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Shipley Energy

Shipley Energy

Preferred Partner
550 E. King Street
York, Pennsylvania 17405
717-848-4100
Website
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Services

  • HVAC Service and Repair
  • Equipment Installation
  • Preventative Maintenance Plans
  • Fuel Delivery
  • Comercial Services

Heating, cooling and powering your home shouldn’t be a hassle. And for the most part, it isn’t — until something goes wrong. Most homeowners don’t appreciate the value of a reliable energy supplier until they’re stuck in an emergency situation. At Shipley Energy, our core values of innovation and professionalism are more than just marketing slogans. They’re an integral part of who we are, which is something you’ll see whenever you need our services.

We believe heating and cooling your home should be easy and hassle-free. That’s why we offer pricing plans across all of our residential services that let you take control of your energy costs. Throw in our reputation for outstanding customer service and you can understand why Shipley Energy is the region’s most reliable home energy choice.

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Reviews

Shipley Energy
Shipley Energy
4.2
Based on 234 reviews
See all reviewsWrite a review
Colleen Stoner
Colleen Stoner
18:22 28 Jan 21
We were Capital City Oil customers, in August your team came out to service our Air Conditioner!! You took a picture of my husband and I as new happy customers! Unfortunately my husband died of Covid 01/17/21 In Florida and I forgot to fill my Oil tank at my PA house and ran out of oil! I am forever grateful for this company making an emergency trip to fill my tank and restart my furnace the next day! Not many companies have this Great Customer Service! Shipley will be my Oil Co. for life! Thank you!
Janeen Caldwell
Janeen Caldwell
16:31 15 Dec 20
I use propane, I live on a low fixed income, I have a mortgage & bills. I have 2 really bad knees and cant hardly walk my other half is on oxygen 24/7 and I am unable to get in my truck to go anywhere and so we are stuck in our home and so far it's been 4yrs we haven't been anywhere and with this covid I can't do anything about my knees cause I don't want to bring covid home to him and I am thankful we use propane for heat. It's warmer than oil I believe. I have had oil where I lived before. Propane is a lot warmer. I wouldn't change to oil I don't think ever. But this entry I really want to win. Too hard for me to go see how much propane is in tanks. Thanks for this entry from the bottom of my heart ;-)
RJ Han
RJ Han
14:54 05 Dec 20
Signed on to Shipley Energy in 2020 and service has been great. They seem to care about keeping their customers in the loop with information and to provide satisfaction to their customer base.
Marian Diehl
Marian Diehl
16:49 25 Nov 20
It was a very good year that we had with Shipley Energy. Unfortunately since they raised their rates for the new year we will be going to a different provider, unfortunately Shipley was not able to match the rate. Will miss their rewards program.
B Sand
B Sand
20:17 24 Nov 20
The driver Jerry was super friendly and helpful. Was very pleased.
John
John
14:11 24 Nov 20
nice rate. courteous service reps but anything outside of the script they read is just ignored. they do not handle simple requests and you wait forever to get responses. Customer service is definitely lacking.
Slade Caltrider
Slade Caltrider
13:40 24 Nov 20
No problems with service. Shipley supplies my propane and electricity. They offer great intro rates for new customers the 1st year but look out the second year. They will jack your rates up out of site. They just quoted me my new 2nd year electricity rate at $.09210 from my 1st year rate of $.0679. That rate is way higher than most the other suppliers in the area. I guess they think you won't check other rates and just sign on for another year or, they don't want to sell electricity. I did call in and discuss this with them and was still quoted a higher rate then the average in my area. They did the same thing with the propane a few years ago but did get back in the going rate ballpark barely. Beware.
Amy Lamka
Amy Lamka
10:38 18 Nov 20
Dale is great at customer care.he was polite and knowledgeable at his call.i had to call in a few times and all the other customer care agents rushed me off the phone.just wanted to sell me more service. dale took his time with the call and explained everything completely. He made me feel like he really cared.i was ready to cancel. Due to dale I'm a happy customer. i will be staying with shipley energy.
John Houpt
John Houpt
21:19 27 Oct 20
I like the people working at the call center. They are friendly, helpful, and easy to understand!
Katherine McFarland
Katherine McFarland
16:04 27 Oct 20
So happy I changed from oil to gas with Shipley. Their experts did extensive work on my new heating system in my 175 year old house. They even took out the old oil drum. Excellent work!!!
Linda Harford
Linda Harford
17:07 02 Sep 20
Had Shipley as our energy supplier through PPL for a long time. We changed providers and went to redeem the reward points build up on our account and was told the account must be active to redeem them.It would have been nice if that information was provided before. These companies and tneir bonus, or reward programs are in many ways a fraud, someone pays for the so called reward poings. And in this case and I wonder how many others tbe company pockets the money.We may have lost tnem but I will take the ti e to file a complain witb tbe regulator acency, better business bureau, ect.Companies must be held accountable cases like this of their obvious customer satisfaction shortcomings.And tbe reason we switched was becuaee of PPL saying Shipley rates were high. So shop around and remember those reward programs arent free.Have to change my rating of them to 5 stars. The company reached out to me and aplogized saying tbey could have handled tbe issue better. I was very impressed. They even sent me a check covering the reward points I accumulated.Thank you Shipley Energy. You're a good company.
Shara Taylor
Shara Taylor
22:07 16 Jul 20
I have the absolute best prices on my electric and natural gas! Very happy!
Pam Cline
Pam Cline
17:00 02 Jul 20
I’ve been with this company for several years and am very pleased with their pricing. They always notify you well in advance of your contract pricing expiration. Also they do Summer give a way gifts & you earn points to use towards gift cards as well. I actually won one of the give a ways this year!!!
Kenneth Picciotti
Kenneth Picciotti
16:52 04 Nov 19
Very knowledgeable and affordable when they came to my house to service my AC unit. Customer Service was great as well. Since having my AC serviced, I've signed up for them to supply natural gas and electricity to my house. It was a smooth transition and the customer care team was able to answer all of my questions. Would highly recommend!
james houseman
james houseman
15:13 04 Nov 19
One year ago, Shipley replaced my heating and my air conditioning equipment. The new equipment has provided substantial reductions in the use of resources and the costs to me. Further, I have voluntarily included Shipley in providing me with natural gas and electricity, again with savings to me.
Joe Lebano
Joe Lebano
20:09 03 Oct 19
Since deregulation in PA, I review my energy (Gas & Electric) at least once a year. I was amazed with how easy it was to convert my electric service to Shipley Energy. They not only had one of the lowest rates, but also the online process was quick, very easy, and I received emails explaining my account had been created and the cancellation to my previous supplier. Would definitely recommend to family and friends shopping for a new utility provider.
Keith Hooper
Keith Hooper
03:22 03 Oct 19
I just signed up two months ago to switch my electric supply to Shipley. Shipley had the best price for a one year fixed rate so I signed up. I compare prices annually since after one year my current electric provider will no longer offer the best price so I am probably in for a one year ride with Shipley. They will keep me by offering me the lowest price in September 2020.
Jennifer Geiger
Jennifer Geiger
13:39 02 Oct 19
Shipley bought the company we used to get oil from. So far they have been great and we are happy with them. They have solved any issues we have had and are wonderful to deal with.
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