The Pipe Doctor Plumbing, Heating & Air

Preferred Partner

80 E. Hawthorne Avenue
Valley Stream, New York 11580

516-348-6300
Website

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Services

Heating
Plumbing
Cooling
Air Quality
Maintenance

Established in 2008, Pipe Doctor Plumbing, Heating & Air Conditioning, Inc. is a full-service plumbing, heating and air conditioning company. Our professionals are fully licensed and insured, and we have extensive experience and training. No matter what kind of services you need, you can always rely on us for high quality workmanship and professional customer service. Some of the benefits of choosing us as your preferred Long Island plumber, air conditioning and heating contractor include:

Our professionals are all fully licensed, insured, and bonded. So no need to worry – you’re safe in our hands!
We are centrally located to provide you with the fastest service possible
We keep our trucks fully stocked so we can quickly take care of any service need
We are a family owned and operated business that CARES
We offer a wide range of services, so one call takes care of it all!
Your satisfaction is guaranteed

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Reviews

Pipe Doctor Home Services, Inc.

4.7

Based on 382 reviews

See all reviews Write a review

John Parra

15:15 19 Sep 23

Did a great job with repairs and updates to my boiler. Super professional and informative. Thank you Mike and Pipe Doctor. Highly highly recommend!

hang Lin

14:16 06 Sep 23

Mike was immensely helpful in dealing with our Burnham boiler situation. and Daniel did our Burnham boiler replacement and he was patient and knowledgeable at addressing our concerns and questions regarding the installation. I am very appreciative.

Sylvia Rollock

13:41 27 Jul 23

Thank you Mike . You were on time and very professional . Truly appreciated the time and care you put into the installation of the toilet .

Y K (YK)

01:38 19 Jul 23

I called Mike on several emergencies, central ac, central heat, water boiler, etc. Each time he showed up right away and fixed the issue. May not be your cheapest guy but you dont want cheap service. He is very professional.

Steven Pratt

21:26 18 Jul 23

Mike G is by far the greatest plumber I’ve met! Incredible guy very amazing, experienced. I got my snake caught in the drain, I called another company I won’t say their name but R&R and they quoted me $1600 for the job, Mike came in an in 2 seconds he got it done 123! For way half the cost! Keep being you Mike customer service is everything

Naomi Abraham

16:02 06 Jul 23

We had wonderful plumbing service. They quickly responded and sent someone out. The service was quick and efficient. I would absolutely recommend this business.

SourCreamFlavored

21:08 26 Jun 23

Absolutely brilliant. Got my issue resolved in under an hour. Mike clearly knows what he is doing. Where others have failed, he came through. Very professional and explained everything. Will definitely call again if future issues arise. My A/C is up and running just in time for summer!

Dally P

01:54 19 Jun 23

Did a fabulous job with our AC. We had a few companies come in to try to resolve our issue and we ended up going with Mike due to his honestly and workmanship. We have signed up with him for maintenance for heating and AC. Hopefully all goes well 🤞

sylviane cohen

15:46 04 Jun 23

Great experience. Mike was very professional and knowledgeable and he fixed our pool heater.Will definitely use pipe doctor again.Stewart and sylvie

Jon NCutt

23:58 11 May 23

A great company to do business with. When I called and scheduled an appointment he was there before the scheduled time waiting in his vehicle. Mike took his time to diagnose the problem and explained things to me that is helpful for my furnace and hot water heater to run efficiently. It is good to know that we have reliable and honest people that can help you when you need help. I should have called him first. I would have saved me some money.

Juan Hernandez

15:41 21 Apr 23

Mike and his team are fantastic at what they do. We had an issue with AC not cooling because another company provided poor workmanship. Mike was able to troubleshoot the issue quickly and got the AC back up and running. I would recommend the Pipe Dr. to family and friends and wouldn’t hesitate to use their services in the future.

Dan Kelly

20:04 14 Mar 23

Outstanding professional diagnosis and repair by Daniel of Pipe Doctor. I received a text when he was on his way, and the diagnostics were very thorough and results clearly explained. One hundred percent satisfied. You’ve tried all the rest, now try the best! Highly recommended!!

Charna Lewis

16:09 12 Jan 23

Great service and value! Explained all details in a way I was able to understand. Repairs and maintenance done quickly, thoroughly, and best of all no mess to clean up afterwards! Overall a great experience and I highly recommend. Don't call Angi, call Pipe Doctor first!

Adam White

03:13 02 Jan 23

Mike and his crew were extremely professional and knowledgeable. He was able to diagnose my issues quickly and actually had the parts in his truck making it a quick and affordable repair. I would definitely use them again, and certainly recommend you do as well!

Arthur Matura

21:44 28 Dec 22

I first noticed this company on “you tube” just yesterday - I have an alpine 210 condensing high efficiency gas burner that hasn’t worked properly since Friday - i had 3 contractors at my home and no one was able to get it operating properly -I was told it needed a new blower motor and a swirlplate assembly etc etc - no part houses had the items in stock - everything is back ordered - the unit would not maintain the firing of the gas flame , unit rumbled and temps in home were in the low 60’s at best - the boiler could not get water to the high temp required to properly heat the home -I contacted the pipe Dr this am and spoke with Jennifer who could not have been more accommodating —they sent Daniel their tech this pm .. Daniel spent two hours running diagnostics of combustion and settings while on the phone with a US Boiler tech - all settings were reset , observed and re -adjusted to proper settings until it was perfect , took over an hour ..the boiler is now firing properly , boiler water temps are as they should be, home temp is perfect and the rumbling is gone , etc —I couldn’t be more pleased with Daniel’s service and professionalism - he’s an asset to this company and congrats to the “pipe dr” for selecting him - don’t let him go !!Thank you Pipe Dr !!Ps- I was just short of ripping the entire unit out and purchasing a more conventional gas type unit this am !!You won’t regret using this company if all their techs are to the same standard as Daniel !!

ALLAN SPIELMAN

18:37 18 Nov 22

Michael and pipe doctor are really gentleman when hurricane Sandy hit they were able to get me a complete new system within a few days that was a miracleWhen my heating system 10 years later needed servicing they did what they could to save it so I didn't have to replace it.Another place would have upsold me to replace the equipment .When I had totoilets replaced technician that installed it was very courteous and informative.Definitely recommend them

Brando Family

21:00 17 Nov 22

They were responsive, communicated well and very professional. Mike did the repair and he was courteous, worked quickly and explained everything very well even to a plumbing novice such as myself.I highly recommend using Pipe Doctor Plumbing.

Anthony Refino

18:22 15 Nov 22

Great experience from start to finish. One of the owners, Mike, came last week for a service call on my boiler. Mike was great to work with and explained everything he checked as he did it. I signed up for their annual maintenance plan, which offers great discounts on service and parts. Today, an employee, Daniel, came for my scheduled maintenance call. Daniel was on time, extremely knowledgeable, and a pleasure to work with. He also took the time to explain what was being checked and provided Do’s & Dont’s for optimal performance. I would definitely recommend this business to anyone in the area for one-off or recurring needs!

Crypto Plumber

01:07 03 Oct 22

I've been watching Mikey Pipes on his YouTube channel for several years and recently had the opportunity to hire Pipe Doctor for a heating repair. Very happy.

Harold Matthews

16:57 02 Oct 22

These guys were super fast. I had a lot of trouble finding a dependable air conditioning company. But now I've discovered these guys. They responded quickly and accurately, demonstrating a thorough under-standing of the issues. They did an excellent job repairing our air conditioner. Thank you so much, guys!❤️❤️❤️❤️❤️

Ethan Taylor

04:48 30 Sep 22

ALEX Jhone

09:10 28 Sep 22

The install of my new heating system was exceptional. The team arrived on time, the equipment was exactly what I needed. Very competitive price for a custom install that was like artwork. I was totally pleased with everything they did. I have recommended to many friends. I have used them,

Mars Shall

08:54 26 Sep 22

I called the same day and they quickly replied to my inquiry and gave me reasonable quotes. They came the next day and on time and fixed my AC unit (which is not warming enough) pretty quick. These guys are very honest with the quote and pricing (had 3 different quotes from diff companies) - and extremely professional. I would def recommend them!!!!

A Google User

07:12 26 Sep 22

Really excellent customer service. Hiring process was straightforward and phone and email communication were excellent in spite of how exceptionally busy the company was during this peak heatwave period. Delivery and collection were fast, efficient and the delivery communication at both ends was fantastic - calling about an hour before, then about 5 minutes before arrival. The unit was easy to assemble and worked well. Overall one of the best customer service. All employs ware really professional, helpful efficient, friendly people, I feel they deserve some public recognition.

Paul P. Ramirez

07:02 26 Sep 22

Excellent service provided by the Pipe Doctor Plumbing, Heating & Air Conditioning, Inc- from initial phone call, collection and pick up. During the mini heatwave, the team were quick and attentive and provided great advice. Mike who showed me how the units worked was particularly excellent! Will highly recommend and look forward to coming back again. Thanks 🙂

A Google User

21:22 23 Sep 22

He did a fantastic job, removing and installing our new water heater. He was professional, courteous, and personable. His attention to detail and industry knowledge was refreshing and set our minds at ease. We had a great experience from our initial phone calls, to the quoting process, and all the way to project completion. We will definitely use Pipe Doctor in the future and recommend them to our friends and family. Quality service. Highly recommend.

Darnell Gilbert

17:53 22 Sep 22

I recently had an issues with my home and had PIPE DOCTOR fix this issue. The service was great but I want to take a moment and brag about my experience with JENNIFER in the office! Every time I called in not only was JENNIFER the friendly voice that answered the phone she provided a level of customer service you don’t get anymore from big companies it was impressive! All around a great company the tech explained they pretty much do it all and if they have Employees half as outstanding as JENNIFER. I’m very happy to have PIPE DOCTOR in my corner when something goes wrong!

Earnest Mckinney

17:46 22 Sep 22

Daniel was awesome! Out hot water heater went out, and he came the same day and replaced our heater. He was professional, kind, knowledgeable, and made sure we were satisfied with his work. I would recommend Pipe Doctor Plumbing, Heating and Air Conditioning and would request Daniel each time! Very pleased with his work!

Brooke Judge

00:46 22 Sep 22

I will definitely be using this company again!! Was originally told from another plumber after he put his ear on the wall they will have to Demo entire Kitchen and it will be $1800+. I spoke to Daniel which was extremely informative on how to proceed. Booked service for the next day. Two technicians fixed the leaking pipe in a hour or less and only cut two holes and did not have to demolish entire kitchen. Thank you so much for the repair and the coupon. I highly recommend Pipe Doctor Plumbing, Heating & Air Conditioning, Inc.

Scaifeic Hankert

16:54 19 Sep 22

Ariel Velazques

15:21 18 Sep 22

This is a must try company if you want the best overall professional customer service experience, with technical know how, and it’s all given with a smile. The company earned all five stars as a team, and Mr Mike G. is the best technician in the business.

Denise Gibson

14:03 17 Sep 22

Mike did a fantastic job, removing and installing our new water heater. He was professional, courteous, and personable. His attention to detail and industry knowledge was refreshing and set our minds at ease. We had a great experience from our initial phone calls, to the quoting process, and all the way to project completion. We will definitely use Pipe Doctor in the future and recommend them (and Mike specifically) to our friends and family. Quality service. Highly recommend.

Petronila Merritt

16:38 24 Aug 22

No complaints about the work - we are confident Mr. Mike did a good job. The only issue is lack of transparency on the billing and rates prior to doing the work. We agreed on the service call but did not get an opportunity to review the estimate of repairs and encourage a more professional approach in providing that type of transparency.

Anthony Powell

16:29 24 Aug 22

Mike was great. This July we called him out of the blue about our AC not putting out heat. He was able to come out the same day and take care of it and at a affordable price.

Hugo Watson

16:25 23 Aug 22

Mike came out to diagnose my AC unit that was blowing warm air. Very honest, reasonable price and exactly on time. Had it blowing cold air again in less than half an hour. Would highly recommend Mike for any HVAC work needed.

Jose Larry

15:16 22 Aug 22

These folks are absolutely awesome. I recently opened our second auto repair shop in Valley Stream years ago but the building had no cooling system in it. I was thinking about installing a new cooler and spiral ductwork myself (as I am a do it yourself kind of guy) but after researching cost of parts needed and all the options for coolers and considering how much work and time it would take, I decided to stop in to Pipe Doctor because they are customers of mine. Jennifer met me with a smile and enthusiasm as if I were really important to them. A couple days later Several Of their professional team, including Mike ( the owner) came to my shop to give me a quote. They listened to my ideas and what I wanted and quickly came up with a game plan. They scheduled the work to be done for a Sunday so that it would not interfere with my business. They did a better job than what I could have done and they got it done within one-day! Amazing! The crew that Came in to do the job, were all very nice and fun to work with. The cooling system works perfect. I couldn’t have asked for better service and the price was fair. I highly recommend Pipe Doctor Cooling and Heating

Lola Mason

14:16 22 Aug 22

We dealt with having a 22 year old system that worked when it wanted to due to an owner that refused to fix it. She sold a couple of months ago and the new property management company hired Pipe Doctor to install a brand new system. Daniel and Peter was here all day and made sure that the new system worked properly. Highly recommend...

Alfie Jenkins

18:06 21 Aug 22

I HIGHLY recommend Pipe Doctor Heating & Cooling! Mike and his team did a flawless AC installation for my home. His professionalism and quality of work is amazing. He's responsive and really cares about his customers needs! I will hire him again, thats for sure!

Nathan E.

04:29 18 Aug 22

Mike was professional, courteous and educational! Not only did he fix the issue, my AC not cooling properly, but he took the time to explain what was wrong and how he would be fixing. Top notch service!

Andrew Peykar

18:04 08 Aug 22

Pipe Doctor is real deal! Very knowledgeable & figures things out, not just fix it & move on. Finds the issues & fixes once & for all.

Luis Garcia

04:36 17 Jun 22

Best HVAC Company in New York State. I trust Mike Pipes with all my plumbing and A/C issues. Don’t bother calling anyone else, Mikey Pipes will not disappoint.

Darrell Thompson

16:12 09 May 22

I had an emergency boiler issue and I called Pipe Doctor for an estimate. They were very professional and reasonably priced. I received an appointment that same day. Mike G showed up 2 hours later and immediately diagnosed the issue, he in detail explained the issue and the parts he would need. He had to go back to the warehouse to get the part and was back in 20 minutes to complete he job. He was very open to any questions and was very helpful. Thank you Mike G and Pipe Doctor for a job well done.

Shawn K

21:14 13 Apr 22

Great advice from Mikey Pioes for fellow contactors. Check out his YouTube.

Marcel Wagner

23:48 28 Mar 22

Everyone needs a reliable plumber... I found mine. I love that there is an office staff who you can always get in touch with and who are very helpful and friendly. The response times are great and they get to you on time. I've used plumbers before that require cash payments at the time of service, but you never know how much a job will be, so you need a stack of cash handy. Pipe Doctor sends an invoice that can be paid over the phone or online with credit, eliminating that worry. I highly recommend them.

Angela Wells

19:35 28 Mar 22

I called Pipe Doctor to inspect/repair my ac system. The tech came out and did a thorough inspection of both my systems and created a thorough report with plenty of pictures. I’ve used other big companies before for maintenance and never had as good of a documented report and never had pictures to back up the report. This is the second time I used Pipe Doctor first time was just a thermostat replacement. I was happy with the thorough work and the professional manor the work was done. I will definitely use them again.

Roman Auer

17:45 28 Mar 22

Two gentlemen came to replace my 75 gallon hot water tank with a 50 gallon (located in a closet on the top floor of my townhouse). Both men wore masks the entire time, which I appreciate very much. The first thing they did was drape my creme carpeted stairs with an anti-slip drop cloth. They completed the job within the estimated timeframe and cleaned up after themselves. The lady who handled the scheduling and billing, as well as all of my questions, was very responsive on the phone, via text and email, and professional. Would definitely recommend them!

Felix Finn

17:00 28 Mar 22

I had an emergency and they showed up within an hour. They were able to determine my issue AND fix the issue within the next two hours. They were also very personable, knowledgeable, and professional. To top all of that, their prices were EXTREMELY good. I would absolutely recommend this company to anyone and everyone.

Davis Nigrozo

17:23 26 Mar 22

Dedicated and focused. Real Pros! Did all I asked for and more and left the work area immaculate. Recommended!

Helen Delgado

16:55 26 Mar 22

Company is AMAZING! My plumber showed up 5 minutes early and CORRECTLY installed my faucet within 10-15mins. The two gentleman was very professional and even offered to removed their shoes when walking into my home. I would highly recommend this company!

John Reed

16:21 26 Mar 22

Pipe Doctor was quick to respond. Essentially same day service. Technicians were prompt, polite, fast and fastidious. From what I can discern, the replacement of my water heater was perfect. No leaks. No problems. They are pricey. $1,980 installed for a 50 gallon Bradford White. I was told the job would take three hours, but it was done in under an hour. They didn't charge me less for doing it faster! Still, I would definitely use them again, and I really appreciated being helped in a pinch.

Nora Rose

16:20 26 Mar 22

Fantastic customer service! The scheduling coordinator (Jennifer?) is the SWEETEST. She was so responsive and accommodating when I needed last minute plumbing services. Mike, the owner called me the day of my service to confirm he was sending a plumber over within an hour and the plumber tech was right on time. The tech was very friendly, professional, and clearly explained what he needed to do and the pricing upfront. I 100% plan on using Pipe Doctor plumbing again!

Ariel Rollins

15:24 23 Mar 22

I contacted Pipe Doctor Plumbing recently to replace a faulty shutoff valve behind my toilet - they sent Mike out and, for a very reasonable price, he took care of it easily. I live in an older home and sometimes it is hard to find a plumber who is willing to work on the older pipes or find the appropriate fittings. Mike took a look and determined exactly what we needed, took the time to go back to his warehouse and get the right parts for us, and the repair looks great. This is the second time I've used Pipe Doctor and I'm not disappointed.

Felix Kruger

14:27 23 Mar 22

They are a amazingly kind professional company . From Jennifer in the office to the crew Mike, Mike, Daniel, Chris and Peter were all a tremendous help. Loads of help with explaining all details. Even the drywall crew was great. I forgot to show them 2 holes in the closetAnd there was no push back or attitude they came right back. I recommend Pipe Doctor to everyone. I had entire house repipe and a hot water heater and house water filter installed

Brian Johnson

16:54 22 Mar 22

Amazing experience!! Got a call back shortly after leaving a message! That's impressive!!! Spoke with Mike, the owner, and he got the ball rolling quickly. I had three new toilets installed and at more than half of what another local company was charging!! Technician was on time and I am very happy with the installation. I would HIGHLY recommend!!!!

Alexander Frank

13:44 19 Mar 22

The entire process from the woman who took my call - to the text message I got after the service appointment asking me for feedback on the visit - says nothing but this is the most professional and caring company around.

Louis Cannizzaro

19:55 24 Jan 22

My cousin was a master plumber and serviced all my rental properties as well as my personal home. He passed away 3 years ago and I struggled to get a plumber that I could trust and that did quality work at a reasonable price. After trying several outfits and not being very impressed. I finally came across the Pipe Doctor. From the moment I spoke to their office staff and then the owner himself (Mike) I knew I got a hold of a professional outfit from top to bottom. They made the appointment promptly the day I needed them and boy were they on the ball. Sending me text updates confirming the appointment to when the technician was on his way to my place. They were prompt, polite and ready to tackle the job. They got right to work every issue that I pointed out they immediately solved. I was in awe on how they worked so efficiently. I made up my mind right there and then that these were the people I've been looking for. I will use them exclusively for all my plumbing and heating needs. Mike the technician and Peter his assistant did a GREAT job! Thank you!

Chris P

00:37 22 Jan 22

Boiler was not working in the middle of winter and I was able to get an appointment ASAP. The lady on the phone informed me about the first hour of labor price and the process. They came in and quickly identified the issue. Gave me a quote and started fixing (replacing) the part right away, did not waste anytime finding a part because they carry replacement parts. After replacing the part, they did a full detail safety test which is the most important part of their services, safety comes first. Check for leaks indoors and outdoors, these guys are professionals! In addition, they quoted me for certain things I been wanting to update. They were honest and professionals. I will be enrolling into their gas heat service plan to prevent any future issues, now that I know that they are well equip and honest.

Daina

01:06 09 Jan 22

I shopped around. Pipe Dr had the highest service charge, but came within hours - others said within a week! Best part, fixed the job in less than one hour and at a fair price. Thanks!!

Alex john Smith

07:29 08 Jan 22

New furnace and hot water heater installed 11/16/21. The Pipe Doctor crew did a great job. They were all professional, courteous, and they used floor coverings to protect the hardwood floors! This was a full day job and when finished they cleaned up and would hardly know they were here. Great job; we highly recommend Pipe Doctor! Kudos to your crew!

Weronika Dudek

06:11 08 Jan 22

Daniel arrived at exactly 8AM as scheduled. This was for our annual heating and AC preventive maintenance. He worked quickly but was certain to discuss all that he did. He also advised me of possible future maintenance/ replacement. He showed me photos he had taken of our system and explained why he thought we might need additional service in the future. There was no sales pressure, just advised of our aging heating system’s future need for service.

Eric Johnson

18:37 04 Jan 22

I had great experience with Pipe Doctor replacing our old furnace and AC. They installed the highly rated Bosch IDS 2.0 system. The team is very professional, the job done fast with high quality. I'd highly recommend them!!

Peggy M

16:18 29 Jun 21

Been Relying on These Guys for Years.Good work, fair price, quick response, and nice guys who are professional and know their stuff. They've never disappointed me.