This company has been nothing but amazing! The two phone receptionists have been warm, patient, and accommodating to me at each hectic call I gave. The tech Larry was so kind and thorough as he worked. He patiently explained everything he was doing as I hovered over to watch! Fairway has gained a life-long customer in me! Thank you for being so great!
I’m selling a property on LI, and I live out of state, and a part of the sales agreement was getting the oil burner serviced prior to sale. I was going to be in town so called around, and had no luck. I was referred to Fairway, and Alex was extremely helpful and able to get me squeezed into the schedule the same week when I was going to be in town on a Saturday. Larry came out to do the service, and was thorough & friendly. I appreciate them being so accommodating and fairly priced.
Had no heat and hot water in our house. Fairway did an amazing job with their customer support in sending a tech right away. He came, addressed the problem and was fixed within 2 hours at a very reasonable price. Nothing but outstanding service from the office to the field. 10/10 would recommend they did an amazing job.
Used Fairway burner service many times for burner servicing. This time a plumbing issue. Pipe above my burner sprung a leak. Technician showed up when scheduled. Very fair and honest. Explained where the leak was coming from and fixed in about an hour. Minor problem that could have been alot worse and a lesser company might have taken me. Highly recommended. Technician communicated with me and grateful they got here, fixed problem and put my mind at ease. 5 stars every time.
Recently had a new boiler installed by Fairway. From start to finish, they were extremely professional and knowledgeable. The technicians answered all of my questions and did a beautiful job with the install. The office staff was very friendly and helpful. Will be recommending them to everyone!
Amazing! Couldn’t be happier with the new burner! Professional, respectful service, upfront pricing quick response and best price around! Serviced old burner until I was able to get new one. Lifesavers!
Fairway plumbing personnel kept all appointments made; initial inspection and proposal, review and discussion of estimate, and installation of high efficiency natural gas boiler.Fairway plumbing personnel where professional / courteous and responsive to my concerns as the customer.I have used Fairway Plumbing for gas services before, initial install, gas dryer & stovetop, and now high efficiency gas boiler installation.Quality reliable service 12 months a year is the level of service required for my home.
Just called them for a maintence check up had some parts changed service was quick efficient and I was happy. Hank did a great job explaining to me about my system. Will be using this family plumbing/heating service going forward. Thank you again!
I have been dealing with fairway for a couple years and they are second to none with customer service, maintenance service, and now installing a new boiler completely. They have responded when I had an emergency promptly, and they were extremely helpful when I needed a new boiler and new the ins and outs on how to go about it. Chris and Chris came to install and they were polite, professional, and knew exactly what they were supposed to do and did it. The Job was immaculate. This company is reliable in every area and all of their serviceman are all polite and knowledgeable. I have no complaints with any area of business with them. Ask for Don, he helped out tremendously. Highly recommended and I say this because I have dealt with other companies and they were horrendous. Stick with the family owned and operated Fairway, they're exactly what you want. I've seen a lot coming from hurricane sandy and knowing people who lost it all, myself included, there are a lot of schiesters out there and this company is solid through and through.
My hot water heater went bad. I contacted Fairway, family owned local business, for a quote. They gave me a good price and completed the work the next day. I am extremely happy with the entire job. They went above and beyond with the install and made sure that the new hot water heater had a lifetime guarantee which the first company I used failed to do. Thank you Fairway!!!
This is a family run business who pay attention to every detail from beginning to end. I’ve used them quite a few times for both my locations and they have always represented themselves with professionalism, courtesy and efficiency. They go above and beyond to get the job done right taking no shortcuts. Their prices are very fair and I highly recommend them for all your plumbing , heating and air conditioning needs .
Want to commend Robby who was not only efficient with regard to my repair but possessed manners and fixed our problem with our burner in a neat and timely fashion. Hope this employee is appreciated for his fine qualities.
Very efficient , professional and customer- oriented service. Most importantly , Robert answered our questions patiently and fully. Strongly recommend Robert and his company .
Had my boiler replaced two months ago. Fairway was was very professional. This was the 6th estimate that I got and I decided to go with it. The prices was not outrageous as some I’d received. I had 3 installers that set up and haul away very neatly. They left the place spotless. The job was meticulously done . I would definitely recommend to my friends and Family.
Like all consumers we get weary about hiring a repair company. We had a non working Rudd furance ( 8 years old) at the coldest spell so far this year. Yes at first I had my reservations but Robby the technician came and discovered the issue. He was excellent and explained everything he was doing. He went above and beyond.Fairway gets 5 stars because of Robby.
I have been with Fairway for at least 15yrs. I have always been very happy with both the service and the technicians. Clean, neat and they know their job.