Williams Plumbing & Heating

Preferred Partner

2131 Industrial Drive, PO Box 10
Bozeman, Montana 59715

406-551-6800
Website

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Services

Heating & Cooling
Service & Repair
Membership Plans Available
Green Energy
Plumbing
Civil Construction
BIM & VDC

WHY CHOOSE US?

Choosing the right partner for your project can be an overwhelming and difficult experience.

Williams is the Northwest’s largest plumbing and civil contractor. Founded in 1979, we offer a comprehensive line of quality plumbing, civil construction, HVAC, green energy, consulting, and service solutions to meet the needs of just about any building project. With offices in Bozeman, Big Sky, Billings, Great Falls, Helena, and Williston, Williams has the horsepower for your project.

Williams wants to make that process a lot easier. Williams unmatched safety culture and experience will put your mind at ease. We’re bonded and insured and will provide you with prompt, courteous service that is both on time and it will meet or exceed your standards of quality. We want to hear from you!

HORSEPOWER: Employing over 300 individuals, Williams has the horsepower to finish your project on time.

BONDED: Trusted by our Surety on single projects up to $65 million.

EXPERIENCE: Williams has over $500 million worth of plumbing and civil construction experience. Williams is accustomed to working in high end residential homes, hospitals, commercial complexes, and industrial settings.

INSURED: Our company is insured up to $10 million each occurrence to provide our customers peace-of-mind.

SAFETY: Williams has built an unmatched safety culture. Williams’ incident rate is 60% lower than the industry average and we are committed to constantly improving our accident prevention program. Field employees are continuously trained by our Safety Division in the most current OSHA standards, safe work practices, and CPR/First Aid.

Factory Training

U.S. Boiler Company Product Training

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Reviews

Williams Plumbing & Heating

4.8

Based on 845 reviews

See all reviews Write a review

Brenda Lucia

22:29 12 May 25

Kyle was very cordial and polite. He had to run and get a part which didn’t take long. The repair in total took about an hour. We have used this company many times for both our home and business & have never gotten any disappointing service.

Brett Valentine

12:54 08 May 25

High quality services. They come out quickly and on time. And they were not the most expensive! Chris G. is particularly good and pleasant to work with. Definitely recommend them.

steve krenzer

00:31 07 May 25

We’ve been customers of Williams for over four years. Their responsiveness, knowledge and customer first approach at a fair price is fantasticWe have a reasonably complex geothermal set up and Williams tries to send over the same Tech, David Rodriguez each time for inspection / service. David always goes the extra mile and has been very accommodating to make sure we’re running in top condition and taking time to answer all of my questions

Chester Amedia

21:01 28 Apr 25

We have owned a home in Big sky for 20 years. The original construction used Williams plumbing and we have used them for boiler and plumbing services since. We recently had a steam shower issue which others wanted to replace with a new unit but which Williams was able to salvage and preserve with out damaging walls. We are continuing to use them with annual inspections etc. Highly rated.

Buster Olney

13:45 17 Apr 25

This was the first time for us to work with Williams Plumbing, and in 33 years of owning homes, this was the best experience I've had. Micah Mitchell was the on-site tech and he was excellent -- thorough in identifying an issue, explaining options, fixing a valve, and being cognizant of my time. That was preceded by a conversation with Sara Christensen, working in service, and she was helpful, genial. If I could give them more than a five-star rating on a scale of 5, I would do it.

Lauren Cunningham

14:12 10 Apr 25

Dylan has done a great job working at our home. He is friendly, stayed late on the job, and has been very thorough both in his work and communication with me through several visits. We really appreciate him and Williams Plumbing.

Russ Parker

19:07 08 Apr 25

Chester Domion came out to do some repairs on our furnace. We were very happy with his service and expertise. He was very professional and helpful. We appreciated his commmunication and knowledge of what needed to be done.

Bill Freese

00:59 07 Apr 25

My experiences with Williams Plumbing & Heating have always been good. Micah Mitchell recommended and installed a replacement tankless water heater, a replacement kitchen disposal, and a replacement faucet for a bathroom sink. I am more than satisfied with each. Micah was easy to work with and made sure I had all the information I needed for each decision. When I need a plumber in the future, I will call Williams.

Stephanie Vigano

17:23 21 Mar 25

I needed to have a sewage smell-leaking toilet repaired in my guest bathroom and Williams Plumbing did a great job in fixing my problem. The whole process was seamless and took a lot of stress out of a pretty stressful situation. They were able to accommodate me right away and came at the time specified, no issues. Kyle and John, the techs, were both friendly, professional, and knowledgeable. I would recommend these guys for sure.

Ramona Marotz-Baden

01:56 21 Mar 25

We were very pleased with the competence, the the quality of the work, and ability the plumber had to explain what he was doing. We plan to use his services in the future. This satisfying experience reinforces our pattern of recommending Williams Plumbing.

Bill Drysdale

18:05 13 Mar 25

I always get Williams Plumbing. This is the second project Chris has handled here. He's perfect. The whole thing is made very easy by the people at Williams Plumbing including Sarah who took the original job order. She's very good at this. Thanks

Alison Totten

00:38 12 Mar 25

Kyle is detail-oriented, very friendly, and consistently conscientious in his work. He goes above and beyond to ensure every task is completed with care and precision. He is mindful of costs and approaches each project with thoughtfulness and efficiency. Thank you!

Kevin Cox Jr

18:28 06 Mar 25

My water heater was inoperable and Williams Plumbing and Heating sent tech Micha Mitchell immediately. Micah diagnosed and repaired the heating elements with technical excellence and high customer service awareness.I was given a veteran discount for my military service, for which, I’m very grateful.

Andy Lenssen

22:49 27 Feb 25

Landon came by quickly after my call to the office. He quickly was able to diagnose 2 issues with our gas furnace that prevented it from turning on to provide heat for the house. Landon and Williams Plumbing are very good. They take care of their customers!

Ashley Lingle

20:05 26 Feb 25

We needed some work done at MAP Brewing Company and Williams made the process simple, easy, and seamless. They got us a quote quickly and got the job done even quicker. Paul and his team were transparent with us from start to finish and we appreciate the work they did! I 100% recommend Williams for any plumbing job - big or small!

steve krenzer

18:12 24 Feb 25

We’ve been customers of Williams for over four years. Their responsiveness, knowledge and customer first approach at a fair price is fantasticWe have a reasonable complex geothermal set up and Williams tries to send over the same Tech, David Rodriguez each time for inspection / service. David always goes the extra mile and has been very accommodating to make sure we’re running in top condition and taking time to answer all of my questions

teri inscoe

02:29 11 Feb 25

Landon was great to work with! Excellent trouble shooting and repair work on my home duct & electrical work. Very professional,.explained everything well and got right to it! Thank you for the excellent service.

Jory Ruggiero

19:41 04 Feb 25

Doug Hannak and Landon Dull fixed my residential boiler. They were both smart, efficient and personable. They did an awesome job of getting my heating system back online and educating me in the process. Highly recommend them.

Kate Reid

14:51 07 Jan 25

Dave and Kyle from Williams Plumbing are amazing! I had a broken sewer line and they came over right away when I called and assessed the job. They came exactly on time, gave me an approximate price and got everything organized. Access to the line was not easy. Two days later they came back, again exactly on time, and fixed everything! They cleaned up the yard too and had to work through all the deep snow and cold! I would recommend Williams Plumbing highly. I have used their services for many years, personally and for my property management company.

Pam Westphal

16:39 01 Jan 25

David R has been wonderful to work with on my complicated boiler! I appreciate the continuous clear communication. He is responsive and explains everything well. He has inherited this system from a previous install that wasnt quite right and he has taken on full responsibility for fixing somebody else’s issues.

Laurie Hockett

20:06 14 Dec 24

Timely and fabulous. We sprung a leak under the sink but we’re able to slow it down shutting off the valves so not an emergency. Nick was fantastic. He arrived within 24 hours and was able to add on a couple other non-urgent jobs plus look at a couple other items and send us quotes. Top notch service.

Stan BarryMan

18:46 07 Dec 24

Our boiler was continuously running and overheating the rooms. We had JJ Jones out to take a look, and he found the issue in 5 minutes, had a work around ready and ordered the replacement part. JJ was great. JJ is a very personable individual, and he explained all the issues that might be the cause. We were super impressed with him. -- Barry and Johnna Plaga

Ron W

13:49 29 Nov 24

I had a boiler outage on Thanksgiving. David Rodriguez returned my call within 15 min. And was on the job in no time. Was able to complete the repairs that afternoon. I’ve been using Williams for 10 years now. Glad we have a first class firm like this in Bozeman. Excellent response and service. They’re more than prepared to handle any type of plumbing emergency. Thanks to all.

Sharon Reiner

18:16 19 Nov 24

Doug came to work on our furnace. He was awesome. Very polite, knowledgeable, and a true pleasure to work with. I even told him to put in additional new parts and he said we didn’t need them so there was no use in spending the money. When is the last time you heard that? Definitely recommend Williams

kristin lauman

15:52 19 Nov 24

Once again, Williams Plumbing came through for us!David has spent many long days at our house installing and troubleshooting a new boiler! He is always a pleasure to have around, has a good attitude, and he and his crew seemed to get along splendidly. Always smiling and laughing! That’s rare these days!

Ted Chvala

01:53 15 Nov 24

I had a new water heater and a water softener installed today and everything went great. The guys were friendly and efficient, and they were very knowledgeable about the systems they installed. They did fantastic work and I could not be happier. Thanks for the great service!

Kent Brown

00:56 23 Oct 24

Landon and Madison showed up promptly to perform a preseason evaluation of our home’s boiler. They worked efficiently and fully explained their findings on the boiler’s operation, safety and efficiency. I thought that the service was excellent.

Robb Wolf

15:55 11 Oct 24

OUTSTANDING service. Williams has an interesting process where if you are willing to be a bit flexible, you can be placed on their "next call" list. If one of their tech's finishes early, they can text or call you to see if you are available. We called in the afternoon one day, received a call the next morning and Chris G. took care off our issue in less than an hour. SUPER friendly and articulate people answering the phones. I know everyone in Bozeman is busy, so there is a tendency to let quality and service slide, but not these folks.

Rand Swanson

21:20 10 Oct 24

Did a great job and was very personable. My only complaint, which was not the fault of Chester, was that my service call required both a plumber and a boiler technician. Since Chester is not a plumber I had to make a second appointment to address my problem

Carol Scott

21:56 08 Oct 24

Chester Domion recently performed my annual boiler maintenance and some necessary repairs. He has also previously performed work on my boiler. Chester is extremely competent and professional. Williams Plumbing and Heating is fortunate to have him as an employee!

Patricia Baldwin

00:41 25 Sep 24

We had Chris Goding come to our place in Big Sky to install a new garbage disposal. The old one was stuck so tightly he had to use a saw. He is obviously very skilled. We were really happy with the job he did. He is also a very nice person. We will definitely ask for him next time we need a plumber!

Madison Hernandez

18:49 17 Sep 24

We had Chester come fix our thermostat. Easy to be around, funny, laid back. William plumbing and heating fit us in on a tight schedule, really appreciate it.

Brad Knutson

23:49 09 Sep 24

Technician Travis came out to replace water heater. He was prepared and explained what he was going to do and what it would cost. Cost was more than expected, but we decided to get the job done, and Williams and Travis delivered in a very timely manner and with the quality expected. We are not considering using any other plumbing service. Very happy with our new water heater and Williams Plumbing and Heating.

Ken O

16:53 20 Aug 24

Chester at Williams plumbing and Heating has 22 years of experience and fixed my furnace. I bought a new furnace from another company, but it was installed incorrectly. They also gave me an estimate of $2000 for unnecessary ductwork. I called Williams Plumbing, and Chester came to my home the same day. He fixed the problem less than two hours by simply adjusting the blower speed via the furnace motherboard. Lastly, he tested everything. Problem solved. I am beyond grateful.

Peggy O'Neil

23:34 19 Aug 24

Doug H came out and solved our mystery problem on our furnace motor fan! We had another company come out before Williams and they could not solve it. Doug is a great problem solver, carefully thinks through how the system is working, he was patient, he checked things as he went, rechecked them again and kept at it until he finally solved the problem. He was careful with equipment and mindful of our house. He went above and beyond! Thanks Doug!

w ables

13:48 17 Aug 24

Outstanding service!! We are over 2000 miles away and it has been so easy to coordinate with. Chris has been the best to work with along with the office staff. Wish they could open an office in Pensacola!!!

Sheila Gray-Bennett

20:40 09 Aug 24

We were very pleased with the service, installing a flash water heating system. The technician, Chris was very personable and informative as he spent the day, installing the heater. Madison was his very able assistant.It was a rather complex job, but both did due diligence until it was finished.

Sally Ryan

19:36 06 Aug 24

Yet again, WillPlumb to the rescue!Doug in HVAC and Jeremy in Plumbing quickly and efficiently problem solved and made appropriate repairs.Sarah and Peyton in the office also deliver! Their communication and follow through is exceptional.Thanks Williams TeamSally & Tim

Laura Camilleri

13:31 02 Aug 24

Dave came highly recommended. Both Dave and Kyle were absolutely fantastic and knowledgeable. I am so appreciative of the great work they did to get our septic line fixed! Thank you!

Steve Olp

14:13 08 Jul 24

Kade and Micah were so professional installing a new water heater. Timely updates and communication and excellent service were all part of the service and we are so happy we chose Williams for this repair. 10/10!

Denise Stahl

17:51 02 Jul 24

Steve Gonzalez came to fix an issue on our boiler, a different tech from another company caused. He found it and fixed it in short order. Professional, knowledgeable represents his company very well.Thank you.Joe and Denise

Brett Wayland

17:50 28 Jun 24

I have used William's (Harveys) Plumbing for AC repairs in the past, and the service I received today from Steve and Sean was as expected and top notch! Quick troubleshooting by them identified a small refrigerant leak that they were able to resolve quickly. A recharge of the system and I am back up and running enjoying cold AC once again.

Amy Vigil

14:19 14 Jun 24

Wow!! I got my complete water system and it was great being able to shower and feel clean! I have an iron issue that became a huge problem with another company that would not listen. Hence, I came to Williams. The first phase is putting in the systems and now the second of have the equipments do their job. Once Robert, Greg and Daris left I was able to have water that wasn’t rust looking and soft water. I know it’s going to take time and continue to work with Robert to get my water rein in where it’s not any more issues with the iron and bacteria that was created with the other company.

Katie Gilbert

22:03 12 Jun 24

Kyle and his apprentice (I didn’t catch his name) were incredible! I was shocked they were able to fit me in on the same day we called. They were efficient and explained everything very clearly to me. They were both so kind and left no mess behind. I highly recommend them!

JJ Boffin

02:25 30 May 24

Williams Plumbing And Heating are very professional and always on time. Scheduling an appointment is easy. Their crew and office staff are wonderful! Highly recommend!

Ellen Sagmyr

04:01 25 May 24

Dave and Kyle were both friendly and professional. They were responsive to our plumbing crisis and did an excellent job at a fair price. Great team and nice guys!

Lindsay Turnquist

16:25 18 May 24

I was thrilled that Kyle was able to come fix our problem the same day I called. He fixed the problem, so now we had water again! He wanted to know if we had any other issues he could help with while there, so he adjusted the water pressure so our garden sprayers would work better. Everybody at Williams has always been first rate!

K Hagen

14:19 14 May 24

Jeremy was great. He did a plumbing check and provided pertinent information to make sure everything was in order. Excellent service from Williams Plumbing as usual.

Tracey Schumacher

01:20 09 May 24

Nick and his partner (sorry I didn’t get his name) were great. They were at our house within an hour in an emergency call. They helped troubleshoot an issue that was not part of the original issue. They didn’t miss a beat. They just went with it. They also replaced some parts that were long overdue for replacing and they did it all in the same day! Very happy with the service. No one expects plumbing problems but they were fast and efficient. Hate spending money unexpectedly but it had to be done. Thanks guys!

Jacob Wheeler

23:10 07 May 24

True professionals and a truly professional operation. Highly knowledgeable, trained and skilled, great at troubleshooting and going the extra mile. I’ve had them perform several services with several more on the books. Often fixing the mistakes of other companies. Fantastic communicators. My go-to now for all heating and plumbing in Bozeman.

Connie C

19:23 02 May 24

Nic and Micah did an exceptional job. I feel they went above and beyond their duties, and truly left things better than they found them. I will definitely be calling William’s plumbing for any future problems. From the person that schedules appointments to the technicians, I’m very impressed with this company.

Jim Woodley

22:01 01 May 24

We had them scheduled for the 10th of May but they had an opening and contacted us to see if they could come on the 1st. Even though our problem was some what minor they were very professional. They took care of the problem and made sure we were happy before they left. We highly recommend them and they are at the top of our list to recommend to other people.

Cheryl Hudson

01:12 21 Feb 24

Chad has performed maintenance and service on our heating system on several occasions. He also installed our new system. He is very professional in the work he does. He is courteous and very informative. We highly recommend him!

talia balma

19:47 16 Feb 24

As a tenant, I can't speak to the financial side, but I had a great experience with these guys. The woman I spoke with over the phone from the office was not very informed-- she gave me information regarding how long it would take to get someone out to check and replace our water heater that was incorrect. I think her understanding was based on their policy for standard non-urgent/emergency situations, but was definitely stress-inducing on my end. That said, Nick K was amazing. I'm a tenant in a building with an HOA, so between landlords, property management, the original plumbers, and restoration workers, there were just a lot of cooks in the kitchen. Throughout the whole situation, I felt like Nick K was my biggest advocate in getting my roommate and I potable and hot water again. I also think he had the owners' best interest in mind for what was the most reasonable and successful solution: short- and long-term. He worked with Kyle to install our new water heater and they were great-- very communicative and considerate, and also easy going with good senses of humor!

Mollie Bryan

01:02 08 Feb 24

Williams SAVES THE DAY! Thank you Williams Plumbing for all your expertise and dedication! Thank you for always taking such great care of us. Additionally I appreciate your commitment to local nonprofits and generosity towards our community. Highly recommend working with this AMAZING COMPANY!

Gail Young

04:47 06 Feb 24

Steve Gonzales was outstanding repairing our boiler and improving the efficiency of our supplemental heat. He put out an extra effort to overcome unexpected problems. He is very professional and knowledgeable. He did not stop until he was satisfied with the results. He identified a nonboiler problem which was causing problems with our boiler. We have been very pleased with the service we have received from Williams Plumbing. Steve Young

Larry Johnson

14:36 28 Jan 24

We have been using Williams for many years and have always been happy with their service. Most recently we had some repair work done on our hot water heater. The work was done efficiently and right the first time.

Allen Ollis

01:51 26 Jan 24

I noticed a crack in a copper water pipe in our crawl space after a recent brutal cold spell. I reached out to other plumbers who could not come out for weeks. I received a reference to Williams Plumbing and they came out within the week. Chris and his associate quickly diagnosed the issue and suggested a fix that would prevent the issue in the future. They also offered a solution that saved me significant dollars which I really appreciated. Very easy to work with and I highly recommend them.

George Carr

18:59 22 Jan 24

I needed an emergency repair of a broken radiator pipe. DJ was there within an hour and a half of my call and did a tremendous job. The service and response were exceptional and the pricing was very fair. I will use Williams Plumbing again in the future. Thank you DJ!

Chance Mildenberger

23:34 17 Jan 24

Chad Wilson was above and beyond, so grateful. While out of town my heating started to struggle and with -30+ temps I was really worried. He made it to the house within an hour on a Sunday, got my hot water running again and gave me an update to watch for leaks as pipes unfreeze. He even offered and went back to show my friend what to watch for and how to shut off the incoming waterline if a leak did start so we could minimize it!Have been and will continue to be a loyal customer, thanks again Chad!

Jacob Klatt

21:06 09 Jan 24

Dave Mize and Andrew Brock have been amazing in helping us get going on a small civil plumbing project. They are extremely knowledgeable and proactive. It's hard to get people to even pick up the phone here in Bozeman and these two have been to our property multiple times to scope out the project. We are happy to have them as partners.

Robert Allen

23:05 06 Jan 24

Exceptional experience from receiving the estimate, scheduling, updating of status, reminders prior to start date, etc.Williams (and previously Harvey’s) have serviced my forced air system, radiant floor domestic hot water , and general plumbing for 15 years. This November I realized It was finally time to replace my forced air furnace before it became an emergency situation - right as winter was setting in. The estimate was for two and a half days but the job was completed in just under two. All three Williams techs, DJ, Eric and Kerstin, were outstanding and they worked non stop to remove the old furnace from a very tight crawl space entrance, install the new furnace and reroute the ductwork. No large job is without its surprises and they kept me informed at every step of the way. The worksite was left immaculate (better than before) and there was literally no evidence they had been here (except for a brand new forced air furnace and warm house). The final bill was exactly as estimated. Outstanding experience.

Mike Wooters

18:49 20 Dec 23

Chester and Steve did their job. I'm so thankful. I've had issues with my heating systems for the 2 years of owning my home. They stuck with it and solved the problems. I will forever be grateful and trust in their work.

Tony Ramirez

00:35 07 Dec 23

Nick came out to hook up our back up generator to propane. Nick was on time, courteous, and professional. We have used William’s for several jobs this past year and I highly recommend them for you heating plumbing needs.

Kara

22:40 05 Dec 23

Justin showed up on short notice when my furnace stopped working. He was extremely informative and fixed all the issues quickly. Will definitely only use Williams Plumbing and Heating going forward!

c pyn

19:28 20 Nov 23

Nick Kutzko came on time. He was kind, courteous and very informative. My dog who is very critical of anyone coming in the house also liked him. He did exactly what I asked and I would recommend your company to others because of him. Thank you. Carole Payne

Terri Beede

22:26 18 Nov 23

Jason Best Jr did a fantastic job at responding to all my questions and taking time to listen. He then helped me prioritize my plumbing issues and gave me an estimate on the spot. Once I get the work completed, I will follow-up with another review.

Tineke Livingston

20:14 08 Nov 23

Jesse notified us when he was coming and was here. He provided an estimate and gave us options. The work was completed promptly. They were friendly and explained very well. I would hope to use Jesse again if we need plumbing services.

dennis semprini

23:36 06 Nov 23

Steve did an A+ job. Very knowledgeable, professional & Terrific customer service! Hopefully we will get him in the future. Steve's second service call to repair upstairs furnace. Again, an amazing job. Ripping inside & exterior roof vent!

Shawn Kyska

15:56 30 Oct 23

Williams took me under their wing as a Assistant PM and provided a phenomenal experience as I develop my career. The team is amazing and is dedicated to the business each and every day. Williams has invested into their employees and facilities to ensure they can deliver the best services around Montana. This organization is outstanding and I highly recommend receiving quality service from them as well as fantastic employment opportunities. Overall what a great organization to be a part of. Rain or shine Williams plumbing and civil has your back!

Shawna Freel

19:26 25 Oct 23

Great service! Was on call list for less than a day before a tech came out. Chad was amazing and switched out/upgraded parts quickly. Highly recommend

Cherryl Underhill

18:13 09 Oct 23

The technician was on time, worked quickly, and was very thorough. He reviewed previous invoices and discovered that guide wires had been ordered but never installed. He drove to the shop and came back quickly to install them. Very friendly and did an excellent job!

Karen Ferguson

15:38 06 Oct 23

Kirk and Jason in the Billings office did great work at my old house! They installed a new faucet, repaired another and replaced the main shutoff. Response was quick and the work was done quickly too. Very knowledgeable - nice guys.

Fyfe Kellermyer

20:50 02 Oct 23

We needed excavation and plumbing expertise to assist Mr Rooter to complete the permanent lining of our 75 year old downtown sewer line.Dave was so helpful.His experience, knowledge, responsiveness, and willingness to work with our location requests was amazing.His attention to detail and careful expertise with the excavation created minimal upheaval in our front yard.I would highly recommend Dave for any plumbing needs and especially if it involves excavation.

Kristin Junette

23:57 28 Sep 23

I needed maintenance done on my radient heating system, etc. and Tony and Eric were the ones who got the task. And they were wonderful. Very professional and very thorough. I look forward to seeing them next year!

Darby Minnick

14:21 17 Sep 23

Williams Team did a fantastic job of listening to what we wanted for our home, completely new water system and leak security system, they gave updates and how to use the system every step of the way . Kade Border and Andrew Brock made us feel confident we were getting the best system and service possible!

Deirdre Quinn

19:45 14 Sep 23

We have had water problems ever since we put in a new well. It was an arduous process to get rid of the sulphur smell. Robert was great at troubleshooting. We now have a UV water softener which he maintains for us. After many trips from plumbers, Andrew, the plumbing manager; made a personal visit. He was able to surmise that we were not connected to the correct well. He explained everything to us and fixed our water! No more sulphur spell. We also had a sewer line break in our rental. Andrew took care of the excavation for this project. We are very grateful and will always recommend Williams.

Kinsey Carney

23:21 31 Aug 23

My husband and I had a phenomenal experience with Williams. We had a water softener installed and Robert, the technician who installed the unit was great. He was very knowledgeable and passionate about his work and left our boiler room immaculate. Needless to say, we will be using Williams for all of our future plumbing needs.

David Stanish

22:30 29 Aug 23

Nick is a well trained professional! He was very personable and friendly!!!Williams P&H is fortunate to have Nick represent their company!!!

Karl Berentsen

18:58 24 Aug 23

Tech was pretty good with some insights and eyeballing some things. He didn’t use any instruments. Just guessed on a few things instead of actually using tech. Which would have helped because some things couldn’t be seen (like leaking under the hardwood floors). Some guesses turned out to be correct, some incorrect. He Didn’t like being in the crawl space at all. They’re also REALLY expensive. Their labor rates come in much higher than similar trades in the valley. Still, He helped kind of point us in the right direction on getting things fixed. He didn’t really fix anything himself. We just ended up going with another Plummer in the valley to fix the original issues.

Grace Greer

18:53 24 Aug 23

I was extremely impressed with two seperate services I had from Williams Plumbing and Heating.Doug Hannak from the HVAC side was extremely knowledgeable and made sure that I was informed with everything they were doing and what recommendations he had going forward. As a new homeowner, I am extremely appreciative of his time and diligence.Additionally, Chris Coding from the plumbing side was also amazing! He did a thorough inspection of the home and provided his recommendations. After he left, I thought of another question and he made sure to call me back immediately.I would highly recommend Williams and these technicians to anybody in the area!

Lila Masters

22:02 24 Jul 23

Great experience with Williams Plumbing and Chad. They have always been super responsive but was amazed this time! I had been without hot water all weekend and had guests from out of town. I called this morning and they had someone out in 30 minutes and he had replaced the hot water heater by early afternoon! Thank heavens we have Williams Plumbing in the valley! Grateful!!

Cliff Foltz

20:30 14 Jul 23

I would like to thank Carter Hathaway for coming out to perform a maintenance check on my furnace last week. He knew exactly what to do and took the time to answer my questions about the 10-year old furnace. Everything checked out - thanks for putting my mind at ease Carter!

Cliff Foltz

20:23 14 Jul 23

I would like to thank Chris Goding for his help in removing a toilet and pedestal sink in preparation for new flooring that was being installed. Chris was very professional, friendly & knowledgeable. Chris was able to answer all my questions about this job as well as other future projects I needed done. He will be coming back soon to help me again!Thank you Chris!

Lou Ann Wallin

15:49 07 Jul 23

Williams arranged for a technician to address water leak problem immediately after this past 4th Holiday. Carter arrived at the scheduled time, reviewed the situation with me and proceeded with the necessary repairs. I was pleased that they, he and assistant, kept me informed of the entire process. We appreciate their work. Thank you.

Kelly Brief

17:31 06 Jul 23

Chris came to our emergency call and Williams was immediate with our request. Chris did a fantastic job and had to deal with our small, difficult crawl space to repair our broken pipe. Brought back our water supply. Thankful!

Ann Lyon

21:38 26 May 23

Brain came and serviced my boiler, air conditioning, and furnace. I have never had a boiler before. Brain answered all of my questions. Everything is running smoothly. I will call Williams again and I will ask for Brian.

Mandy deGignac

22:44 22 May 23

Jesse was terrific. Made it very easy to understand the problem. He took the time to explain everything and was very patient and professional. Would definitely use him again. Plus, most importantly, the problem was fixed.

Sally Backlin Sanchez

20:36 22 May 23

We are so very pleased with the work done for us by Williams plumbing, and their technician Jeremy S. Jeremy was truly knowledgeable, professional and worked very hard to do an amazing job. We could not be happier with Jeremy's work. Thank you!!

Lynn Diduch

20:18 16 May 23

Doug was professional and knowledgeable about radiant flooring. He came on time and gave me a report before leaving. This company has not failed me yet.

Scott Raynovich

02:39 16 May 23

Williams is a reliable service. They are courteous and responsive and have repaired all of our plumbing probs quickly and reasonably. Our last tech, Dakota, was quick and efficient.

Ivan Kelley

15:07 15 May 23

Williams not only was one of the only contractors that actually returned our call, they found room in their busy schedule to repair our hot water heater within a day of our first call. Jeff had all the parts he needed, was professional/thorough in his repairs and we’d definitely reach out to Williams again in the future.

Katie Huson

02:13 08 Mar 23

We were pleasantly surprised to have same day service. Jesse was really helpful, informative, and honest and most importantly got us back to having hot water!

Sarah Wier

15:46 09 Feb 23

Chris was excellent!! He was able to respond to my emergency request promptly and addressed to problem quickly. He was very professional and knowledgeable. The lady that took my call was also very helpful and professional. I would highly recommend Williams Plumbing!!!!

Megan Caron

20:46 20 Jan 23

We called in for a leaking water heater that needed to be replaced. We did receive a timely response from the administration staff; however, they were very disorganized and frustrating to work with over the phone for a simple water heater replacement. They did send a technician out to inspect the problem as soon as they could. Luckily, Jesse came out and turned our whole experience around. He was extremely professional and provided exceptional customer service. You could tell Jesse truly cared about the overall client experience and satisfaction. Jesse and Kyle completed the new installation in an efficient and organized manner, AND with great service. I couldn't have asked for better technicians who provided a wonderful experience! Will definitely request Jesse again!!

Ed Brandt

21:08 16 Jan 23

Robert Tiffany came to the house to service our softener/RO systems. Very pleasant, on time and did a good job. when he left I knew what I had to do to keep the equipment working. great job!!

Pamela G. Poon

23:31 12 Jan 23

Hired this amazing team of professionals to help solve a problem with minimal water pressure in a rural home of 25+ years. They came the SAME day they were called (due to our being a previous customer)! After an initial diagnosis they had to correct (not their fault), Williams ended up replacing our pressure tank, hot water tank and contacting our old well company to replace our well pump, all in two days. They were prompt, professional, great communicators - I wish all services providers were like Williams! The ultimate charge was very close to their estimate, too. Thank you, Nick Kutzko and Andrew Brock of Williams Plumbing and Heating! You guys made our day/week/month!!

M T

17:58 08 Jan 23

Jesse from Williams responded to our septic emergency over the weekend. He was professional, very knowledgeable, responded unbelievably quickly, and was exceptionally kind and easy to work with. We are grateful for the excellent service and highly recommend Williams based on our experience.

Amanda Kilty

19:09 06 Jan 23

Tim and the rest of the team at Williams are friendly, competent and professional. They informed us all of what was needed with options and got the job done efficiently. We are so happy to be taken care of by Williams Plumbing crew. Highly recommend!!

Robert Arnold

19:23 01 Jan 23

Our zone heating system shut down on New Year's Eve and after a cold night we called Williams on New Year's Day and Jeff Brown was able to come in about an hour, and he diagnosed the problem and got our heat working again in short order. Excellent service. Hefty holiday hours service charge but not unexpected. Relieved to have heat again and grateful for William's fast response.

Jule Boskey

16:42 02 Dec 22

I had a problem with my furnace in a newly purchased home. I had no idea of the past service on the unit, so was completely in the dark. Williams HVAC accommodated my needs expertly, customer service was stellar, tech who came out was courteous, knowledgeable, and respectful of my questions. My entire experience was fabulous and efficient. Thanks to all who attended to my furnace and served up great service!

Julie Walker

19:55 29 Nov 22

Thank you, Williams Plumbing, and especially Angel! Angel was wonderful - professional, polite, and quick! He explained everything thoroughly and got the problem fixed, and to top it off he was extremely thoughtful about cost and went out of his way to make sure I only received and paid for the services that were absolutely necessary. A completely wonderful experience with this company top to bottom! Thank you!

Trace Bedwell

00:53 24 Oct 22

The furnace at my rental house wasn’t working on the first snow of the season and my renters were getting cold. The call service was beyond professional! Then when their on-call technician DJ called me, he was so helpful with ideas to try before he came out. When he did come out on a Sunday, he knew just what to do and even told me what to do if it ever happened again. I was blown away with their excellent customer service and DJ deserves a raise! I would highly recommend Williams Plumbing and Heating.

Issa Rabideaux

19:28 14 Oct 22

This place was awesome! I called this morning about my forced-air system and they happened to have a technician in the area already. In less than two hours since I called, they had Chad here and he had fixed the problem. I was very impressed with how fast the whole process was and will be using William's again in the future for any other plumbing/ heating needs. 20/10 would recommend

Brad Davidson

14:39 07 Sep 22

I was very impressed with Aurora's punctuality, knowledge and knowledge of her craft. She was most pleasant and took the time to explain how our particular hot water system works. She identified a couple of potential problem items and provided an estimate on the spot to repair them. Excellent work and communication skills.

Nancy Stetter

18:18 11 Aug 22

This company has been very responsive to my needs. I would recommend them highly to anyone who needs any of their services. Their servicemen are very capable and courteous.

Kacy Altman

21:34 03 Aug 22

Justin and Doug went above and beyond to respond to a miscommunication, and to troubleshoot to fix a perplexing and unique problem with our hot water heater. They did not give up until it was solved and showed empathy and receptivity towards my situation. I cannot put into words how grateful I am for these guys for showing up and not giving up on an issue that has been stumping us for months. These guys are the real deal, they care about their customers and staff, and made time to come out to help the day I needed them. Thank you so much. Will recommend Williams to everyone.

Lori Sullivan

21:15 02 Aug 22

Brian from Williams Plumbing and Heating was very professional, friendly, and courteous. He showed up in a timely manner and did an excellent job fixing my bathroom faucet. I highly recommend Williams Plumbing & Heating!

Don Galvin

21:50 15 Jul 22

Technician showed up on time, made his assessment, provided a quote on the spot and then delivered the promised service at the price quoted. Travis not only provided the service but offered helpful suggestions. Had an A/C issue which he also solved at the price quoted. It’s a company I will rely on in the future for hearing and plumbing issues. Service department does just that provide service!

Jenna Pintor

16:54 13 Jul 22

Really appreciated Chris and his hard work. Very knowledgeable and helped me understand exactly what he was doing. Will be requesting him in the future when I need service from this company. Thank you Chris!

David Wallin

18:28 27 Jun 22

Everything working fine after having to replace boiler for radiant heat. We appreciate the expertise they bring for either maintenance or full repair or replacement.

Louise Uithoven

22:42 07 Jun 22

Angel was great! He explained everything as he went! He was professional and personable! And I can use my kitchen sink again!! 😊

Congregation Beth Shalom

18:33 01 Jun 22

This was an estimate call. Most businesses do not charge a fee for estimate, but we were charged $150 for this. I believe that we will get the quote as promised which is better than other businesses that don't charge for an estimate; however, it would have been nice to know we were going to pay this fee PRIOR to the visit.

Robb & Kay Adams

21:43 31 May 22

So far so good, Eric, service technician was just here did an inspection, advisement and will now create an estimate for new indirect tank and/or possibly a new heat exchanger.Looking forward to working with the team.Thank you for the help.Robb

Susie Larson

21:56 02 May 22

When we called Williams plumbing and heating, we explained that we bought new gas appliances and would like someone to check the valve as the instructions stated it was set for 2,000 ft above sea level.. we also were assured that Willams could do that. The technician came today. He was very polite and respectful. He told us that Williams plumbing and heating do not hook up gas appliances. They charged the Elks $150 for a service charge. We wish we would have been told that Williams doesn’t check valves, nor hook up gas appliances. We do thank the technician who came for his time. We also appreciate the receptionist that we talked to-she was very pleasant and loved the humorous interchange that she and I had.Susie Larson

Don Lucia

00:17 22 Feb 22

Great job. Quick turn around.

Meg Swanson

17:35 10 Feb 22

This was basically a consultation on existing heating system. Aurora was super knowledgeable, I got all my questions and concerns addressed. Will definitely request her at my next visit if she is available.

Rachel Olsen

20:25 22 Dec 21

Jesse was quick and efficient! He found the leak and had the parts to fix it. He made me feel at ease about the problem and repair. We will definitely use Williams again!

Fred Button

18:16 14 Dec 21

Travis did a great job fixing our boiler. Some internal insulation fell down on the burner and prevented normal operation. We asked.Travis tot replace two leaking air eliminators and a sticking circulation valve. He did a terrific job rehabilitating our old boiler!

Gwen Gorham

17:10 11 Dec 21

The maintenance is always exceptional and the professional staff is always willing to listen to my concerns and answer questions.

Melissa Luebeck

02:28 25 Nov 21

Wendy is the kindest voice in a very stressful situation. Eric got our heat back up and running and took the time to do some maintenance that was long over due. This wasn’t the first time Williams came to the rescue in an emergent situation. I am so appreciative!!

Hilary Fritsch

20:09 23 Nov 21

They were fast and made my faucet work quickly! They also moved me to a VIP list since we had no bathtub. I’m really grateful for easy this was.

Elizabeth De Shazo

20:31 22 Nov 21

Williams’s plumbers were great had to come twice but were timely efficient highly recommended!!! Had them out and second time and Nick was great so helpful and explained everything clearly. Came out again and Grant was great !!Chris was here to and was amazing. Felt like I should invite to Thanksgiving. ❤️

Brittany Brothers

19:49 04 Nov 21

I called Williams when my upstairs shower leaked into the downstairs bathroom. They were able to get someone over within a couple hours and assess the situation right away. Very grateful for their help and would call them again in an instant! Definitely recommend!

Teresa Greenwood

21:51 08 Oct 21

Dave and Jesse did a great job excavating our driveway and installing a clean out for our sewer line. The entire Williams team, from getting the estimate to scheduling to completion of our project, was professional and cordial. We especially appreciated their communication and quality work.

David Robbins

17:39 19 Aug 21

Excellent service. Tried first to see if old thermostat could be reset/reprogrammed with its maker, then quickly and successfully installed a new one.

Judy Hunter

15:46 19 Aug 21

Good communication about appointment and technicians arrival time. Very pleasant young lady and she is efficient

Dave Michael

00:53 08 Aug 21

Chris and Jesse did a super great job. We have always had great experiences with Williams; Richard, Jeremy... all very professional and honest. Very much appreciated!

David McLaughlin

17:20 31 May 21

We called about a leaking water heater. Williams was planning 2 weeks out, but they put us on a waiting list and said it might be a few days and could be late in the day, after scheduled jobs were done. As it turned out, they called us back 2 hours later and fit us in. Nick was the technician, and he was superb! Polite, friendly, and very professional. Williams made our day; we won't hesitate to call them again!

Daniel Loudenback

21:42 05 May 21

Professional, timely, effective. Will go with Williams for all of my future plumbing needs.

Dale Mitchell

00:07 16 Apr 21

I moved to Big Sky a few years ago. A home always has issues, so of course, ours too. After trying a few other companies, I tried Williams for a heating issue this summer. Wow, they were quick and problem fixed.Last week, I called them for a garbage disposal problem. Yep, they scheduled me in a week out because everyone is so busy, but the service was really great and they showed up on time. The guy, Chris, was personable, informative, and efficient. A job well done.Also, I read the online reviews and agree with most of them. This is a very good company. Their cost was what you would expect in this crazy market... but their responsiveness is what sold me. I’ll call them again. Dale

Andy Blanchford

15:50 15 Feb 21

I live in Germany and my mother in law and a renter live in my home in Bozeman. This weekend my mother in law called to say her CO detector was going off and the reading was dangerously high. I told her to immediately vacate the house. It was -20F outside so I was concerned about where she could go and how long we would have to wait to get her back into her home. I called Willams and the dispatcher listened to the problem, explained that there were 30 other emergency calls and that it might take some time for them to get there. She told me she would get back to me when she knew more. About 30 minutes later she called back and said it would be awhile and suggested I call their sister company and get on their list as well as a few other options to give us the best chance of getting someone there. ASAP. While I didn't like the news she had, I loved her focus on finding a solution for me ASAP. Before I had a chance to call the other company, their tech, Brody called and said he was 5 minutes away and would stop by. He solved the problem quickly and professionally allowing my mother in law and renter to get back in their homes on a bitterly cold day. Thank you to the WPH team for being focused on creating solutions and for going above and beyond to help us. It is especially valuable since I am not there. I'm grateful for your excellent service and for caring so much.

Derek Vieira

19:37 15 Jan 21

You can't afford this company. Wish I could recommend. Staff were professional and they actually answered the phone! Suppose there is a price to pay. $1,100 to run a gas line to a range!! Are you kidding me?? Yes, a simple gas line no upgrade on the main service. I paid $350 to do a more involved projects 5 years ago. You are telling me a plumber who charges lets say $120 p/hr is going to spend 8 hours running a gas line with giving you the rest for supplies. My last plumber did it in less than 2 hours. Nope, I think its just called a rip off and see if anyone will pay these prices. I know everyone is getting fat these days, but this has gone too far. I could rant about other high price services quoted, but I'll leave it as is.

Tim Cyr

23:36 20 May 20

Plumber was great. Clean polite and knew what he was doing. Replaced a valve on our radiant floor heating system,He did greatYou charge too much. $800Thanks for fixing

Jennifer M. Kamps

00:16 01 May 20

I requested a service on Wednesday and it was preformed the next day. The tech was super friendly and quick and was able to explain what he'd done to me. The tech, Travis P., was a super nice guy, really like him! I also really liked that they sent a picture of Travis before he came to the house so I knew exactly who to expect. Overall, I'd highly recommend!

Omar Shehryar

18:32 07 Apr 20

I called as soon as they opened. Sarah was polite and professional and took all my info down and set me up with an appointment. A service tech was at my door one hour later. Williams had already sent me the name of the tech with a picture and some personal background info on the tech. Chris diagnosed the problem and explained the repair. I was dreading having to replace the water heater. I had attempted to repair it myself and had caused an element to burn out. Chris was polite enough to not laugh at my amateur DIY attempt. He gave me an estimate for the work BEFORE he began the repair. He fixed everything professionally and everything came well within my budget.This was the first time I’ve needed a plumber in 15 years in the valley. I’ll definitely give Williams a call if I have any plumbing/heating needs in the future.

Raptor pilot

19:07 12 Feb 20

I had boiler trouble, which meant no heat in the middle of February. I was able to get someone the next morning, and he did a great job. Very friendly and willing to explain everything. Pricing is pretty reasonable. I have needed them three times; a complete replumbing of my cabin, boiler maintenance, and boiler repair, and I have gotten superb service each time.

Judith K Kuhl

00:04 10 Feb 20

I don;t see a name of the technician who came to my house for service, but I was very pleased with his attention to my questions and requests, and he did a good job. I was very glad that I had purchased a toilet stool lid on my own, because the cost would have doubled if I had purchased it from Williams. That seemed very costly to me. I do know you are in business to make money.

Ernie Lytle

20:25 06 Feb 20

We are very appreciative of the professional and courteous manner in which Nick and his apprentice showed towards my wife when they arrived to repair the draining problem. They were efficient and quick. They were able to clear the drain fast. They had the right tools to get in and out quickly. No mess, no fuss.. We are extremely impressed. We will call Williams Plumbing and Heating again. We will also recommend this company to anyone in need. Thank you Nick.

Chris McIntyre

17:44 03 Feb 20

Wow! I had an emergency over the super bowl weekend, that I did my best to nurse on my own. On Monday morning my problem had become much worse. I called Wendy at Williams plumbing and heating, and she dispatched Jeremy who was able to diagnose repair and advise my situation going forward in less than two hours. I am confident when I call Williams plumbing and heating. And their rates are incredibly reasonable in this market. Thank you Jeremy! Keep up the good work!

Adam Browning

20:01 02 Jan 20

Williams was very quick to respond (our water heater had gone out). Nick was able to replace the water heater that same day and even stayed late on New Year’s Eve. Can’t day enough good things about this company they will be go-to from now on.

Jeff Hall

01:20 28 Dec 19

Williams Plumbing / Chris Goding service was A++ from the moment he arrived at our home. He greeted me in a friendly professional manner from the moment he stepped out of the service vehicle. He patiently informed me of the issues causing our problem and the solutions to remedy the situation. He then provided me with a step-by-step estimate of the work order, which is rare these days and something I appreciated. I would not hesitate calling Williams Plumbing for any plumbing service work, and if you are lucky, Chris Goding will be there to help.

Mike Hixson

23:39 04 Dec 19

We have been having intermittent problems with our furnace over the last few years and were afraid we were going to have to replace it for thousands of dollars. Our service tech from Williams took the time to diagnose what the problem really was so we only had to spend a few hundred dollars. I highly recommend Williams Plumbing & Heating and their expert staff!

Summer Dixon

21:24 02 Dec 19

From the initial call to the conclusion of the service the staff was friendly and helpful. Specifically, Grant was thorough, pleasant to speak with and extremely helpful! I will definitely recommend them and use them again.

Felix Spinelli

23:35 18 Nov 19

Very courteous and explained everything. Great job and very professional. I was impressed.

Julie Fournier

22:21 17 Oct 19

Chris was great. Called to let me know he was on his way because I had specifically asked for that and I also got a text message telling me that he was on his way and a little bit about him, along with a photo which I thought was nice for safety reasons. He was efficient and explained everything he was doing and how much the work would cost. Great technician and company!

Tom Foubert

19:34 23 Sep 19

Technician arrived ahead of schedule, which was great. He was efficient and personable, and completed work in a few minutes time. Only thing that kept the rating from 5 star was that the application required a 90 degree fitting to work best, but he didn’t have one. Because of that, the CSST gas line had to be bent to a very small radius to mimic a 90 deg elbow. I don’t know what the spec is for min bend radius for the CSST, but the correct fitting would have been a better solution. Otherwise, happy with the experience.

Amiee Gustafson

00:26 12 Sep 19

Noah was amazing!! Answered all my questions and very professional!! Fixed our boiler in a quick minute! So grateful!

Steven Quist

22:47 21 Aug 19

Noah from Williams showed up on time as expected and got right to work, finishing my job (annual flushing of my Rinnae water heater) in about 2 hours as expected. He stuck to the job and was pleasant to have in my home. I'd be pleased to have him return for any other plumbing job I might have in the future.

Dan Semsch

22:10 14 Aug 19

Brodie was the technician who came today. When he entered our crawl space he saw that our main water line in the crawl space was leaking. When I asked if he could fix it he said yes. He went back to the warehouse for the part and repaired our leak as well as checked our furnace for winter, installed a new Honeywell thermostat and did a visual on our air conditioner. Brodie not only did a great job but he was very courteous and went out of his way to explain all that he did. Thanks Williams for sending us the right man for the job!

Julie Wester

20:43 27 Jun 19

Noah from Williams Plumbing came out this morning and did annual maintenance and repairs on the heating system in my new home. I appreciated how knowledgeable Noah was and that he took the time to explain how things work! I’m happy I decided to sign up for a Gold membership with Williams! Thank you!