William Archer & Sons
Preferred PartnerServices
- Heating & Cooling Services
Book Appointment
Reviews
Rich DeLuca
16:21 26 Dec 22
I was very happy with the service Archer provided. Two pipes froze and burst in my master bath. The technicians arrived on time and really worked hard to find a solution to access the problem without damaging my wall and tile any more than necessary. They did a great job and made sure everything was working perfectly before cleaning up from the job. I found the price charged for the service performed fair and reasonable. This was the second time that I have used Archer and would highly recommend them to anyone in Central NJ in need of a quality plumber.
Stewart Schmier
11:47 01 Nov 22
Incredible experience. I rarely give reviews of service related industries but Archer & Sons exceeded any expectations I may have had. Amazingly finished my huge plumbing issues in one day and the price was a lot less than I expected it to be. Highly endorse William Archer & Sons plumbing as well as their associates. Feel free to call me for my personal experience.
Christa Leslie
14:59 02 Sep 22
The service is wonderful. From water heater replacement, to unclogging my sewer line, to videoing the lines, their techs are knowledgeable, efficient, clean working, and very informative and friendly. We have called during several emergency situations recently, and they arrived when stated. I would recommend to anyone.
Esther Platzman
14:46 18 Aug 22
We called Archer plumbing at 11 am for a broken sump pump and a new sump pump was installed by 5:00pm. They sent over Steven who was a professional and knowledgeable plumber with the heart of a teacher. He explained how a sump pump works and had a new sump installed quickly. We will only be using Archer for all out plumbing needs from now on!! Their response time was excellent!! I highly recommend them!
Mike Padula
02:50 03 Aug 22
I recently had Archer Plumbing over to complete some work on the inside and outside of my house. As always, they were very professional and made sure to show me all of their work when they were complete. They were more than willing to answer any questions I had about the job. They also cleaned up to the point where you barely even noticed they were here. It is always nice to know that when an issue comes up, calling Archer Plumbing will ensure the job gets done flawlessly. If you are looking for a plumber to help with any job, big or small, there is no reason to call any other company other than this one. They are without a doubt the all around best in the area! Thanks again guys!
Tony Monaco
14:43 29 Jul 22
I had seen people talking about Archer on our local Facebook page for quite some time now and everyone recommends them and has been thrilled. I now include myself in that camp.I reached out and heard back almost immediately. The next morning there was a call from Danielle to schedule someone to come out with same day availability. (This wasn’t an emergency call so that was amazing to me) Chris and his helper arrived early, they were friendly (they like dogs and enjoyed petting ours while talking about the job. Dogs always know good people and mine loved them!) and they were very good at diagnosing, fixing and repairing the issues at hand. They were happy, patient and extremely professional.I was dealing with coordinated, efficient pros. THAT’S exactly what you want if you have a plumbing problem. If you’re reading this review, don’t scroll any longer. Stop it. These are the plumbers you want.I don’t need any other plumber as long as I’m walking into a home in Central NJ ever again. I’ve got one. It’s Archer.
Kenneth Freeland
00:12 16 Jul 22
It was a pleasure having Chris, Andy and their helpers at our home to install our new kitchen faucet, valves and water purifier. Their workmanship was second to none and their professionalism was greatly appreciated. They were more than happy to answer any questions or concerns we had. We highly recommend Archer for all of your plumbing needs.
Harriet Howell
19:06 15 Jul 22
Service technicians are professional, courteous and knowledgeable in their field. Stephen and Mike T. asked appropriate questions and made the assessment as to what was needed. They were quick clean and just professional in all respects. Whenever I have a plumbing issue, Archer Plumbing will be my call.
Anne Dombrowski
02:32 14 Jul 22
We have used Archer Plumbing for over 20 years. They have done installations- water heater, new toilets. And they have done numerous plumbing repairs in our kitchen and bathrooms. Most recently we had a toilet leak and a bathroom faucet repaired. Excellent work, reasonable prices, technicians are professional and great to work with.
Joseph Condran
18:32 01 Jul 22
Chris from Archer Plumbing handled the installation of a gas line for our fireplace. He was very precise and thorough in determining capacity requirements. Chris was able to complete the work in one day. I appreciate the fact that he is very conscientious about keeping us informed about arrival times and schedule changes.
Crystle Goldberg
20:38 27 Jun 22
I've been using William Archer for 15+They are professional and you can count the job will be done right. Dave was very honest explaining problems and answered all questions I had. He's courteous and does great work!!! I recommend them highly.
Harold Levitt
17:36 02 Jun 22
The two gentlemen that came to my house were exceptional professionals, they were neat and clean and the price for the work performed was better than fair.Making my appointment through Danielle was as easy as can be. I will always use and recommend ARCHER to anyone that asks.
Michael Steele
15:48 19 May 22
I don’t leave a lot of reviews but I’m happy to leave one for Archer. We have been using William Archer and Sons Plumbing for decades. They are easily the most prompt, professional, and responsive plumbers in the area. They always do a complete and thorough job that stays fixed… never a half way done bandaid fix. Highly highly recommend!
Anthony Kim
01:29 15 Apr 22
Had emergency issue with blockage causing a drainage issue. Called William Archer & Sons since they are local to us. Lady answering was very polite and told us someone will be there in an hour. 30 min later we had someone at the house who not only fixed the drainage issue promptly but was very thorough. I liked the attention to detail so asked him to look at a couple other items I would like addressed in the future which he did and provided me with a fair estimate. I had used another plumber for a similar issue many years back and they were not as thorough so highly recommend.
affan
17:37 07 Apr 22
I used their service to replace my water heater. They were very professional and did a full walkthrough with me over everything that needed to get done. They only use top quality products so you know you are getting your moneys worth. They also fixed work that another plumbing company had done incorrectly. This whole company is great and I will recommend them to family and friends and anyone else reading this review.
Susan Huegel
16:31 15 Mar 22
Super professional and speedy response times. My company has worked with William Archer for 4 years and we have never had a problem. When we do need to reach out, Danielle is extremely friendly and helpful. Extremely consistent and professional repairs, installations, and more. I highly recommend their services.
Nick M
17:40 03 Mar 22
All my interactions with the folks at William Archer & Sons were professional and pleasant. The work was scheduled very quickly, and when it came time for the plumber to come to my house to assess the issue, and to do the repairs, everything was done on time. On the day the plumber came out, the work was completed that morning (this includes the town coming out to shut off and turn on the water from the street), and the plumber cleaned up the worksite. I was able to cook lunch and dinner that same day; I originally was planning to order take-out.Andy, the plumber, was nice to interact with and it was clear he took pride in his work. If any more work needs to be done on my house, I will absolutely reach out to them again. I would recommend them to anyone looking to get plumbing work done.
Jill Tropea
19:54 22 Feb 22
I called Archer to look at my toilet again as it was repaired by them a few weeks prior, but I felt as if it was still running a little too long after being flushed. Dave from Archer came and made a small adjustment and it was perfect! He also explained what he did and why it was running longer after flushed. He was extremely knowledgeable. He also fixed my shower and it’s no longer spitting water from the tub spout when we turn the shower on. He is an excellent plumber and he made my day!!! Thank you Archer!!!
Simone Miller
15:37 16 Feb 22
When your main waste line is leaking into your basement you really dont have time for games. Chris and Mike were professional knowledgeable thorough and punctual. Couldn't have asked for a better experience. We called on a Monday afternoon and they were here Tuesday morning. We found our plumbers. Thank you Archer!
Puthucode Rajamani
22:25 11 Feb 22
Great service, polite, knowledgeable, courteous, friendly, and respectful of the interior of the home-Cleaning up after completing the job.We would like to express our appreciation for a job well done. Thanks Mike and Mike.Best wishes,Raj & Sheila Rajamani
Maureen Gugliotta
13:36 08 Feb 22
Andy and Mike were very professional and helpful with replacing my moms sump pump and pumping out the water from her basement. They were prompt, polite and very respectful. They always do a great job when we call them. We highly recommend Archer Plumbing!
antonio youssef
21:33 31 Jan 22
Our high efficiency heating system went out over night on one of the coldest night this year. I contacted the office at 6:30 AM and spoke with john who was attentive to my situation and the urgency I needed since I have two small children in the house. Shortly after john and I spoke he sent out his brother Dave who was extremely helpful. He quickly diagnosed my heating problem and was transparent about what cased the failure. Understanding that I had two small children in the house and that temperature’s were going to drop back into the single digits that evening dave assured me it would be fixed same day. Dave genuinely caring about the situation was able to complete the repair and I’m satisfied with the service from start to finish.
Betsey Conway
23:28 21 Jan 22
We always have a positive experience working with Archer! Quality work, great communication, wholly reliable, and knowledgeable!
Jeff Sellmeyer
18:51 21 Jan 22
Plumber showed up on time as scheduled. I showed him where my issues were and he went to work. Extremely satisfied with the work performed and professionalism of the plumber. He reviewed all the work before and after he did it so I knew what to expect. Although the bill was higher than I’d have guessed (to be fair I have absolutely no idea what a plumber should cost) I believe you get what you pay for. Archer Plumbing will absolutely get all of my future plumbing needs.
Tim Capanna
14:32 19 Jan 22
Our boiler piping had leaks in a few spots and we also had leaks in the water line connected to our fridge. The guys at Archer came right out, were very knowledgeable and professional, assessed the system and did the work for us. They were also very neat, wore masks, and went over everything in detail of what they did when the work was done. Archer Plumbing was referred to me by two close friends and they were right. I would refer them to others and also will use them again for future projects or repairs needed.
Sai Iyer
15:08 17 Jan 22
I had a leak with my irrigation system plumbing. They came within 30-35 min of me calling on a holiday morning. Chris the technician was very friendly and explained the situation. Turned out that it’s not an emergency but still something that need to be fixed. Gave me an estimate. No charge for Coming and checking out the situation. I’ll get the work done with Archer when I’m ready to schedule. Would highly recommend.
ann hausser
02:10 15 Nov 21
Have used them for 15yrs. Great knowledgable and personable techs!
Jim Fultz
20:13 26 Oct 21
Had a large hole in the sewer line in the basement. They came out the next day. Replaced a section and it’s good as new. Very polite and professional.
John & Debbie August
13:28 22 Oct 21
Came out the same day I called. Very efficient and friendly. I'm very happy with their service.
nisha ravindran
01:25 18 Oct 21
They arrived within 2 hours of calling their number. I didn’t require their service urgently but it was great they arrived that quickly. Extremely extremely pricey though.
Joyce McMullen
17:46 03 Aug 21
Gives wonderful service to its customers. Explains everything fully before they begin. Reasonably priced, cleans up everything when service is completed. Very courteous workers.
Xavier Santiago
19:50 01 Jul 21
I had a gas line run underground about 50 feet to accommodate a newly added pool heater. I called archer plumbing and Dave showed up promptly and I hired Dave for the job. Dave was extremely professional, courteous, would always check in with me and give updates regarding the project and how things were progressing in regards to obtaining the permit to begin work. Once the permit was approved Dave wasted no time and completed the work in one day and got the town to come approve the project the following day. The day he came out to work was 100 degree weather and Dave worked through it for 12 hours straight. The amount of professionalism and dedication displayed by Dave was phenomenal. I highly recommend this company, especially Dave and going forward I will call archer plumbing first for any and all plumbing jobs I have in the future.
Tim Stark
20:02 16 Jun 21
Great service. On time, reasonable and super friendly. Proud to support local business and Wm Archer and Sons were fantastic. Highly recommend them!
joseph jakubowski
14:42 07 May 21
I asked for a price to install a recirculating pump to decrease the time that it takes for my hot water to reach my bathroom. They wanted to charge me a $50 service fee to give me a price. I didn't need service and I do not need a repair. I wanted an installation of something that I can live without. I haven't had this experience before.
Chris Clarke
15:35 29 Apr 21
They respond VERY quickly to inquiries from their web site!
Edward Hernandez
17:36 17 Feb 21
Dave from Archer did an amazing job today unclogging the underground gutter drain. Dedicated 1-2 hours in the freezing cold to make sure he cleared it out and answered my questions to make sure I was satisfied with the work. He also gave advice on how to permanently resolve the issue and plan for the Spring. You rock Dave!
Mylene Aquilato
18:44 16 Feb 21
Mike and Mike are both amazing! They came assessed the issue and executed the task. They are very knowledgeable and proficient. I like that they took their time and rechecked everything before they left. I’d highly recommend them to my friends and family. They are very nice people. They made me feel comfortable and I was able to ask them questions regarding my water heater/boiler. Overall I am very pleased with their service!
Brandon Shermer
16:13 20 Jan 21
They came out to replace my hot water heater a while back. The service was great, no issues with the installation or technicians.My problem lies that months later I realized the township never contacted me for the post install inspection. I called the township and the told me a permit was never filed by them. The permit cost was part of the installation price.I immediately called them and asked what happen. No one had a good answer. I had to call multiple times and I kept getting told they would pass the info along.Here we are I believe 3 years later and they still never filed the permit.
E Ganz
14:56 09 Jan 21
Dealt with Archer a while back and they were wildly overpriced. They charged me $2500 from replace 15 feet of pvc pipe under my sink (I got quotes later on from other plumbers for follow up work we had done here and they both came in at least 1k less). The guy who showed had a ln awful attitude as well. He had no interest in answering my questions. He worked on it for about 3 hours and while the work was fine, the sink clogs more often.The other issue is that the repairman decided to place tags and stickers all over my house with Archer plumbing logos (without my permission) and came back the next day to put an Archer plumbing sign on my lawn (again, without my permission). I've been finding these stickers for over a year on pipes, my water meter and water heater and and they don't come off easily.Steer clear of Archer. Theres plenty of better plumbers, with better attitudes at more reasonable prices.
Scott Ahlers
23:24 10 Dec 20
My Family has been using Wm Archer as long as we have lived in Middlesex County. Their service is Second to None and they have always been more then fair with what they charge while providing Top Notch Service!The Old Saying goes "You Get What You Pay For" but with Archer Plumbing you get a Quality Job, Done Right the 1st Time at a Decent and Honest Price.Forget trying to save a few bucks shopping around for a deal, your bargain plumber will be back again in 6 months to charge you a 2nd time for his Sub-Standard Work!The Professionalism this Company and it's workers provide leave no questions about your situation unanswered and they go Above and Beyond the call of Duty to assist their Customers in every aspect of their ordeal.John Archer has proved to us that He is #1 at what he does, His Experience in the Business, the Unbelievable Customer Service Teamed Up His Knowledgeable Employees have built up a trust that we can count on when we have a problem.Thank You John!
Tracy Farber
15:39 23 Nov 20
We just had them here this morning to help with a clogged sewer line. They were on time, very professional, and so nice! They were also very knowledgeable and took the time to answer our questions. I would absolutely use them again!
Nicole Pardo-Ievolella
17:53 11 Nov 20
I called in a complete panic. My sewer line backed up so I needed someone urgently. Within an hour of my frantic call, Mike & Joe were at my house. They gave me up-front pricing. Snaked out the entire line and the house. Even helped me move some things put of the way. They were personable, experienced, professional, quick and courteous. For a terrible experience, this was the best out-come and experience I could have hoped for. I absolutely recommend Archer Plumbing!
Ray Freshing
19:39 20 Oct 20
Dave H. is a Master Communicator. He contacts you when you're in crisis and sets a tone of calm respectful confidence. His assessment is quick, and his conveyance of the issue, and how it may be resolved, is thoroughly expressed in simple terms at a comfortable pace. And his work is superb, in function and appeal.As the son and grandson of career Maintenance/Superintendent men, suspicious of the service industry, I attempt most home repairs, usually with success. Sometimes the cost of a DIY seems quick and inexpensive, but with plumbing, disaster is a real consequence. The time on Youtube and gamble with unforeseeable surprise anomalies brings you back to the smarter decision of hiring an expert. Dave is my expert.Never did I sense any judgement of my abilities nor my lack of awareness. And what I learned about my house in five minutes, exceeded that which my forefathers could ever tell me. Dave is willing to perform physically brutal feats in awkward dark sweaty nasty conditions with a steady positive attitude. Dave is absolutely worth it. I would trust him to do a great job on any project.
Diane Parisi
17:12 25 Aug 20
Will not use again.Called Archer to replace a broken outdoor frost free hose bib. Made appointment for next day and was told that there is a $40 charge to come and assess the situation. I thought that was a reasonable charge. However, when the plumber arrived, he very quickly assesed that the replacement of the hose bib would cost $600. I was astonished to here how expensive it would be and the plumber told me that he had to do lots of work, the hose bib itself cost $50 (not very expensive) and that he would see how long it took and would adjust the price.Bottom line, after he came up with a couple of coupon discounts, he charged $450 to install the hose bib in approximately 30 minutes. $400 per 30 minutes of work!Beware!
Brian Banzaca
16:31 26 May 20
Had a drain backup and flood our laundry room on Memorial Day. I called at 10pm to leave a message and actually spoke with a person. I told them it was not an emergency and if possible I would like the work done the next day. At 8:15am their 2 employees showed up with masks on and I walked them through the issue. The diagnosed the clog and ran the power snake for about 45 minutes. Issue solved. Great quality of work, clean and neat, and a fair price. All you can ask for. Thanks.
Scott Donnelly
15:36 16 Mar 20
Very prompt in their service and the check out and installation was well explained. They are very focused on customer satisfaction and willing to negotiate price. I would definitely recommend them.
Diane Carroll
17:51 14 Jan 20
Have used William Archer & Sons several times. They are always prompt, honest and helpful. I'm sure not they are not the cheapest but you get what you pay for and I'll factor in honesty any day. When I called and got a human voice 5:30 in the morning that is worth gold.
Carla H
04:03 22 Nov 19
Archer has been a life saver for me every time we need them first our sewer line was backed up and Gold medal could not do a thing instead they were asking for so much money to change all our pipes and we just moved to a new house we brought but Archer did the job and even gave us natural ways to help maintain those two guys which I forgot their names and I recently needed to change my electric oven to Gas and they came back very nice they clean up and did always a great job . I will recommend they to anyone who ask me. No wonder they are in business for 50 years !!!
Hadi Endaz
13:29 07 Nov 19
Loved working with Archer Plumbing. The technicians Michael & Michael were awesome. They made sure everything was super clean and took away all the garbage. The owner John was courteous and answered all my questions. Great professional and affordable company to deal with.
Mark Poko
18:26 05 Nov 19
Shay and Ryan had come out to inspect a leaking pipe in the ceiling. Despite it being in a really tight spot, they were able to replace the leaking drain pipe and a number of other supply pipes for the bathroom. They took the time to run the toilet a number of times over 30 minutes to ensure nothing was leaking, and provided some advice on preventing any mold. Really appreciated the candor and help!
Justin Di Bianca
23:55 28 Oct 19
This is a top notch company. I was in the market for a new plumber and upon recommendation from other vendors I use is how I got to Archer Plumbing. They were extremely responsive to a sub pump issue I was having and was able to take care of the job for me professionally. Their technicians are extremely knowledgeable, courteous and work super clean. John the owner is a class act. If in need of plumbing services don’t hesitate too call them!
Magdalena Spiewak
17:10 17 Oct 19
Great guys. Everything was done in a very organized and professional manner. Will be using them again!
Ivan Perez
11:29 25 Sep 19
The guys fixed my backed up trap and we're very nice. But they charged me 400 for an hour worth of work. My friend who's a contractor said they really overcharged me. They would have had a good client had they taken care of me.
Jenna Fevola
19:40 19 Aug 19
John from archer pluming was awesome. Quick and efficient. Customer service was outstanding. Would 100% recommend.
Cyril Magno
14:18 08 Aug 19
Mike D and Shay went above and beyond helping a first time home buyer with a malfunctioned hot water heater. Great and prompt service! Hot water is back in our home again. Cannot thank you guys enough!!!
Carl Macmillan
16:20 18 Jul 19
Came out quick. Expert techs quickly solved my clog between house and street. Friendly, highly skilled guys!
tapan parmar
14:24 05 Jul 19
Great service, great people that are willing to teach and explain everything. Professional yet treat you like a friend. Can’t recommend them enough.
Jack Demarcus
14:25 14 Jun 19
I used Archer plumbing this past weekend. I can’t say enough great things about John the owner and Archer Plumbing employees. I believe it was Mike and Ryan . They cleaned up the work area cleaner then it was when they arrived. John went over everything they planned on doing since I’m a new homeowner and had many questions. I highly recommend them.
Kim Ivey
17:03 25 Mar 19
I've been meaning to add a review for the work that Archer & Sons performed at my parent's house in Somerset, NJ (late 2018 through early 2019). I used them for previous work and had to post a stellar review at that time. Nothing has changed. During a particularly stressful time in my life, where I was handling the sell and clean out of my parent's home (40+ years of stuff), moving my mom into memory care, supervising my father's care in a nursing home and treatment for cancer of the urethra, caring for my 7-year old son, and finding a place for us to live after the sell of my parent's home, where we had been residing with my mom while I handled her care, Dave Archer was on the job to fix several issues, with compassion, excellence, and at a fair price. A couple of weeks before closing, I had a pipe burst in the basement that I had to get fixed for the new owners. Dave got the job done. I then had, as part of the inspection, to get a whole steel radiator replaced. Again, done quickly and affordably by Dave (he even gave me a $200 discount). It was during the Christmas season so it was extra special to see a gift bag on our porch after the job was completed with two sweet gifts for my son (who Dave was also quite sweet with when he was in our home doing the work). Finally, literally a couple of days before closing, the radiator sprung a leak, that turned out to be due to just the positioning on our old floors (slanted living room), which Dave quickly addressed, without cost, so that I could close on the home without fear that the new owners would confront the same issue. All in all, I was once again grateful for this company's great work and can only continue to give Archer & Son's my highest recommendation!
Duane Palaima
21:03 30 Jan 19
If you want quality work at great pricing then these are your guys. This is the second time I've used them and I am just totally satisfied. Their work is clean, neat, and professional. I highly recommend them.
Caroline Siegel
16:57 29 Jan 19
I needed quick service and John answered the phone. He was very accommodating and very professional. They did an amazing job. They were courteous, patient, answered all my questions, and left my house clean . I highly recommend them. John and his staff were absolutely fantastic. Thank you , Thank you very much for everything!!!!!!!
Joe Defelies
17:09 15 Jan 19
My wife and I had several bad experiences with local plumbers not going to name them. We decided to use Archer Plumbing because of the great reviews on Facebook groups google etc. Well I couldn’t have been more pleased with my experience. John the owner came out within 20 minutes of my frantic phone call. He was pleasant, informative, Just awesome to deal with found my plastic ice maker line had a hole in it. I found my go to plumber and would recommend Archer Plumbing 100 percent.
