieski services. James was professional and able to answer our questions regarding the water heater. Booking the service call was easy also.

Joan Holstein

17:47 10 Jun 19

LARRY was very helpful and completely professional. All my questions were answered and he helped me with any concerns I had. He should receive Employee of the Year award. Outstanding service.

Cedric Harriott

15:43 14 Sep 17

I want to be fair about my review on this so I will give the pros and cons as I experienced them.Pros:1. They installed many of the fixtures and plumbing in my new construction home and only one of them had an issue.2. They are responsive as it relates to their Google reviews customer service. Cons:1. They are not 24 hours. They have a messaging service that takes message during off hours.2. Their warranty service time window was pretty bad for me. It was upwards of seven days for a sewer smell in the bathroom. (Ended up being a bad wax seal.)I can safely give it three stars for average service. It wasn't bad or good but rather just 'meh' overall and I wouldn't likely choose them personally in the future. However, others have had great experiences with them. I'm simply giving you my view of them from my experience.