Available Positions:
Technical Sales Support Specialist
U.S. Boiler Company is seeking a qualified Field Applications Trainer and Support individual to join our organization’s Applications Team. This person will be part of a team that supports all Burnham brand residential products to our company’s customer base. The individual will interface with Sales, Marketing and Engineering teams. This position provides the ability to work from a home office. Located within a reasonable driving distance to U.S. Boiler’s offices in Lancaster, PA is a plus.
Duties include, but are not limited to product and hydronic system support via phone tech support line; job site visits to difficult installations; developing and delivering product and hydronic system education classroom training; accompanying sales team in joint sales calls; and assisting the engineering and marketing teams with technical projects.
This individual should possess the following skills:
- Solid customer service skills – articulate, confident, calm, approachable, self-aware
- Solid public speaking skills
- Comfortable presenting and educating
- The ability to provide methodical trouble shooting assistance
- Electrical trouble shooting capabilities
- A mechanical aptitude
- Expert knowledge of the HVAC industry, preferably expert in hydronics
Summary of activities on the yearly calendar:
- October thru March (heating season):
- The majority of the Applications Team provides daily technical phone support to our contractor customer base
- As time permits any of the activities listed below
- March thru September:
- Work with Sales and Marketing to develop a variety of training materials including application videos and webinars, writing technical product inserts and more
- Travel to and perform product and hydronic system training for our customers visiting the U.S. Boiler factory in Lancaster, PA.
- Travel to our distributor’s locations or neutral locations (hotels) in the central/western states and perform product and systems trainings
- Assist Sales by traveling to installations where the contractor needs expert application and technical product support
- Tech line phone support
Education and work experience requirements:
- Bachelor’s degree preferred, Technical Certificates or Licenses
- 10+ years experience preferred working with residential boilers and heating systems.
- Proficient computer skills in addition to proficiency in Microsoft Office
Competitive salary with full line of company benefits. If qualified, please send a detailed resume to: resume@usboiler.net
Maintenance Manager | U.S. Boiler Company, Inc. – Lancaster, PA 17603
U.S. Boiler Company is seeking a qualified candidate to provide leadership and technical skills in leading our maintenance team in properly maintaining our processing equipment and facilities to meet production schedules and quality standards.
This position will be tasked with controlling all maintenance expenses within approved budget guidelines, driving the development and implementation of preventative and predictive maintenance activities and ensuring a safe working environment through effective safety training, safety inspections and follow-up, all the while driving equipment uptime.
This position requires an enthusiastic individual with the drive, vision and experience to develop, organize and lead a team in the pursuit of excellence and continual improvement. This position reports to the Director of Operations, of U.S. Boiler Company.
Qualifications & Requirements:
- Bachelor’s degree, Associates degree, or a minimum of 5 years related experience in a manufacturing environment will all be considered.
- Solid manufacturing experience with fabrication & metal working
- Experience in development, implementation and on-going management of a Total Predictive Maintenance Program
- Strong leadership ability
- A strong desire to be on the floor directing maintenance activities and solving maintenance problems
- Technical abilities include knowledge of troubleshooting within areas of mechanical, electrical, electronics, hydraulics, pneumatics, HVAC preferred
- Experience with managing a tool room and the associated processes
- Analytical background leading to excellent problem-solving skills
- Self-directed individual must have the ability to work with minimal supervision and achieve results.
Competitive salary with full line of company benefits. If qualified, please send a detailed resume to: resume@usboiler.net