Williams Plumbing & Heating

Preferred Partner

2131 Industrial Drive, PO Box 10
Bozeman, Montana 59715

406-551-6800
Website

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Services

Heating & Cooling
Service & Repair
Membership Plans Available
Green Energy
Plumbing
Civil Construction
BIM & VDC

WHY CHOOSE US?

Choosing the right partner for your project can be an overwhelming and difficult experience.

Williams is the Northwest’s largest plumbing and civil contractor. Founded in 1979, we offer a comprehensive line of quality plumbing, civil construction, HVAC, green energy, consulting, and service solutions to meet the needs of just about any building project. With offices in Bozeman, Big Sky, Billings, Great Falls, Helena, and Williston, Williams has the horsepower for your project.

Williams wants to make that process a lot easier. Williams unmatched safety culture and experience will put your mind at ease. We’re bonded and insured and will provide you with prompt, courteous service that is both on time and it will meet or exceed your standards of quality. We want to hear from you!

HORSEPOWER: Employing over 300 individuals, Williams has the horsepower to finish your project on time.

BONDED: Trusted by our Surety on single projects up to $65 million.

EXPERIENCE: Williams has over $500 million worth of plumbing and civil construction experience. Williams is accustomed to working in high end residential homes, hospitals, commercial complexes, and industrial settings.

INSURED: Our company is insured up to $10 million each occurrence to provide our customers peace-of-mind.

SAFETY: Williams has built an unmatched safety culture. Williams’ incident rate is 60% lower than the industry average and we are committed to constantly improving our accident prevention program. Field employees are continuously trained by our Safety Division in the most current OSHA standards, safe work practices, and CPR/First Aid.

Factory Training

U.S. Boiler Company Product Training

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Reviews

Williams Plumbing & Heating

4.7

Based on 503 reviews

See all reviews Write a review

Julie Walker

19:55 29 Nov 22

Thank you, Williams Plumbing, and especially Angel! Angel was wonderful - professional, polite, and quick! He explained everything thoroughly and got the problem fixed, and to top it off he was extremely thoughtful about cost and went out of his way to make sure I only received and paid for the services that were absolutely necessary. A completely wonderful experience with this company top to bottom! Thank you!

Trace Bedwell

00:53 24 Oct 22

The furnace at my rental house wasn’t working on the first snow of the season and my renters were getting cold. The call service was beyond professional! Then when their on-call technician DJ called me, he was so helpful with ideas to try before he came out. When he did come out on a Sunday, he knew just what to do and even told me what to do if it ever happened again. I was blown away with their excellent customer service and DJ deserves a raise! I would highly recommend Williams Plumbing and Heating.

Issa Rabideaux

19:28 14 Oct 22

This place was awesome! I called this morning about my forced-air system and they happened to have a technician in the area already. In less than two hours since I called, they had Chad here and he had fixed the problem. I was very impressed with how fast the whole process was and will be using William's again in the future for any other plumbing/ heating needs. 20/10 would recommend

Brad Davidson

14:39 07 Sep 22

I was very impressed with Aurora's punctuality, knowledge and knowledge of her craft. She was most pleasant and took the time to explain how our particular hot water system works. She identified a couple of potential problem items and provided an estimate on the spot to repair them. Excellent work and communication skills.

Nancy Stetter

18:18 11 Aug 22

This company has been very responsive to my needs. I would recommend them highly to anyone who needs any of their services. Their servicemen are very capable and courteous.

Kacy Altman

21:34 03 Aug 22

Justin and Doug went above and beyond to respond to a miscommunication, and to troubleshoot to fix a perplexing and unique problem with our hot water heater. They did not give up until it was solved and showed empathy and receptivity towards my situation. I cannot put into words how grateful I am for these guys for showing up and not giving up on an issue that has been stumping us for months. These guys are the real deal, they care about their customers and staff, and made time to come out to help the day I needed them. Thank you so much. Will recommend Williams to everyone.

Lori Sullivan

21:15 02 Aug 22

Brian from Williams Plumbing and Heating was very professional, friendly, and courteous. He showed up in a timely manner and did an excellent job fixing my bathroom faucet. I highly recommend Williams Plumbing & Heating!

Don Galvin

21:50 15 Jul 22

Technician showed up on time, made his assessment, provided a quote on the spot and then delivered the promised service at the price quoted. Travis not only provided the service but offered helpful suggestions. Had an A/C issue which he also solved at the price quoted. It’s a company I will rely on in the future for hearing and plumbing issues. Service department does just that provide service!

Jenna Pintor

16:54 13 Jul 22

Really appreciated Chris and his hard work. Very knowledgeable and helped me understand exactly what he was doing. Will be requesting him in the future when I need service from this company. Thank you Chris!

David Wallin

18:28 27 Jun 22

Everything working fine after having to replace boiler for radiant heat. We appreciate the expertise they bring for either maintenance or full repair or replacement.

Louise Uithoven

22:42 07 Jun 22

Angel was great! He explained everything as he went! He was professional and personable! And I can use my kitchen sink again!! 😊

Congregation Beth Shalom

18:33 01 Jun 22

This was an estimate call. Most businesses do not charge a fee for estimate, but we were charged $150 for this. I believe that we will get the quote as promised which is better than other businesses that don't charge for an estimate; however, it would have been nice to know we were going to pay this fee PRIOR to the visit.

Robb & Kay Adams

21:43 31 May 22

So far so good, Eric, service technician was just here did an inspection, advisement and will now create an estimate for new indirect tank and/or possibly a new heat exchanger.Looking forward to working with the team.Thank you for the help.Robb

Susie Larson

21:56 02 May 22

When we called Williams plumbing and heating, we explained that we bought new gas appliances and would like someone to check the valve as the instructions stated it was set for 2,000 ft above sea level.. we also were assured that Willams could do that. The technician came today. He was very polite and respectful. He told us that Williams plumbing and heating do not hook up gas appliances. They charged the Elks $150 for a service charge. We wish we would have been told that Williams doesn’t check valves, nor hook up gas appliances. We do thank the technician who came for his time. We also appreciate the receptionist that we talked to-she was very pleasant and loved the humorous interchange that she and I had.Susie Larson

Don Lucia

00:17 22 Feb 22

Great job. Quick turn around.

Meg Swanson

17:35 10 Feb 22

This was basically a consultation on existing heating system. Aurora was super knowledgeable, I got all my questions and concerns addressed. Will definitely request her at my next visit if she is available.

Rachel Olsen

20:25 22 Dec 21

Jesse was quick and efficient! He found the leak and had the parts to fix it. He made me feel at ease about the problem and repair. We will definitely use Williams again!

Fred Button

18:16 14 Dec 21

Travis did a great job fixing our boiler. Some internal insulation fell down on the burner and prevented normal operation. We asked.Travis tot replace two leaking air eliminators and a sticking circulation valve. He did a terrific job rehabilitating our old boiler!

Gwen Gorham

17:10 11 Dec 21

The maintenance is always exceptional and the professional staff is always willing to listen to my concerns and answer questions.

Melissa Luebeck

02:28 25 Nov 21

Wendy is the kindest voice in a very stressful situation. Eric got our heat back up and running and took the time to do some maintenance that was long over due. This wasn’t the first time Williams came to the rescue in an emergent situation. I am so appreciative!!

Hilary Fritsch

20:09 23 Nov 21

They were fast and made my faucet work quickly! They also moved me to a VIP list since we had no bathtub. I’m really grateful for easy this was.

Elizabeth De Shazo

20:31 22 Nov 21

Williams’s plumbers were great had to come twice but were timely efficient highly recommended!!! Had them out and second time and Nick was great so helpful and explained everything clearly. Came out again and Grant was great !!Chris was here to and was amazing. Felt like I should invite to Thanksgiving. ❤️

Brittany Brothers

19:49 04 Nov 21

I called Williams when my upstairs shower leaked into the downstairs bathroom. They were able to get someone over within a couple hours and assess the situation right away. Very grateful for their help and would call them again in an instant! Definitely recommend!

Teresa Greenwood

21:51 08 Oct 21

Dave and Jesse did a great job excavating our driveway and installing a clean out for our sewer line. The entire Williams team, from getting the estimate to scheduling to completion of our project, was professional and cordial. We especially appreciated their communication and quality work.

David Robbins

17:39 19 Aug 21

Excellent service. Tried first to see if old thermostat could be reset/reprogrammed with its maker, then quickly and successfully installed a new one.

Judy Hunter

15:46 19 Aug 21

Good communication about appointment and technicians arrival time. Very pleasant young lady and she is efficient

Dave Michael

00:53 08 Aug 21

Chris and Jesse did a super great job. We have always had great experiences with Williams; Richard, Jeremy... all very professional and honest. Very much appreciated!

David McLaughlin

17:20 31 May 21

We called about a leaking water heater. Williams was planning 2 weeks out, but they put us on a waiting list and said it might be a few days and could be late in the day, after scheduled jobs were done. As it turned out, they called us back 2 hours later and fit us in. Nick was the technician, and he was superb! Polite, friendly, and very professional. Williams made our day; we won't hesitate to call them again!

Daniel Loudenback

21:42 05 May 21

Professional, timely, effective. Will go with Williams for all of my future plumbing needs.

Dale Mitchell

00:07 16 Apr 21

I moved to Big Sky a few years ago. A home always has issues, so of course, ours too. After trying a few other companies, I tried Williams for a heating issue this summer. Wow, they were quick and problem fixed.Last week, I called them for a garbage disposal problem. Yep, they scheduled me in a week out because everyone is so busy, but the service was really great and they showed up on time. The guy, Chris, was personable, informative, and efficient. A job well done.Also, I read the online reviews and agree with most of them. This is a very good company. Their cost was what you would expect in this crazy market... but their responsiveness is what sold me. I’ll call them again. Dale

Andy Blanchford

15:50 15 Feb 21

I live in Germany and my mother in law and a renter live in my home in Bozeman. This weekend my mother in law called to say her CO detector was going off and the reading was dangerously high. I told her to immediately vacate the house. It was -20F outside so I was concerned about where she could go and how long we would have to wait to get her back into her home. I called Willams and the dispatcher listened to the problem, explained that there were 30 other emergency calls and that it might take some time for them to get there. She told me she would get back to me when she knew more. About 30 minutes later she called back and said it would be awhile and suggested I call their sister company and get on their list as well as a few other options to give us the best chance of getting someone there. ASAP. While I didn't like the news she had, I loved her focus on finding a solution for me ASAP. Before I had a chance to call the other company, their tech, Brody called and said he was 5 minutes away and would stop by. He solved the problem quickly and professionally allowing my mother in law and renter to get back in their homes on a bitterly cold day. Thank you to the WPH team for being focused on creating solutions and for going above and beyond to help us. It is especially valuable since I am not there. I'm grateful for your excellent service and for caring so much.

Derek Vieira

19:37 15 Jan 21

You can't afford this company. Wish I could recommend. Staff were professional and they actually answered the phone! Suppose there is a price to pay. $1,100 to run a gas line to a range!! Are you kidding me?? Yes, a simple gas line no upgrade on the main service. I paid $350 to do a more involved projects 5 years ago. You are telling me a plumber who charges lets say $120 p/hr is going to spend 8 hours running a gas line with giving you the rest for supplies. My last plumber did it in less than 2 hours. Nope, I think its just called a rip off and see if anyone will pay these prices. I know everyone is getting fat these days, but this has gone too far. I could rant about other high price services quoted, but I'll leave it as is.

Tim Cyr

23:36 20 May 20

Plumber was great. Clean polite and knew what he was doing. Replaced a valve on our radiant floor heating system,He did greatYou charge too much. $800Thanks for fixing

Jennifer M. Kamps

00:16 01 May 20

I requested a service on Wednesday and it was preformed the next day. The tech was super friendly and quick and was able to explain what he'd done to me. The tech, Travis P., was a super nice guy, really like him! I also really liked that they sent a picture of Travis before he came to the house so I knew exactly who to expect. Overall, I'd highly recommend!

Omar Shehryar

18:32 07 Apr 20

I called as soon as they opened. Sarah was polite and professional and took all my info down and set me up with an appointment. A service tech was at my door one hour later. Williams had already sent me the name of the tech with a picture and some personal background info on the tech. Chris diagnosed the problem and explained the repair. I was dreading having to replace the water heater. I had attempted to repair it myself and had caused an element to burn out. Chris was polite enough to not laugh at my amateur DIY attempt. He gave me an estimate for the work BEFORE he began the repair. He fixed everything professionally and everything came well within my budget.This was the first time I’ve needed a plumber in 15 years in the valley. I’ll definitely give Williams a call if I have any plumbing/heating needs in the future.

Raptor pilot

19:07 12 Feb 20

I had boiler trouble, which meant no heat in the middle of February. I was able to get someone the next morning, and he did a great job. Very friendly and willing to explain everything. Pricing is pretty reasonable. I have needed them three times; a complete replumbing of my cabin, boiler maintenance, and boiler repair, and I have gotten superb service each time.

Judith K Kuhl

00:04 10 Feb 20

I don;t see a name of the technician who came to my house for service, but I was very pleased with his attention to my questions and requests, and he did a good job. I was very glad that I had purchased a toilet stool lid on my own, because the cost would have doubled if I had purchased it from Williams. That seemed very costly to me. I do know you are in business to make money.

Ernie Lytle

20:25 06 Feb 20

We are very appreciative of the professional and courteous manner in which Nick and his apprentice showed towards my wife when they arrived to repair the draining problem. They were efficient and quick. They were able to clear the drain fast. They had the right tools to get in and out quickly. No mess, no fuss.. We are extremely impressed. We will call Williams Plumbing and Heating again. We will also recommend this company to anyone in need. Thank you Nick.

Chris McIntyre

17:44 03 Feb 20

Wow! I had an emergency over the super bowl weekend, that I did my best to nurse on my own. On Monday morning my problem had become much worse. I called Wendy at Williams plumbing and heating, and she dispatched Jeremy who was able to diagnose repair and advise my situation going forward in less than two hours. I am confident when I call Williams plumbing and heating. And their rates are incredibly reasonable in this market. Thank you Jeremy! Keep up the good work!

Adam Browning

20:01 02 Jan 20

Williams was very quick to respond (our water heater had gone out). Nick was able to replace the water heater that same day and even stayed late on New Year’s Eve. Can’t day enough good things about this company they will be go-to from now on.

Jeff Hall

01:20 28 Dec 19

Williams Plumbing / Chris Goding service was A++ from the moment he arrived at our home. He greeted me in a friendly professional manner from the moment he stepped out of the service vehicle. He patiently informed me of the issues causing our problem and the solutions to remedy the situation. He then provided me with a step-by-step estimate of the work order, which is rare these days and something I appreciated. I would not hesitate calling Williams Plumbing for any plumbing service work, and if you are lucky, Chris Goding will be there to help.

Mike Hixson

23:39 04 Dec 19

We have been having intermittent problems with our furnace over the last few years and were afraid we were going to have to replace it for thousands of dollars. Our service tech from Williams took the time to diagnose what the problem really was so we only had to spend a few hundred dollars. I highly recommend Williams Plumbing & Heating and their expert staff!

Summer Dixon

21:24 02 Dec 19

From the initial call to the conclusion of the service the staff was friendly and helpful. Specifically, Grant was thorough, pleasant to speak with and extremely helpful! I will definitely recommend them and use them again.

Felix Spinelli

23:35 18 Nov 19

Very courteous and explained everything. Great job and very professional. I was impressed.

Julie Fournier

22:21 17 Oct 19

Chris was great. Called to let me know he was on his way because I had specifically asked for that and I also got a text message telling me that he was on his way and a little bit about him, along with a photo which I thought was nice for safety reasons. He was efficient and explained everything he was doing and how much the work would cost. Great technician and company!

Tom Foubert

19:34 23 Sep 19

Technician arrived ahead of schedule, which was great. He was efficient and personable, and completed work in a few minutes time. Only thing that kept the rating from 5 star was that the application required a 90 degree fitting to work best, but he didn’t have one. Because of that, the CSST gas line had to be bent to a very small radius to mimic a 90 deg elbow. I don’t know what the spec is for min bend radius for the CSST, but the correct fitting would have been a better solution. Otherwise, happy with the experience.

Amiee Gustafson

00:26 12 Sep 19

Noah was amazing!! Answered all my questions and very professional!! Fixed our boiler in a quick minute! So grateful!

Steven Quist

22:47 21 Aug 19

Noah from Williams showed up on time as expected and got right to work, finishing my job (annual flushing of my Rinnae water heater) in about 2 hours as expected. He stuck to the job and was pleasant to have in my home. I'd be pleased to have him return for any other plumbing job I might have in the future.

Dan Semsch

22:10 14 Aug 19

Brodie was the technician who came today. When he entered our crawl space he saw that our main water line in the crawl space was leaking. When I asked if he could fix it he said yes. He went back to the warehouse for the part and repaired our leak as well as checked our furnace for winter, installed a new Honeywell thermostat and did a visual on our air conditioner. Brodie not only did a great job but he was very courteous and went out of his way to explain all that he did. Thanks Williams for sending us the right man for the job!

Julie Wester

20:43 27 Jun 19

Noah from Williams Plumbing came out this morning and did annual maintenance and repairs on the heating system in my new home. I appreciated how knowledgeable Noah was and that he took the time to explain how things work! I’m happy I decided to sign up for a Gold membership with Williams! Thank you!