William Archer & Sons
Preferred PartnerServices
- Heating & Cooling Services
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Reviews
Xavier Santiago
19:50 01 Jul 21
I had a gas line run underground about 50 feet to accommodate a newly added pool heater. I called archer plumbing and Dave showed up promptly and I hired Dave for the job. Dave was extremely professional, courteous, would always check in with me and give updates regarding the project and how things were progressing in regards to obtaining the permit to begin work. Once the permit was approved Dave wasted no time and completed the work in one day and got the town to come approve the project the following day. The day he came out to work was 100 degree weather and Dave worked through it for 12 hours straight. The amount of professionalism and dedication displayed by Dave was phenomenal. I highly recommend this company, especially Dave and going forward I will call archer plumbing first for any and all plumbing jobs I have in the future.
Tim Stark
20:02 16 Jun 21
Great service. On time, reasonable and super friendly. Proud to support local business and Wm Archer and Sons were fantastic. Highly recommend them!
joseph jakubowski
14:42 07 May 21
I asked for a price to install a recirculating pump to decrease the time that it takes for my hot water to reach my bathroom. They wanted to charge me a $50 service fee to give me a price. I didn't need service and I do not need a repair. I wanted an installation of something that I can live without. I haven't had this experience before.
Chris Clarke
15:35 29 Apr 21
They respond VERY quickly to inquiries from their web site!
Edward Hernandez
17:36 17 Feb 21
Dave from Archer did an amazing job today unclogging the underground gutter drain. Dedicated 1-2 hours in the freezing cold to make sure he cleared it out and answered my questions to make sure I was satisfied with the work. He also gave advice on how to permanently resolve the issue and plan for the Spring. You rock Dave!
Mylene Aquilato
18:44 16 Feb 21
Mike and Mike are both amazing! They came assessed the issue and executed the task. They are very knowledgeable and proficient. I like that they took their time and rechecked everything before they left. I’d highly recommend them to my friends and family. They are very nice people. They made me feel comfortable and I was able to ask them questions regarding my water heater/boiler. Overall I am very pleased with their service!
Brandon Shermer
16:13 20 Jan 21
They came out to replace my hot water heater a while back. The service was great, no issues with the installation or technicians.My problem lies that months later I realized the township never contacted me for the post install inspection. I called the township and the told me a permit was never filed by them. The permit cost was part of the installation price.I immediately called them and asked what happen. No one had a good answer. I had to call multiple times and I kept getting told they would pass the info along.Here we are I believe 3 years later and they still never filed the permit.
E Ganz
14:56 09 Jan 21
Dealt with Archer a while back and they were wildly overpriced. They charged me $2500 from replace 15 feet of pvc pipe under my sink (I got quotes later on from other plumbers for follow up work we had done here and they both came in at least 1k less). The guy who showed had a ln awful attitude as well. He had no interest in answering my questions. He worked on it for about 3 hours and while the work was fine, the sink clogs more often.The other issue is that the repairman decided to place tags and stickers all over my house with Archer plumbing logos (without my permission) and came back the next day to put an Archer plumbing sign on my lawn (again, without my permission). I've been finding these stickers for over a year on pipes, my water meter and water heater and and they don't come off easily.Steer clear of Archer. Theres plenty of better plumbers, with better attitudes at more reasonable prices.
Scott Ahlers
23:24 10 Dec 20
My Family has been using Wm Archer as long as we have lived in Middlesex County. Their service is Second to None and they have always been more then fair with what they charge while providing Top Notch Service!The Old Saying goes "You Get What You Pay For" but with Archer Plumbing you get a Quality Job, Done Right the 1st Time at a Decent and Honest Price.Forget trying to save a few bucks shopping around for a deal, your bargain plumber will be back again in 6 months to charge you a 2nd time for his Sub-Standard Work!The Professionalism this Company and it's workers provide leave no questions about your situation unanswered and they go Above and Beyond the call of Duty to assist their Customers in every aspect of their ordeal.John Archer has proved to us that He is #1 at what he does, His Experience in the Business, the Unbelievable Customer Service Teamed Up His Knowledgeable Employees have built up a trust that we can count on when we have a problem.Thank You John!
Tracy Farber
15:39 23 Nov 20
We just had them here this morning to help with a clogged sewer line. They were on time, very professional, and so nice! They were also very knowledgeable and took the time to answer our questions. I would absolutely use them again!
Nicole Pardo-Ievolella
17:53 11 Nov 20
I called in a complete panic. My sewer line backed up so I needed someone urgently. Within an hour of my frantic call, Mike & Joe were at my house. They gave me up-front pricing. Snaked out the entire line and the house. Even helped me move some things put of the way. They were personable, experienced, professional, quick and courteous. For a terrible experience, this was the best out-come and experience I could have hoped for. I absolutely recommend Archer Plumbing!
Ray Freshing
19:39 20 Oct 20
Dave H. is a Master Communicator. He contacts you when you're in crisis and sets a tone of calm respectful confidence. His assessment is quick, and his conveyance of the issue, and how it may be resolved, is thoroughly expressed in simple terms at a comfortable pace. And his work is superb, in function and appeal.As the son and grandson of career Maintenance/Superintendent men, suspicious of the service industry, I attempt most home repairs, usually with success. Sometimes the cost of a DIY seems quick and inexpensive, but with plumbing, disaster is a real consequence. The time on Youtube and gamble with unforeseeable surprise anomalies brings you back to the smarter decision of hiring an expert. Dave is my expert.Never did I sense any judgement of my abilities nor my lack of awareness. And what I learned about my house in five minutes, exceeded that which my forefathers could ever tell me. Dave is willing to perform physically brutal feats in awkward dark sweaty nasty conditions with a steady positive attitude. Dave is absolutely worth it. I would trust him to do a great job on any project.
Diane Parisi
17:12 25 Aug 20
Will not use again.Called Archer to replace a broken outdoor frost free hose bib. Made appointment for next day and was told that there is a $40 charge to come and assess the situation. I thought that was a reasonable charge. However, when the plumber arrived, he very quickly assesed that the replacement of the hose bib would cost $600. I was astonished to here how expensive it would be and the plumber told me that he had to do lots of work, the hose bib itself cost $50 (not very expensive) and that he would see how long it took and would adjust the price.Bottom line, after he came up with a couple of coupon discounts, he charged $450 to install the hose bib in approximately 30 minutes. $400 per 30 minutes of work!Beware!
Brian Banzaca
16:31 26 May 20
Had a drain backup and flood our laundry room on Memorial Day. I called at 10pm to leave a message and actually spoke with a person. I told them it was not an emergency and if possible I would like the work done the next day. At 8:15am their 2 employees showed up with masks on and I walked them through the issue. The diagnosed the clog and ran the power snake for about 45 minutes. Issue solved. Great quality of work, clean and neat, and a fair price. All you can ask for. Thanks.
Scott Donnelly
15:36 16 Mar 20
Very prompt in their service and the check out and installation was well explained. They are very focused on customer satisfaction and willing to negotiate price. I would definitely recommend them.
Diane Carroll
17:51 14 Jan 20
Have used William Archer & Sons several times. They are always prompt, honest and helpful. I'm sure not they are not the cheapest but you get what you pay for and I'll factor in honesty any day. When I called and got a human voice 5:30 in the morning that is worth gold.
Carla H
04:03 22 Nov 19
Archer has been a life saver for me every time we need them first our sewer line was backed up and Gold medal could not do a thing instead they were asking for so much money to change all our pipes and we just moved to a new house we brought but Archer did the job and even gave us natural ways to help maintain those two guys which I forgot their names and I recently needed to change my electric oven to Gas and they came back very nice they clean up and did always a great job . I will recommend they to anyone who ask me. No wonder they are in business for 50 years !!!
Hadi Endaz
13:29 07 Nov 19
Loved working with Archer Plumbing. The technicians Michael & Michael were awesome. They made sure everything was super clean and took away all the garbage. The owner John was courteous and answered all my questions. Great professional and affordable company to deal with.
Mark Poko
18:26 05 Nov 19
Shay and Ryan had come out to inspect a leaking pipe in the ceiling. Despite it being in a really tight spot, they were able to replace the leaking drain pipe and a number of other supply pipes for the bathroom. They took the time to run the toilet a number of times over 30 minutes to ensure nothing was leaking, and provided some advice on preventing any mold. Really appreciated the candor and help!
Justin Di Bianca
23:55 28 Oct 19
This is a top notch company. I was in the market for a new plumber and upon recommendation from other vendors I use is how I got to Archer Plumbing. They were extremely responsive to a sub pump issue I was having and was able to take care of the job for me professionally. Their technicians are extremely knowledgeable, courteous and work super clean. John the owner is a class act. If in need of plumbing services don’t hesitate too call them!
Magdalena Spiewak
17:10 17 Oct 19
Great guys. Everything was done in a very organized and professional manner. Will be using them again!
Ivan Perez
11:29 25 Sep 19
The guys fixed my backed up trap and we're very nice. But they charged me 400 for an hour worth of work. My friend who's a contractor said they really overcharged me. They would have had a good client had they taken care of me.
Jenna Fevola
19:40 19 Aug 19
John from archer pluming was awesome. Quick and efficient. Customer service was outstanding. Would 100% recommend.
Cyril Magno
14:18 08 Aug 19
Mike D and Shay went above and beyond helping a first time home buyer with a malfunctioned hot water heater. Great and prompt service! Hot water is back in our home again. Cannot thank you guys enough!!!
Carl Macmillan
16:20 18 Jul 19
Came out quick. Expert techs quickly solved my clog between house and street. Friendly, highly skilled guys!
tapan parmar
14:24 05 Jul 19
Great service, great people that are willing to teach and explain everything. Professional yet treat you like a friend. Can’t recommend them enough.
Jack Demarcus
14:25 14 Jun 19
I used Archer plumbing this past weekend. I can’t say enough great things about John the owner and Archer Plumbing employees. I believe it was Mike and Ryan . They cleaned up the work area cleaner then it was when they arrived. John went over everything they planned on doing since I’m a new homeowner and had many questions. I highly recommend them.
Kim Ivey
17:03 25 Mar 19
I've been meaning to add a review for the work that Archer & Sons performed at my parent's house in Somerset, NJ (late 2018 through early 2019). I used them for previous work and had to post a stellar review at that time. Nothing has changed. During a particularly stressful time in my life, where I was handling the sell and clean out of my parent's home (40+ years of stuff), moving my mom into memory care, supervising my father's care in a nursing home and treatment for cancer of the urethra, caring for my 7-year old son, and finding a place for us to live after the sell of my parent's home, where we had been residing with my mom while I handled her care, Dave Archer was on the job to fix several issues, with compassion, excellence, and at a fair price. A couple of weeks before closing, I had a pipe burst in the basement that I had to get fixed for the new owners. Dave got the job done. I then had, as part of the inspection, to get a whole steel radiator replaced. Again, done quickly and affordably by Dave (he even gave me a $200 discount). It was during the Christmas season so it was extra special to see a gift bag on our porch after the job was completed with two sweet gifts for my son (who Dave was also quite sweet with when he was in our home doing the work). Finally, literally a couple of days before closing, the radiator sprung a leak, that turned out to be due to just the positioning on our old floors (slanted living room), which Dave quickly addressed, without cost, so that I could close on the home without fear that the new owners would confront the same issue. All in all, I was once again grateful for this company's great work and can only continue to give Archer & Son's my highest recommendation!
Duane Palaima
21:03 30 Jan 19
If you want quality work at great pricing then these are your guys. This is the second time I've used them and I am just totally satisfied. Their work is clean, neat, and professional. I highly recommend them.
Caroline Siegel
16:57 29 Jan 19
I needed quick service and John answered the phone. He was very accommodating and very professional. They did an amazing job. They were courteous, patient, answered all my questions, and left my house clean . I highly recommend them. John and his staff were absolutely fantastic. Thank you , Thank you very much for everything!!!!!!!
Joe Defelies
17:09 15 Jan 19
My wife and I had several bad experiences with local plumbers not going to name them. We decided to use Archer Plumbing because of the great reviews on Facebook groups google etc. Well I couldn’t have been more pleased with my experience. John the owner came out within 20 minutes of my frantic phone call. He was pleasant, informative, Just awesome to deal with found my plastic ice maker line had a hole in it. I found my go to plumber and would recommend Archer Plumbing 100 percent.
